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Functionality
4.2
/5
82
Total features
39
2 categories
Mailrelay features
Common features of Marketing Automation software
Rolly C.
Verified reviewer
Marketing and Advertising, 5,001-10,000 employees
Used weekly for 2+ years
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I have been using this tool since 2013 and I still use this for email marketing campaigns.
It's free up to 15k of subscribers and very easy to set and send mails
It doesn't have some integrations with other tools
Jennifer L.
Verified reviewer
Leisure, Travel & Tourism, 1-10 employees
Used monthly for 6-12 months
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I have been using this service, In general is very friendly but is lacking some services that I used with other companies that provide email marketing that help make your job easy and fast. In general I love Mailrelay and specially the support!
In general it is very friendly to use. The support is incredible. You can send up more emails for free comparing to other companies. Easy to import contacts and lists It is in Spanish Better opening rate
-There are some features not available such as re-sending your campaign only to certain segment, such as the ones that did not open the last campaign, etc. this features are available in other -The hours of the app are not consisting with the county I am in, it uses Spain hours I beleive.
pablo f.
Verified reviewer
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I would make the program easier to understand. I have already used the email templates which are too complicated and I cannot use them. To have a basic version of this software would be fantastic.
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No cons were added to this review
Sergio O.
International Trade and Development, 1-10 employees
Used monthly for 6-12 months
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I was using mailrelay as my choice until I found sendy (self hosted with Amazon AWS). But if you don't have advanced technical knowledge, this is your best option if you need best price-value.
It's price is affordable and software quality is good. It's easy to use, has statistics, designer, and list manager. It's free version is well for what most people needs.
It's UI design. But they updated it a year ago. Now is nicer. It doesn't have as many integrations yet as mailchimp.
Daniel I.
Civic & Social Organization, 1-10 employees
Used daily for less than 6 months
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Since I use short time Mailrelay, I cannot talk about the complete pacakge they offer. However, I can tell that it is really broad e-mail service platform, that you can use for really whole spectrum of needs. You can adjust, your subscriber list, you can import newsletter templates and send them when you want and how much you want (of course there is a limitation by the total number of subscribers,...
funconality, a number of different possibilities
you cannot repeat sending for part of the list of the subscriber, that did not open or if you add new subscribers ..and then you have to repeat for the entire list
Jorge V.
Verified reviewer
Health, Wellness and Fitness, 1-10 employees
Used monthly for 2+ years
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Desde que encontré esta aplicación he venido migrando todos los servicios aquí como envío de mensajes transaccionales y marketing
Faltan integraciones pero igual cuenta con API lo que no impide realizarlas
Showing original review in Spanish. See translation
Pham A.
Accounting, 201-500 employees
Used monthly for 1-2 years
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This is an amazing piece of software. The software appears to have been developed with thoughtful consideration of security features and resource demands. It's light weight and quite flexible in deployment options. Creating an email marketing template with Mailrelay is fairly easy. Mailrelay uses a WYSIWYG template to create newsletters. The actual newsletter is created in an HTML editor. You can either use an existing template or create a new one, using custom HTML code.
Great and helpful software. I will recommend it to my colleagues sysadmins. Great solution if you have a huge amount of SMTP requests from different servers and pcs in your company to the same SMTP server on the web. Very easy to configure, so useful, nice application!
Need upgrade adds resend the previously sent campaign with customized criteria.
Alexis A.
E-Learning, self-employed
Used other for 2+ years
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I have everything I need as an autoresponder and when a problem arises, the support response is almost immediate
It's fee for 75000 emails and 10000 contacts
The dashboard and the forms design are a bit old...
Mauricio P.
Business Supplies and Equipment, 1-10 employees
Used monthly for 2+ years
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I have been using it for several years, easy to use, great templates which save me a lot of designing time. Just have to follow them on tweeter, facebook and G+ and you'll get a lot of contacts and emails to send monthly.
Organization, easy to use and administer
I'm not an html expert, and sometimes when I import an email from other source like Outlook, some code appears in the mailrelay campaign (not in the edit mode but in the final email send). It's kind of hard to get ride of it.
Luis R.
Used weekly for 1-2 years
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It is cheaper than Mailchimp, and as it is an Spanish company, most of the software was already translated in spanish.
UX and user interface are poorly designed and difficult to use. Also our spam ratio grew a bit when using the service. And, ironically, we were constantly sent not email marketing newsletters from the company, which were not that useful.
Hi Luis! Your account doesn't have some necessary technical configurations implemented, as for example SPF. That would explain the increased SPAM ratio, as those configurations are really required when working with email marketing. Please contact our support team which will be very happy to help. Regards, Mailrelay team.
Jose Z.
Verified reviewer
Media Production, 1-10 employees
Used daily for less than 6 months
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I've been using Mailrelay for a long time, after trying other similar tools, I decided to use it again. They have improved their Dashboard, but has a flaw that is critical for me (other tools also have it) and it is the search for bounced mails or no longer used. The search has to be done manually, wasting a considerable amount of time :( The RSS template does not work that well, I'm not a programmer in HTML so I have no idea how to make the images be invoked. I asked for help to support, but they are not the best at answering apart from redirecting you to their Blog, video tutorials, etc. They do not realize that I need, many users have very little time-customized help and would be willing to extend my plan inclusive :(
Good platform to send out emails.
their support is too simple, they are not empathic and chat support almost never works and if I can communicate I always get the same response, go to the Blog, Videos :( see Tutorials
Don J.
Apparel & Fashion, 1-10 employees
Used daily for less than 6 months
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My company is just a small to medium size business. I've tried numbers of email marketing software including those installed on my server (open-source), I think MailRelay is the best for small to medium size businesses.
The User Interface
Perhaps, they should add more email or newsletter templates.
Anonymous Reviewer
Verified reviewer
Used weekly for 6-12 months
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Large amount of members and high sending limits. Features are created for ease of use. Campaign setting is very easy, instructions simple
Hard to use for single opt in customers. Seems Mailrelay wants users to use their Newsletter program instead plain email
ceski k.
E-Learning, 1-10 employees
Used weekly for less than 6 months
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When I heard about mailrelay offering free mass mail and autoreponder, i was elated. Finally I can send my newsletter and reach out to as many people as I can. The UI was easy to navigate and has superb tools to create newsletter and relevant statistical data to know your newsletter status. This is one great mass emailer.. Cheers to you.
Great UI, easy to navigate, user friendly, relevant statistical data. sufficient monthly quota.
need more tools to create customized newsletter. Do not have available codes to enhance the look of newsletter.
Laura B.
Verified reviewer
Computer Software, self-employed
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I like is free as I'm a small entrepreneur. Good to know and start yo use, the best way to make people use It.
It seems easy to use even i have done only tests. I Will do a campaign shortly for 100 clients the most.
I dont know yet.. few experience only. I need yo understand how to obtain a SMTP adress for mailing.
Ander A.
Verified reviewer
Used weekly for less than 6 months
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At all times they advise, guide me and help me even by just providing a free account. Add much value these folks of MailRelay. Congratulations.
Now with the new update of ThriveLeads, it is just wonderful. Autoresponder, high deliverability and servers in the European Union.
They should be included in Divi Elegant themes as they have done with MailChimp and GetResponse. At some point the application crashes when trying to save data and forces you to restart the session.
Agnieszka D.
Entertainment, 1-10 employees
Used monthly for 6-12 months
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I like MailRelay because it's cheap/free, offers a real time nice support, has all the feautures I need for my business :)
cheap/for free, real time nice support, good statistics,
knowledge of html is needed, no possibility to see the statistics of one subscriber (for example which emails and how many he/she opened) as well us the list of people that never opened any mail (it would help to remove them from the list)
Libia G.
Verified reviewer
Used weekly for less than 6 months
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Very satisfied, I think it's worth using it
It is very easy to use and perfectly meets the objectives, I am quite satisfied with the application, very effective to conduct campaigns by email using the database of customers. I love that it is in Spanish.
They should expand the number of templates currently available, otherwise I think it's a very good program.
Francisco G.
Marketing and Advertising, 1-10 employees
Used monthly for 1-2 years
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We are happy with MailRelay support. Also we are interested on improved features of front-end to get more easy to create templates like mail chimp system. Thank you for your service.
Fast support. Easy templates
Templates dont look awesome like mailchimp system
Fernando V.
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Mailrelay is an easy to use e-mail software. It offers all the functionalities needed but no a lot of non-useful functions. The analytics are really powerful too. Even if it is less known than other email clients, I totally recommend it.
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No cons were added to this review
Garry T.
Graphic Design, 1-10 employees
Used weekly for less than 6 months
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Great all round product
Easy import of clients email addresses and very well monitored through campaigns, Mailrelay handles small or large volume of mail with ease
A great all round piece of kit for any one serious about email marketing keep your clients informed all the way
Sanath D.
Writing and Editing, 1-10 employees
Used weekly for less than 6 months
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It was great experience with Mailrelay! With this great service, I am capable of delivering my messages easily and in no time.
Great service.
Limit of templates.
Mufaddal M.
Writing and Editing, 11-50 employees
Used other for less than 6 months
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Not very satisfied overall
Creating templates, emails and generating campaigns is good
We initially used this for creating email campaigns but this has the added load of using an email server. It is not an all in one program. Paying for just creating campaigns in todays date makes no sense when there are 1oo`s of other players who offer the same for free
John V.
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It s good option for email campaign if compare with market .It s good option for email campaign if compare with market . Thank You Team
No pros were added to this review
No cons were added to this review
Felix D.
Food Production, 1-10 employees
Used monthly for less than 6 months
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So far, Mailrelay is the best application I had used for creating professional newsletters. They have the largest number of subscribers for the Free plan, and the software has a lot of features to meet most of your needs.
The high number of subscribers for the free plan.
There could be more templates For newsletters.