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Marketing Optimizer vs Fonvirtual Call Center Comparison

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Overview

Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales...

Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

3

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review9 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features46
  • 360 Degree Feedback
  • AB Testing
  • API
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Audio / Video Conferencing
  • Auto-Dialer
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • By-Extension Reporting
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Compensation Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Response Control
  • Employee Database
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Manual Dialer
  • Messaging
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Site Management
  • On-going Performance Tracking
  • Outbound Call Center
  • Outbound Reporting
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pipeline Management
  • Predictive Dialer
  • Progress Tracking
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • Real-Time Chat
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Site Search Tracking
  • Skills Assessment
  • Source Tracking
  • Time on Site Tracking
  • Unattended Call Management
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Voice Mail
  • WYSIWYG Editor
  • Web-based Deployment
  • Who Answered Log
  • Total features69
  • 360 Degree Feedback
  • AB Testing
  • API
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Audio / Video Conferencing
  • Auto-Dialer
  • Auto-Responders
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • By-Extension Reporting
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Compensation Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Response Control
  • Employee Database
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Manual Dialer
  • Messaging
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Site Management
  • On-going Performance Tracking
  • Outbound Call Center
  • Outbound Reporting
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Pipeline Management
  • Predictive Dialer
  • Progress Tracking
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • Real-Time Chat
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Site Search Tracking
  • Skills Assessment
  • Source Tracking
  • Time on Site Tracking
  • Unattended Call Management
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Voice Mail
  • WYSIWYG Editor
  • Web-based Deployment
  • Who Answered Log

Integrations

  • Total integrations3
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier