Mediatoolkit Features

Mediatoolkit

Web & social media monitoring for brands

4.67/5 (12 reviews)

Competitor Feature Comparison

@mentions
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Audience Targeting
Benchmarking
Campaign Analytics
Campaign Management
Charting
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Content Management
Customer Engagement
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Email Alerts
Engagement Tracking
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
Mobile Alerts
Monitoring
Multi-Account Management
Multi-Channel Data Collection
Multi-Channel Management
Performance Metrics
Post Scheduling
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Reputation Management
Response Management
Review Monitoring
Search/Filter
Sentiment Analysis
Social Listening
Social Media Integration
Social Media Monitoring
Social Performance Management
Tagging
Third Party Integrations
Trend Analysis
Visual Analytics
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@mentions
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Audience Targeting
Benchmarking
Campaign Analytics
Campaign Management
Charting
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Content Management
Customer Engagement
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Email Alerts
Engagement Tracking
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
Mobile Alerts
Monitoring
Multi-Account Management
Multi-Channel Data Collection
Multi-Channel Management
Performance Metrics
Post Scheduling
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Reputation Management
Response Management
Review Monitoring
Search/Filter
Sentiment Analysis
Social Listening
Social Media Integration
Social Media Monitoring
Social Performance Management
Tagging
Third Party Integrations
Trend Analysis
Visual Analytics
Visit WebsiteCompare App
@mentions
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Audience Targeting
Benchmarking
Campaign Analytics
Campaign Management
Charting
Competitive Analysis
Competitor Monitoring
Configurable Alerts
Content Management
Customer Engagement
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Email Alerts
Engagement Tracking
Impact Measurement
Influencer Tracking
Keyword Filtering
Keyword Tracking
Mobile Alerts
Monitoring
Multi-Account Management
Multi-Channel Data Collection
Multi-Channel Management
Performance Metrics
Post Scheduling
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Reputation Management
Response Management
Review Monitoring
Search/Filter
Sentiment Analysis
Social Listening
Social Media Integration
Social Media Monitoring
Social Performance Management
Tagging
Third Party Integrations
Trend Analysis
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


194 reviews

Mediatoolkit Feature Reviews

12 reviewers had the following to say about Mediatoolkit's features:

Ivan M.

Good media monitoring software

2021-02-11

Allows me to track brand mentions consistently and efficiently.

Pros

- aasy to setup - picks up on most of brand mentions - has built-in flexible reporting - easy to export raw data and then fuel into whatever BI stuff you use, e.g.

Cons

For a media/entertainment brand that is crucial. - sentiment analysis is still kinda off-beat

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dražen M.

Verified Reviewer

One stop place for all my keywords

2018-01-30

Pros

Easy to use, can create as many search criteria as you want, have "feeling" per each found topic (neg, neut, pos), create alerts, get reports

Cons

could have wizard or how to create new or edit already created search criteria.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
David N.

Good and easy tool for gathering information

2020-12-03

Mediatoolkit has been great as one of our tools to follow what has been said about a certain topic/event and its spread in social media or in articles.

Pros

I appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.

Cons

I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 10001+ employees)

Great social listening solution!

2020-11-26

It has helped us to uncover social and business insights across a variety of research topics and has proved to be a great platform for both students and experienced researchers alike.

Pros

Mediatoolkit is intuitive to use, has some great features such as easy reporting and query setup and customer support is always quick to respond.

Cons

Occasionally pages don't load results but hitting the refresh button fixes the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Public Relations and Communications company, 1-10 employees)

Mediatoolkit review

2021-03-19

Pros

User-friendly and reliable software for continuous monitoring on social media as well as in media articles and discussions.

Cons

No data archive, you can monitor mentions captured only 90 days ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Atifa B.

Very usefull tool

2019-11-28

Press clippping is easier now. Tracking mentions and public opinion is easier, too.

Pros

I love ease of access to all of the links to our organization mentions in media.

Cons

Ocassionallly it doesn't gather all of the links so I have to find them manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
anna c.

Useful

2020-11-25

They are all very kind and always available for solving nearly any problems in a quick time

Pros

[SENSITIVE CONTENT HIDDEN] is great :-)

Cons

At the moment I don't find anything wrong

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael K.

Zuverlässiges Tool zu einem reellen Preis

2021-01-15

Im Krisenmanagement ist man auf schnelle und zuverlässige Informationen angewiesen. Bei guter eigener Konfiguration des Tools erfüllt es sämtliche Ansprüche.

Pros

Das Tool hat ein gutes Preis- Leistungsverhältnis und ist sehr zuverlässig . Außerdem ist es leicht zu bedienen und läuft auf allen Devices. Die Nutzerfreundlichkeit auch auf dem Smartphone ist sehr gut. Der persönliche Support ist ebenfalls sehr gut.

Cons

Es gab keine Probleme bei der Integration der Software in mein System.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaime G.

Mediatoolkit is great for crisis prevention and management

2020-11-26

I am having a great experience with Mediatoolkit. After almost 2 years of using it, I have seen many improvements and always have a quick costumer service.

Pros

That is an easy-to-use tool, you can change manually the social sentiment and have a great costumer service.

Cons

Sometimes some mentions don't appear and the limitations that listening has with Facebook (it is not only with this tool)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Josef P.

Mediatoolkit is the right tool for us.

2021-03-24

Pros

- Ease of use - Ease of deployment and setup - simple UI that does not confuse our users

Cons

We had a few minor hiccups when inviting colleagues to join the Mediatoolkit, but these were resolved by the MT support rather quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ana A.

Great tool!

2021-05-11

A very helpful tool!

Pros

Easy to use, excellent support team, great insights and data!

Cons

Sometimes there are glitches and strange faults or delays.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ingrid A.

Mediatoolkit - you need this!

2021-01-12

Been fantastic, help desk is super

Pros

Easy to use and the help desk is amazing, made my life a whole lot easier to find my features

Cons

I do not feel that anything is missing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more