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Meltwater vs TapClicks Comparison

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Overview

Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast...

TapClicks delivers a unified digital marketing services, reporting, and analytics platform built for marketing agencies,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(69)

5

4

3

2

1

28

22

11

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

5

4

3

2

1

81

60

18

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

The customer support is usually very fast and any issues always get resolved. The platform and staff are very reliable and useful.
I really like the Press Release distribution, the reach is fantastic.
It is great at monitoring media mentions and pull data from everywhere. There are many sub-tools of Sysomos which are helpful in finding the relevant search results of the quiries you're looking for.

Pros

The API is amazing and very user friendly. I like that you can link all of your accounts to the software and create custom dashboards for all linked accounts.
Our person there has been extremely responsive, patient and helpful. They've used some of our requests and suggestions in enhancing the platform and we greatly appreciate that.
My overall experience is positive - I feel like I have a good response time from our customer service rep though she does not prioritize my team members in the same way she seems to for me.

Cons

Avoid this company at all costs. They have unethical and deceptive business practices.
Also time to timee they have a breach or something working wrong and you dont receive and alert by email and they are very slow to solve it. I have issues in the past with my clients because of this.
The customer service and their business practices are just unethical and deceptive.

Cons

Something is always wrong with the API, the custom functions are confusing, the Import Wizard only works some of the time - the set up is confusing.
It's been something we've desperately needed, but with the last 3 months of updates hasn't been addressed.
We don't have anything we really dislike about this software at this time.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features68
  • API
  • Activity Dashboard
  • Activity Planning
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Approval Workflow
  • Article Author Database
  • Audience Targeting
  • Automated Publishing
  • Behavior Analytics
  • Benchmarking
  • Brand Management
  • Brand Tracking
  • Budgeting/Forecasting
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Charting
  • Client Management
  • Clippings Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Digital Asset Management
  • Document Management
  • Drag & Drop
  • Email Distribution
  • Engagement Analytics
  • Event Triggered Actions
  • File Sharing
  • Forecasting
  • Functions/Calculations
  • Goal Setting / Tracking
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • KPI Monitoring
  • Keyword Filtering
  • Keyword Tracking
  • Labeling
  • Lead Management
  • List Management
  • Marketing Automation
  • Marketing Reports
  • Metadata Management
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Private Dashboards
  • Project Management
  • Real Time Analytics
  • Referral Tracking
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Sales Reports
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Social Listening
  • Social Marketing
  • Social Media Monitoring
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Time on Site Tracking
  • Trend / Problem Indicators
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management
  • Total features71
  • API
  • Activity Dashboard
  • Activity Planning
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Approval Workflow
  • Article Author Database
  • Audience Targeting
  • Automated Publishing
  • Behavior Analytics
  • Benchmarking
  • Brand Management
  • Brand Tracking
  • Budgeting/Forecasting
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Charting
  • Client Management
  • Clippings Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Digital Asset Management
  • Document Management
  • Drag & Drop
  • Email Distribution
  • Engagement Analytics
  • Event Triggered Actions
  • File Sharing
  • Forecasting
  • Functions/Calculations
  • Goal Setting / Tracking
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • KPI Monitoring
  • Keyword Filtering
  • Keyword Tracking
  • Labeling
  • Lead Management
  • List Management
  • Marketing Automation
  • Marketing Reports
  • Metadata Management
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Private Dashboards
  • Project Management
  • Real Time Analytics
  • Referral Tracking
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Sales Reports
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Social Listening
  • Social Marketing
  • Social Media Monitoring
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Time on Site Tracking
  • Trend / Problem Indicators
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management

Integrations

  • Total integrations1
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations47
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Meltwater vs. TapClicks

See how Meltwater and TapClicks stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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