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Mention vs SOCi Comparison

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Overview

Category Leaders

Mention allows you to monitor what’s being said about you online and on social media. Listening, no matter who’s talking,...

Category Leaders

We empower multi-location marketers with a centralized platform to reach and engage their local customers, across 100s or...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

211

49

9

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

148

68

19

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Mention is pretty awesome and gets the job done in a few clicks. Easy to use, great customer support and really nice features.

VB

Vincent B.

This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things.

Kate J.

Their search results are top notch - more comprehensive than competitors for a better price tag. Plus, the UX is really nice, the mobile app is amazing, and the brand has a "fun" feeling.

GF

Glenda F.

Pros

I am very happy with what SOCI does to help my team save time on our marketing outreach.

SS

Samantha S.

It's been very user friendly. We use their software across our entire company and it's nice that they provide weekly trainings, and a dashboard that is easily accessible for all team members.

Erin S.

They really listen to what you need in SOCi to uniquely benefit you and your clients. The customer support is always helpful and responsive.

KW

Kelcee W.

Cons

I find out about books that are being sold illegally, or the wrong use of my name.

EC

Esly C.

Most poor reviews come from disgruntled clients who proceed to trash the company.

CW

Coy W.

It sometimes discovers irrelevant results which can be a little annoying.

AR

Andrew R.

Cons

Horrible, and disruptive in my schedule. Who has time to waste waiting on your rude and dismissive salespeople.

GW

Gonzales W.

That is just too many obstacles when you just have to adjust something for all properties.

HP

Huong P.

For example receiving and responding to messages on facebook via SOCi is a tad complicated or they tend to lag in response which hurts response times.

PS

Paige S.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features35
  • @mentions
  • API
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Brand Tracking
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Dashboard
  • Data Visualization
  • Dynamic Content
  • Email Alerts
  • Engagement Tracking
  • Gamification
  • Impact Measurement
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Live Chat
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Tagging
  • Trend Analysis
  • Workflow Management
  • Total features59
  • @mentions
  • API
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Brand Tracking
  • Campaign Management
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Dashboard
  • Data Visualization
  • Dynamic Content
  • Email Alerts
  • Engagement Tracking
  • Gamification
  • Impact Measurement
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Live Chat
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Tagging
  • Trend Analysis
  • Workflow Management

Integrations

  • Total integrations25
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier