MerlinOne Features

MerlinOne

The Leader in AI-centric Digital Asset Management Software

4.44/5 (39 reviews)

MerlinOne Feature Summary

  • Activity dashboard
  • Activity management
  • Adobe integration
  • Analytics
  • Approval process control
  • Asset management
  • Asset sharing
  • Assignment management
  • Automatic notifications
  • Brand management
  • Bulk uploading
  • Cataloging / categorization
  • Collaborative review
  • Collaborative workspace
  • Configurable workflow
  • Data import/export
  • Distribution management
  • Drag & drop interface
  • Facial Recognition AI
  • File management
  • Filtered search
  • Full text search
  • History tracking
  • Image Auto-tagging
  • Image Similarity AI
  • Image editing
  • Inside the video search
  • Keyword search
  • Metadata management
  • Mobile screen support
  • Multimedia support
  • Multiple document formats
  • Newsletter management
  • Project workflow
  • Rapid creation
  • Rights management
  • Search within document
  • Social network sharing
  • Speech-to-text search
  • Supports tablet screen
  • Tagging
  • Tags & keywords
  • Usage tracking
  • User defined permissions
  • Version control
  • Video management
  • Watermarking

Competitor Feature Comparison

API
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Approval Process Control
Asset Management
Assignment Management
Automatic Backup
Automatic Notifications
Catalog Management
Collaborative Review
Collaborative Workspace
Configurable Workflow
Customizable Branding
Data Import/Export
Distribution Management
Document Automation
Drag & Drop Interface
Email Templates
File Management
Fixed Asset Management
Full Text Search
History Tracking
Image Editing
Metadata Management
Multimedia Support
Newsletter Management
Permission Management
Project Workflow
Receiving
Search Functionality
Single Sign On
Social Network Marketing
Tagging
Third Party Integration
Version Control
Video Management
Web Analytics
Visit WebsiteCompare App
API
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Approval Process Control
Asset Management
Assignment Management
Automatic Backup
Automatic Notifications
Catalog Management
Collaborative Review
Collaborative Workspace
Configurable Workflow
Customizable Branding
Data Import/Export
Distribution Management
Document Automation
Drag & Drop Interface
Email Templates
File Management
Fixed Asset Management
Full Text Search
History Tracking
Image Editing
Metadata Management
Multimedia Support
Newsletter Management
Permission Management
Project Workflow
Receiving
Search Functionality
Single Sign On
Social Network Marketing
Tagging
Third Party Integration
Version Control
Video Management
Web Analytics
Visit WebsiteCompare App
API
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Approval Process Control
Asset Management
Assignment Management
Automatic Backup
Automatic Notifications
Catalog Management
Collaborative Review
Collaborative Workspace
Configurable Workflow
Customizable Branding
Data Import/Export
Distribution Management
Document Automation
Drag & Drop Interface
Email Templates
File Management
Fixed Asset Management
Full Text Search
History Tracking
Image Editing
Metadata Management
Multimedia Support
Newsletter Management
Permission Management
Project Workflow
Receiving
Search Functionality
Single Sign On
Social Network Marketing
Tagging
Third Party Integration
Version Control
Video Management
Web Analytics
Visit WebsiteCompare App

MerlinOne Feature Reviews

25 reviewers had the following to say about MerlinOne's features:

Anonymous
( company, 51-200 employees)

Great and trouble-free archiving system

2018-01-12

MerlinOne is our archive of published stories, and photographs as well as PDFs of our pages - which are fully searchable.

Pros

Simple setup for files and metadata, and our librarian can dump content to Merlin in a single system.

Cons

I can't think of a better asset management system and would urge anyone considering purchasing one to absolutely give MerlineOne a try.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Tran

Great database to store a large quantity of assets, but often run into slowness & technical glitches

2018-02-15

Store large quantity of assets and categorize accordingly

Pros

We are able to store a large quantity of photos in the database and quickly search for assets.

Cons

The overall management system is not intuitive to use.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren Reed

An excellent resource for archiving, displaying, & sharing our photos!

2016-04-27

PROS: - Collections, which enable us to curate content for our users, ultimately expediting their searches; - Customer Service -- extremely fast and helpful; - Search options -- enables you to focus your search, and produces results quickly, especially if the images are well captioned or tagged; - Linked Objects -- enables us to package content together; - Simple, attractive display with customizable user views - Customizable user groups, enabling one to limit various users' capabilities

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cindy Allegretto

We have been MerlinOne customers since 1996

2015-04-14

We can easily access years worth of content with simple queries; export, download and email photos, pdfs and text; import photos and share content with other properties in our group.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Denise Jones

Perfect for nonprofit that shares, tracks, and stores hundreds of thousands of photos, videos, etc.

2018-02-12

We were one of the first nonprofits that MerlinOne took on, allowing us to get a huge amount of digital content off our file server and into a robust DAMS system that could help us track and share assets across three continents.

Pros

If you can do a Google search, you can search Merlin with little additional training. The interface is very user-friendly, and we have trained multiple staffers with varying levels of computer skills.

Cons

Metadata fields are very structured and somewhat limiting. Would like to tailor them more to our needs without incurring back-end programming expenses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
James White

Powerful DAM solution

2016-12-06

MerlinOne has provided us with a powerful, easy to use digital asset management system in a hosted solution.

Pros

Excellent technical support. Very responsive to customer needs with development. Hosted solution allows us to focus our resources elsewhere.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Chen

MerlinOne—great overall

2019-08-27

Pros

It's very easy to use and its search engine is terrific.

Cons

The new interface is a little hard to navigate and sometimes there are glitches in the functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Pascal Laporte

MerlinOne is a great product that simplify search and finding things

2018-02-06

Pros

Support is super awesome and help at each time.

Cons

The user interface could be more explicit on some of the actions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Garza

A DAM you can make your own

2019-08-28

Pros

Their customer service department has been very helpful when it comes to constricting creative solutions to project management problems and usually responds promptly.

Cons

Be prepared to work extensively with their customer support. In my previous DAMs I had much more direct control over field rules, creating new fields, complex user group customization, etc. Merlin customer support has to do all of that for you. While they do usually respond promptly and are helpful, I would much rather do it all myself to avoid errors in communication and delays.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Smith

Great communication and service from Merlin staff.

2018-02-06

Able to customize metadata fields, including their values and the way the field functions.

Pros

I like that a lot of the features and tools are customizable, and can be enabled or disabled granularly based on user or user group.

Cons

It takes a long time to download videos from the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roy Booker

MerlinOne provides great access and excellent customer support

2015-11-19

Our staff can access data on their laptops, tablets and other mobile devices.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mike Christy

Hassle-free content management

2018-02-06

Pros

The searchability functions allow me to easily call up assets based a variety of variables.

Cons

The interface is a bit clunky.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Landon Olson

Solid feature list, great support and reasonable pricing

2018-08-22

MerlinOne has been great to work with. They've had exceptional support, regularly following up to see if we have any questions and addressing any issues we had. They been responsive to problems and have even provided on-site support in helping get us setup.

Pros

Fairly customizable for both administrators and the users.

Cons

It's not without some quirks and bugs. We've experience some issues loading files into the system, and have gotten bugs when trying to manage keywords. Nothing that breaks the system, but does give users some annoyance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
NICOLE HUGHES

Take quite a bit of training to get comfortable. Missing some key functionality.

2018-02-12

Pros

Once you figure it out, the system is very easy to use and retrieve content. Search features are great.

Cons

Does not generate permalinks to content/collections; they expire after 24 hours and thus cannot embed content collections on website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mitch Laing

Our key users have mostly departed so we don't have extensive advanced use these days

2018-02-12

Pros

Has a great backlog of data and photos as it is an archive

Cons

Need OS update big time but dollars are short unable to move all this to a different system typing more

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Novak

Useful catalog tool

2018-02-12

The ability to make captions

Pros

The ability to add specific captions - it helps when we need to tag individuals that require a media release.

Cons

It takes me a long time to label batch photos that need different captions and then organize them into collections.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brock Kowalsky

MerlinOne Review

2019-08-20

Customer Support is prompt. It has been overall good.

Pros

The BIGGEST feedback I got from our users who got a look at Libris.... was how easy it seemed compared to the Merlin interfaces.

Cons

Somewhat slow - I know this has been looked into, and also dependent on our internet speed, but we have a very fast connection ... the lags that happen just don't look good to those, who are already not huge fans of Merlin, you may be showing photography assets to etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Edward Pikulski

Excellent product, great support

2015-04-29

We rely heavily on MerlinOne to help us accomplish our goals, and would recommend them to anyone looking to take their asset management to a new level.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jaclyn Vogt

Excellent Digital Photo Management, Outstanding Customer Support

2015-02-20

The web interface can be used for internal workflow as well as handle photo requests from our external customers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Katie Gill

MerlinOne has allowed us to get a handle on our photo library and video assets

2018-02-06

Pros

The software makes it so easy to go in and search for the assets we're looking for.

Cons

We often have big sets of content to load in batches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tom MOULE

We use Merlin to manage our large photo gallery for our organization.

2018-02-06

Ability to catalog our photos. Ability to upload and download photos. Ability to tag photos.

Pros

Most liked: 1) Ability to meet our needs for managing our photos in an efficient manner 2) Ability to search for relevant content 3) Support we received from vendor

Cons

Least liked: 1) Could have had more training and refresher training for our staff. Initial training was good but we needed more examples of how to use in our environment 3)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Gatt

We have used MerlinOne's esheets software for many years, and it provides all we need.

2018-02-06

A simple way for customers to look at and review their tearsheets.

Pros

This is a very easy system to use.

Cons

Primarily how the calendar is displayed as Monday through Sunday, which takes some time getting used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Game-changing DAM solution.

2018-01-20

Centralize all digital assets help increase both efficiency and effectiveness.

Pros

We got MerlinONE up and running in a matter of days.

Cons

One very minor thing I would love to see would be more printer template options for printing archived articles.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 501-1000 employees)

A highly customizable system with many great capabilities for use in digital asset management

2019-08-27

Pros

I work in the education space and some of the items that we like to tag when saving our digital assets can be very intimately related to our field i.e. students on campus, students in different buildings throughout the school, students wearing branded school gear or just the spaces around the campus to show the school.

Cons

I least like the fact that it can be a bit cumbersome to navigate; sometimes I am uploading hundreds of photos and find that some of the files didn't upload properly - however I have received very good customer service support on this issue which I appreciate.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David Sanders

very reliable and customer care is excellent

2018-02-06

Pros

The video voice is improving and does a really decent job.

Cons

There are really no cons, other than the software can be too complex sometimes, but overally, its fairly easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more