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MessageMedia vs Trumpia Comparison

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Overview

MessageMedia is a global leader in business SMS services, providing mobile messaging solutions for small to large-sized businesses....

Trumpia is an SMS marketing automation tool, which helps manage and streamline text messaging automation, customer targeting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

39

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

45

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

8

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

4.3

5

4

3

2

1

28

15

6

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I love how residents can respond to the text messaging. I love that if we have an urgent matter such as shutting down the water to a building we can instantly let them know of the situation.
The service is very stable, and the few times we need customer support it's responsive and immediate with solutions.
Great product that allows us to keep in contact with our customers in the easiest and most convenient way possible. I would definitely recommend this product.

Pros

Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.
Great people who are willing to help you be successful. The support team really does go above and beyond and is a differentiator among competitors.
I like all the possible functionality. There are so many great qualities and opportunities with it.

Cons

The pricing is expensive, The Customer Service is horrendous. You'l get an email from someone from Australia so the timezone issue is already a problem.
I have had bundles of messages I tried to send fail on two separate occasions. On both it seemed as if the system failed to recognise the credit I had paid into the service.
When I keep a session open for a while and come back to do something it gives me error.

Cons

The inability to see exactly who my messages failed to be delivered to and who has opted out from my subscribers.
The occasional outages and inability to send alerts if that month's payment hasn't processed.
I need a simple mass texting program to alert our small staff of emergencies. I really dislike that it is almost impossible to use quickly and from a mobile device.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features34
  • 2-Way Messaging
  • API
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Email Marketing
  • Event Triggered Actions
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Link Shortening
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Polls/Voting
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Shortcodes
  • Social Media Integration
  • Survey Builder
  • Survey/Poll Management
  • Template Management
  • Templates
  • Text-to-Win
  • Third Party Integrations
  • Total features38
  • 2-Way Messaging
  • API
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Email Marketing
  • Event Triggered Actions
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Link Shortening
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Polls/Voting
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Shortcodes
  • Social Media Integration
  • Survey Builder
  • Survey/Poll Management
  • Template Management
  • Templates
  • Text-to-Win
  • Third Party Integrations

Integrations

  • Total integrations13
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations7
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MessageMedia vs. Trumpia

See how MessageMedia and Trumpia stack up against each other by comparing features, pricing, ratings, integrations, security & more.