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MessageMedia Features
Features Summary
Functionality
3.9
/5
14
Total features
34
4 categories
MessageMedia features
Common features of SMS Marketing software
Screenshots
Contenders comparison
Common MessageMedia comparisons
Reviewers who mentioned features said:
John S.
Accounting, 201-500 employees
Used weekly for 2+ years
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Great product that allows us to keep in contact with our customers in the easiest and most convenient way possible. I would definitely recommend this product.
The ability that you do not have to have a double opt in to contact a customer is great. Also the ability to opt customers out in the backend as an administrator is great as well. This way none of your employees can text customers that have asked not to be texted.
It would be nice to be able to send pictures through the text messages. Also the reporting could be a little better. I would like to be able to build reports within the system and base it off of user first and last name not their user ID
Rovshan A.
Utilities, 1,001-5,000 employees
Used daily for 6-12 months
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Increased show rates.
Easy to use, easy to create and share templates, easy to create user accounts, detailed reporting, easy to configure user setting except time zone.
When I keep a session open for a while and come back to do something it gives me error. Another issue we're having is messages are being sent from random numbers but ideally it'd be great to send it from the same area code to avoid any confusion on receiver's end. Currently, I'm working with MM Support to apply the solution that has been suggested. It's so confusing to set time zone based on city or state.
Robert T.
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The overall software GUI is lacking in the reports area. Would like to see more options for reporting and even a way to setup email reports so I can get reports emailed weekly.
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