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Messangi Pricing, Features, Reviews and Alternatives
Messangi FAQs
Messangi product overview
What is Messangi?
Messangi is a customer experience management and mobile marketing platform that allows businesses to personalize the customer journey lifecycle by sending custom content and managing communications via push notifications, SMS, mmails, and mobile wallets. It provides an API, support documentation, and human guidance to help businesses optimize customer engagement processes.
Typical customers
Platforms supported
Support options
Training options
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Messangi
Starting from
No pricing info
Starting from
49
Per month
Flat Rate
Messangi features
Functionality
4.7
/5
7
Total features
93
8 categories
Most valued features by users
Functionality contenders
Messangi users reviews
Overall Rating
4.6
/5
7
Positive reviews
100
%
Overall rating contenders
Steve C.
Computer Software, 51-200 employees
Used daily for 1-2 years
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We utilize Messangi to deliver 2-way SMS messages for Qtrac.
SMS delivery is good, and their service is responsive.
Recently, Messangi improved their "Reports" and we are now finding it easier to understand our usage.
Alejandro Y.
Telecommunications, 501-1,000 employees
Used daily for 2+ years
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Su facilidad de uso y escalación es admirable.
Las funcionalidades que tienen son las necesarias.
Showing original review in Spanish. See translation
Arbi M.
Consumer Services, 51-200 employees
Used daily for 6-12 months
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The application is reliable. Messangi has a great support team that is always responsive.
I would like to see improvement in the reports and analytic part of the application.
Yolanda M.
Telecommunications, 1,001-5,000 employees
Used monthly for 2+ years
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My overall experience with Messangi has be a pleasant one, the support and customer service staff have been very supportive and the software allows effective communication to my customers.
Availability of multiple channels of reaching and engaging my customers. The customer support team is easily accessible and customer centric they pay attention to turn around time for the resolution of queries.
There is a limitation in characters for the Blast title, however this not a major issue.
Thank you for your review Yolanda! We are glad to hear that you are satisfied with our support. We aim to provide the most personalized and accesible customer support possible. It is an industry standard that sms messaged have a limit of 160 characters due to some carrier limitations. We will reach out to understand your use case and find some alternatives.
Fabian G.
Telecommunications, 1-10 employees
Used weekly for 6-12 months
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Every single interaction I've had with Messangi has been pleasant, helpful, and positive. They're true experts in their field! It is a very good platform for allowing our content service to engage our audience.
Messangi has a lot of documentation around all of their funcionalities. Their customer service is very good . They also have a lot of useful features for their customers to utilize. What I like the most is that I can manage all my communications in one place and with the reports I can evaluate how effective my campaigns are.
No problems so far, and nothing negative comes to mind.
Thank your for your review Fabian! We are glad to hear that our platform has met your expectations. We look forward to keep helping you improve your customers' experiences.
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