Messente Features

Messente

SMS communication and marketing solution

4.81/5 (32 reviews)

Messente Feature Summary

  • 2-Way Messaging
  • Appointment Confirmation Tracking
  • Appointment Reminders
  • Coupons
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Keywords
  • Payment Reminders
  • Recurring Appointments
  • Reporting/Analytics
  • Rescheduling
  • SMS Reminders
  • Scheduled Messaging
  • Shortcodes
  • Text Messaging

Competitor Feature Comparison

API
Activity Dashboard
Alerts / Escalation
Authentication
CRM Integration
Campaign Analysis
Campaign Management
Campaign Scheduling
Campaign Segmentation
Channel Management
Communication Management
Contact Management
Customizable Branding
Data Verification
Delivery Tracking
Fraud Detection
History Tracking
Instant Messaging
Multi-Channel Communication
Multi-Channel Marketing
Multiple User Accounts
Performance Metrics
Progress Tracking
Reminders
Reporting & Statistics
Route Optimization
SMS Marketing Managment
Secure Login
Status Tracking
Template Management
Two-Factor Authentication
Learn moreCompare App
API
Activity Dashboard
Alerts / Escalation
Authentication
CRM Integration
Campaign Analysis
Campaign Management
Campaign Scheduling
Campaign Segmentation
Channel Management
Communication Management
Contact Management
Customizable Branding
Data Verification
Delivery Tracking
Fraud Detection
History Tracking
Instant Messaging
Multi-Channel Communication
Multi-Channel Marketing
Multiple User Accounts
Performance Metrics
Progress Tracking
Reminders
Reporting & Statistics
Route Optimization
SMS Marketing Managment
Secure Login
Status Tracking
Template Management
Two-Factor Authentication
Visit WebsiteCompare App
API
Activity Dashboard
Alerts / Escalation
Authentication
CRM Integration
Campaign Analysis
Campaign Management
Campaign Scheduling
Campaign Segmentation
Channel Management
Communication Management
Contact Management
Customizable Branding
Data Verification
Delivery Tracking
Fraud Detection
History Tracking
Instant Messaging
Multi-Channel Communication
Multi-Channel Marketing
Multiple User Accounts
Performance Metrics
Progress Tracking
Reminders
Reporting & Statistics
Route Optimization
SMS Marketing Managment
Secure Login
Status Tracking
Template Management
Two-Factor Authentication
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Messente Feature Reviews

25 reviewers had the following to say about Messente's features:

Arlinda Muja

Feedback Kredo Finance

2020-02-25

We have linked with our core system and based on our communication customer strategy we send through messente different messages to our customers

Pros

Integration with our software on real time and reporting per each selected period with respective costs per SMS

Cons

It is missing the feature to upload a personalised SMS for each Receiver.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Messente Communications


Hi Arlinda!

Thank you for your review! We're glad to see that you are satisfied with the service we offer.

It is actually possible to personalise SMS for each receiver. You can do it by using custom tags. You can read more about using tags here: https://messente.com/documentation/faq

Feel free to contact your account manager if you need help with that.

Read more
Ranod Pärna

Very reliable service for our messaging iver API

2020-02-26

Pros

No problems, always a good customer support.

Cons

Notifications missing on funds management - would like to set "alarms" when running out of prepaid funds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Messente Communications


Hi Ranod!

First of all, thanks for the kind review! We're happy to see that you are pleased with our service.

We actually do have a notification for low funds. You can configure it under Company Details -> Emails and Notifications.

Feel free to contact our support if you need help with that.

Read more
Tomas Kasparaitis

Good service

2020-02-25

Easy to setup API and good/fast support.

Pros

Good price , easy to use.

Cons

Need more reports but everything is ok if you know hoe to use excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Juris Bregis

Good

2020-03-02

Good

Pros

Easy to set up API connection for sms sending

Cons

Missing functionality to send messages with other channels like WhatsApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Linas Kiguolis

Excellent tool with fair pricing to add SMS functionality to your app or project

2020-02-25

Our business uses SMS to communicate with clients when an email is too slow.

Pros

The API documentation is easy to use and provides clear instructions on how to implement it for your project.

Cons

It's not easy to change or verify your custom caller ID.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Neeme Praks (聂米)

Great service

2020-03-05

We need to deliver SMS notifications to users and do not want to deal with it ourselves.

Pros

Well documented API, all the features we need (and more), great customer support -- what more can you wish for?

Cons

We would find it useful to have support for multiple organizations under the same account. Not a deal-breaker, though, just nice to have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Martinec

Creamfinance Czech overview

2020-02-25

With messenger we can easily differentiate them and be GDPR compliant. I like API connection with our system where we can easily find out unsubscribed customers.

Pros

customer care, complexity, innovations, big company approach

Cons

additional functionality could be part of the price and more country specific

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marko Syväjärvi

Folkefinans

2020-03-02

Overall experience is good

Pros

Good functions, as reports monthly about the trafic.

Cons

Hard to find easy in the webpage. more functions would be great, as bulk message.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Philip Verzun

Great product that supports our communication requirements!

2020-03-09

good experience with the product so far

Pros

Easy to setup and use.

Cons

no WhatsApp integration yet, no other particular issues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vijeyashankar Gunabalasingham

Excellent

2020-06-25

Pros

Easy integration, very user friendly and works well

Cons

Usage history can be a bit more detailed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Toni Tuominen

Smooth sms service provider with excellent customer support

2020-02-25

Pros

Service is easy to use and the interface has improved hugely throughout the years.

Cons

Phonebook is somewhat difficult to scroll through if you have uploaded lots of contact lists and hardly ever bothered to remove the old ones manually. Filtering and sorting options for Phonebook would make the service even more user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jalar Kerdmann

Messente

2020-03-05

Pros

Automatically sended messages, easy to use !!!

Cons

Everything is good and we think you don’t need chance nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Kuśnierkiewicz

Good and noit expensive

2020-03-02

Pros

Prices of service, API that is easy to implement.

Cons

Manual sending is not very intuitive, there should be more logical steps for sending out mass sms messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristjan Koppel

SMS notifications from Estonian Cup via Messente

2020-02-25

Pros

Also simple PHP SDK was a pro.

Cons

Maybe the admin UI was lacking but now there is new UI and it is much much better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alejandro Martinez Pascual

MESSENTE REVIEW

2020-03-09

In general, the experience has always been very positive, since it is easy to use and interpret

Pros

The platform and the service is very intuitive; And easy to use

Cons

The download of the message data, comes out in a strange format and must be changed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Triin Reisser

IPFD

2020-03-09

Overall great tool.

Pros

Easy to follow up current statuses. Dashboard used for trend overview

Cons

Status update - never can be sure if message delivered or failed. Would be beneficial to get prompt message if x% messages failed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Othniel Etienne

Messente easy web integration

2020-03-05

I'm using messente as the messaging platform into the application I'm developing to send users automated SMS messages with their username and auto generated password.

Pros

Ease of use when implementing messente into custom PHP scripts

Cons

The length of the strings for the username and password used in the web API

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Povilas Kalinauskas

Great service, great support

2020-06-16

Positive. I am happy customer, who is planning to use it for many years ahead. Don't change it - it just works.

Pros

Registration was easy. Trial message run was 100% success.

Cons

Might be invoicing module should be improved and present ALL data, that I enter (like company code).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Darja Zamulina

Very easy and cheap

2020-02-25

Messente helps us as sending information to our door controller

Pros

Cheap and easy to set up, a lot of functionality

Cons

customer support a bit slow as I expected

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gert Häusler

My review

2020-03-05

Pros

Very easy to use, fair price, estonian orign

Cons

A slightly lean selection of online tools and funcionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peeter Partel

Easy to use and it just works

2020-02-25

We needed an easy solution to send SMS reminders to our customers, like a video call is about to start in their online education program (it increased participation a lot).

Pros

Code example in php, so it was easy to implement.

Cons

It's not possible to receive SMS messages.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Messente Communications


Hi Peeter!

Thank you for your kind review!

It is possible to set up a two-way SMS service. You can read more about it here: https://messente.com/documentation/sms-messaging/receiving-sms

Also, feel free to contact our support if you need help with it.

Read more
Rain Aavisto

Messente

2020-02-25

Pros

Easy to use, quick to set up.

Cons

Pricing could be a little bit more competitive in some markets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabriel Prat

Great service and great value for money

2020-03-01

Pros

Easy setup, good prices and very good customer support.

Cons

Maybe the usability of the administration panel could be a bit better if I have to say something.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emerson King

Messent Facil

2020-08-21

muy amigable, puedo mandar lista y trabajar con el, muy buena atencion de parte del soporte

Pros

Facil de usar, intuitivo y colavorador, soporte siempre atento y dispuesto a ayudar

Cons

hasta ahora no veo problemas con el sistema

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Olga Maiorova

SYNLAB

2020-03-09

Pros

It's easy and fast.

Cons

Would like to have an option to choose which account is the default one, if you're an administrator and manage different accounts.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more