MomentFeed Features

MomentFeed

Proximity Search Optimization, reputation & brand management

4.5/5 (10 reviews)

MomentFeed Feature Summary

  • Artwork Management
  • CI/CD Guidelines
  • Digital Asset Management
  • Local Listings Management
  • Local Social Programs
  • Proximity Search Optimization
  • Review Management

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Learn moreCompare App
API
Activity Dashboard
Benchmarking
Campaign Management
Content Management
Customizable Templates
Geographic Maps
Geolocation
Geotargeting
Instant Messaging
Landing Page Templates
Monitoring
Multi-Campaign
Multi-Location
ROI Analytics
Ratings & Reviews
Reporting & Statistics
Search Functionality
Social Media Integration
Social Media Metrics
Social Network Marketing
Visitor Tracking
Widgets
Visit WebsiteCompare App
API
Activity Dashboard
Benchmarking
Campaign Management
Content Management
Customizable Templates
Geographic Maps
Geolocation
Geotargeting
Instant Messaging
Landing Page Templates
Monitoring
Multi-Campaign
Multi-Location
ROI Analytics
Ratings & Reviews
Reporting & Statistics
Search Functionality
Social Media Integration
Social Media Metrics
Social Network Marketing
Visitor Tracking
Widgets
Visit WebsiteCompare App

MomentFeed Feature Reviews

9 reviewers had the following to say about MomentFeed's features:

Melody Afzalirad

Momentfeed user

2020-08-05

There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)

Pros

I also enjoy how I can create a campaign for all 3 of my stores at once.

Cons

One thing I do not like about MomentFeed is the reputation management tool.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from MomentFeed


Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email support@momentfeed.com with any questions. - Kyle Koch, MomentFeed VP of Client Success

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John Bennardo

MomentFeed is an innovative digital partner that provides excellent account service.

2020-10-30

MomentFeed is a fantastic partner that’s always looking to improve their platform.

Pros

MomentFeed allows us to manage listings, reputation and local social for more that 255 stores with a small marketing team of 3 people.

Cons

We need better and more flexible reporting - similar to Google Analytics. Sometimes the new features can be buggy and take time to work through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from MomentFeed


Hi John, Thank you for the feedback, we appreciate it. We absolutely strive to help our clients work smarter - so it is great to hear your "mighty team of 3" is able to seamlessly support location-based digital marketing for 255 stores. Thanks for the feedback on our analytics, this is certainly an area we continue to innovate, so we may just reach out to you for your thoughts on what's coming! Also, it is always our goal to deliver bug-free releases, the discovery of even one bug is of concern and we appreciate clients bringing these to our attention, please feel free to reach out to your client success manager with specifics and we will flag for our engineering team.

Again thanks for the review, we look forward to helping your team work more efficiently and increase local search visibility!!!

- Kyle Koch, MomentFeed VP of Client Success

Read more
Lauren Price

Taziki's MomentFeed Review

2020-08-04

Pros

MomentFeed has made Social Media and Reputation Manage simple for our locations and convenient for us to monitor on a corporate level.

Cons

I love that we have the ability to track the performance of keywords, but the platform needs to be updated for a better user experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from MomentFeed


Thanks for the review Lauren! We truly appreciate the feedback and are glad to hear that MomentFeed has been a game-changer for you and your team. We look forward to continuing to support your business. -- Kyle Koch, MomentFeed VP Client Success

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Vicki Ocken

MomentFeed makes execution seamless

2020-11-05

MomentFeed has made the planning and execution of our local digital strategy seamless. On the rare occasions when something does go wrong, support has been immediate and very helpful in resolving the issue.

Pros

The ability to plan posts in advance and deploy on our schedule.

Cons

I really don't have a con to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from MomentFeed


Hey Vicki - We are so glad to hear you feel you have a true partner in MomentFeed, we always strive to provide the best service and support. We look forward to helping you and your marketing team continue to crush your local digital marketing goals.

- Kyle Koch, MomentFeed VP of Client Success

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Nikki Rasmussen

Exceptional Customer Service, Easy to Use and Accurate

2020-11-05

My overall experience has been positive and I've recommended MomentFeed to others looking for this type of software.

Pros

I love that I can easily navigate the dashboard and make changes or postings with just a few clicks.

Cons

Sometimes the cost can be a prohibitor but it's well worth it if you look at it with man hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from MomentFeed


Hi Nikki - We appreciate the candid feedback and are glad to hear how valuable The MomentFeed dashboard has been to help your team operate more efficiently. We look forward to helping you and your marketing team continue to drive results that make an impact.

Kyle Koch, MomentFeed VP of Client Success

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Lauren Cifra

Pleased with product.

2020-11-05

Positive experience, pleased with how training is going

Pros

Accurate tracking for google and Facebook reviews

Cons

dashboard glitches as far as store inaccuracies go

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from MomentFeed


Thank you for the review Lauren! Glad the Facebook and Google review tracking has been useful. We'd love to better understand the dashboard glitches you are experiencing so we can pass that feedback onto our engineering team. Please feel free to reach out to your client success manager or email support@momentfeed.com.

- Kyle Koch, MomentFeed VP of Client Success

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Mitch Baker

MomentFeed is a great tool

2020-11-05

Pros

It aggregates all of the social listening and rep tools in one place

Cons

Many levels of options-maybe a bot too many

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from MomentFeed


Mitch - Thanks for taking the time to leave a review on MomentFeed. We are glad to hear you are benefiting from having all your reviews and social tools in one platform. We look forward to continuing our work with you.

-- Kyle Koch, MomentFeed VP of Client Success

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Natalie Figueroa

Good Account Manager, Ok Product

2018-06-12

Some updates went live quickly.

Pros

The dashboards were intuitive, especially after the most recent round of updates.

Cons

The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
arpita shah

great product

2020-11-19

Pros

very easy to use. self learning is easy.

Cons

some picture size or format was difficult to upload.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more