MoonMail Pricing Plan & Cost Guide

MoonMail

Simple Email Marketing

4.48/5 (131 reviews)

MoonMail Pricing

Starting from: $19.99/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Free: 30 campaigns a month, 10 recipients per campaign

Professional: $19.99 + $0.05 USD every 1,000 emails sent.

Amount of emails is rounded up to the nearest 1,000, starting from $4.99. Subsequent pricing is dynamically calculated based on your Account's Reputation.

Competitors Pricing

PressPage

Starting from: 399.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Luci

Pricing model: Subscription

Trade Promotion Master

Pricing model: Subscription

Maybe*

Starting from: 35.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Rank Hacker

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

MoonMail Pricing Reviews

Pros
  • The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me.Ferdinand M.Read the full review
  • A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple.Chris L.Read the full review
  • Connecting with my list and having respond to my products and purchasing my products is amazing and great.Junior l.Read the full review
Cons
  • It was buggy many times to the point that we missed deadlines that were a week out when we ran into the issue. Inability to create segments within the lists was very frustrating at times.Bryan M.Read the full review
  • It does not offer any option if you suddenly can't use Amazon SES anymore. Also, the branding on the email footer is a bit ridiculous in paid plans.Angelica C.Read the full review
  • Calculator is needed for expenditure along with smtp charges.Arun P.Read the full review
89%
recommended this to a friend or a colleague

25 reviewers had the following to say about MoonMail's pricing:

Claire Boyd

I am a new user. But I find Moonmail very user-friendly.

Used monthly for less than 6 months
Reviewed 2018-02-26
Review Source: Capterra

I am able to reach out to my client and send out newsletter to them quite frequently at a cheaper price.

Pros
Amazing delivery time, open ration is absolutely great. Interface s very user-friendly and the customer support is available on chat.

Cons
Takes long to review accounts and lists. The customer supprt is not available around the clock so users who live in different time zone are in disadvantage.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Peter Ungvari

Great software, highly recommend it.

Used weekly for less than 6 months
Reviewed 2018-05-29
Review Source: Capterra

Pros
Ease of use, pricing strategy, e-mail editor and ease of using the automations. It was easy to set up too.

Cons
I find the pricing strategy a bit strange, but it's okay. It's much cheaper if you have a high reputation.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

kay tolstrup

To expensive

Used occasionally for free trial
Reviewed 2019-08-03
Review Source: Capterra

not using as it is to expensive.

Pros
looks easy to use but not cost effective.

Cons
to expensive. Using weebly for email marketing and for about same price as your starter, you can have 100,000 emails, not 40,000 emails and unlimited emails a month not 40,000 emails / month. Not cost effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

Minimize review

Sanjay Kumar

I have done email campaign two years

Used daily for 1-2 years
Reviewed 2018-04-13
Review Source: Capterra

Generate sales and leads for company product using email campaigns.

Pros
delivery and creative. I have spent more than two years on moonmail email marketing tools. it was very good email tools to send bulk email campaign at the cheap price.

Cons
user-friendly templet available. it was very good email delivery placement so I used regular basis I mean daily basis.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Very flexible!

Used weekly for less than 6 months
Reviewed 2018-06-19
Review Source: Capterra

Pros
I have some dev ability and this gives me a lot of flexibility. It's also way lighter weight and cheaper than mailchimp.

Cons
Theres a new workflow and I'm not sure how much I want to deploy my own. The mailchimp migration is understandably at a higher priced bracket. I'd be interested in seeing a templating system via react as well.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Angelica Costa

Lovely alternative to Mailchimp

Used occasionally for free trial
Reviewed 2019-07-19
Review Source: Capterra

The only reason I cannot stick with it is Amazon's SES really strict policies that keep banning me.

Pros
I love that is cheap, its pricing is really good, it has a bunch of integrations, through zapier (which is free, but can require a paid plan depending on your usage). It has regular nice features like automation, but that's it.

Cons
It does not offer any option if you suddenly can't use Amazon SES anymore. Also, the branding on the email footer is a bit ridiculous in paid plans.

Response from MoonMail


thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Anonymous

Easy to create good looking email

Used monthly for less than 6 months
Reviewed 2018-07-03
Review Source: Capterra

Pros
Seems pretty easy to use and the price seems reasonable. Others services seem expensive comparatively.

Cons
We have a bit of trouble getting a response from support but are hopeful that it can be sorted out soon.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Anonymous

Quality, value for money.

Used weekly for less than 6 months
Reviewed 2018-03-30
Review Source: Capterra

Very affordable e-mail marketing solution.

Pros
Setup is super easy. E-mail templates many great quality options. Price is very affordable. Great for bootstrap startup.

Cons
So far, we really love the software. Nothing negative so far. There is a Free forever plan. You should try and consider this software.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Graciela Carrillo

great choice

Used weekly for free trial
Reviewed 2018-10-13
Review Source: Capterra

easy to scale

Pros
The great affordable choice to get started.

Cons
Wish it also had other services with that price, like forms

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Michele Forte

MoonMail set up and learning curve is very fast

Used daily for less than 6 months
Reviewed 2018-02-15
Review Source: Capterra

I can finally have a fast email marketing software at an affordable price tag

Pros
Set up is fast Usability Price tag Design Support Comparation charts for alternative services Explanation of all point of strenghts Functionalities

Cons
Can't find so far one but it might lack some integration with other softwares and don't know people using it so I cant collect other feedbacks now

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Bryan Marvin

It is OK

Used monthly for 1-2 years
Reviewed 2019-07-19
Review Source: Capterra

We eventually left because the poor customer service outweighed the low pricetag.

Pros
I loved the low pricing for what we used it for. We were able to create segmented audiences and rejoing them at will for messages.

Cons
It was buggy many times to the point that we missed deadlines that were a week out when we ran into the issue. Inability to create segments within the lists was very frustrating at times.

Response from MoonMail


thanks!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 2/10

Minimize review

Roy Selbach

Good, but not perfect.

Used weekly for less than 6 months
Reviewed 2018-04-03
Review Source: Capterra

Pros
The price is fairly low and the userinterface looks nice. It's easy to understand and use this software.

Cons
A lot of small bugs and no direct connection with Mailchimp. Automation possibilities also quite weak.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Anonymous

MoonMail is the perfect MailChimp Alternative

Used daily for free trial
Reviewed 2018-09-13
Review Source: Capterra

Pros
It's super simple, the UX/UI is awesome, and the price is much more affordable than MailChimp.

Cons
i think mailchimp is a bit more robust, but for what i'm doing (small business stuff), this works fine.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Markus Kukla

You have ONE JOB!

Used occasionally for 1-2 years
Reviewed 2019-07-19
Review Source: Capterra

The purpose of this tool is to send out mails that a user will receive in time to their mailbox. The messages should not end up in Spam. Moonmail fails at this on so many levels: we have a rather large userbase of more than 2 million users who receive marketing emails based on their consent setup. After switching to moonmail (due to GDPR) we saw a huge (!) drop in click rate, engagement and conversion. We analysed and found out that Moonmail in not able to deliver these messages. They jsut end up in Spam.. well, one could argue that we are just considered Spam so maybe it's on us, right? Wrong: we received Mails from Moonmail promoting their own products,.. they endet up in Spam too..

Pros
IT is cheap.. that's it. There is really not more to say.

Cons
Mails end up in Spam, are delivered with an unwanted delay of several days, the feature set of Moonmal is super basic.

Response from MoonMail


thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Kirtan Parmar

Most recommended for email marketing

Used occasionally for free trial
Reviewed 2019-02-28
Review Source: Capterra

currently trying..will update here

Pros
-cheaper plan then other -use custom aws account open source and serverless architecture

Cons
- it should allow to use multiple aws ses accounts key

Response from MoonMail


thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Lucas Mateu

The process was quite simple. Typical email authentication required. Email delivery so/so.

Used weekly for less than 6 months
Reviewed 2018-03-23
Review Source: Capterra

This software is quite economical per email sending, but the pricing monthly plan is slightly more steep than what you would expect for the feature set. The statistics and click map is really good, though. Great feature.

Pros
The HTML builder is quite responsive and easy to use. Content loads fast on email clients. The interface is intuitive and you find your way to the different menus easily. Template -> Campaign -> list, etc..

Cons
The builder is somewhat limited in terms of spacing, and font management. You are required to do that via code. Also the pricing plans, seem quite difficult to mold since you don't really know until who you imported to your database.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Morphing Star

We started loving it

Used daily for less than 6 months
Reviewed 2019-03-21
Review Source: Capterra

MoonMail Made it more than easier for Businesses to reach their potential customers with lowest possible costing & So far they are the best till now for my Business at least.

Pros
Didn't find any Major Issue till now. And the minor issues never bothered really when compared with the price.

Cons
Lowest Possible Price, Best Delivery Rate, 24/7 Support with Instant Solutions. Amazing Service & Customer Support.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Miguel Jiménez

Interesting product but at a very early stage

Used weekly for less than 6 months
Reviewed 2017-11-10
Review Source: Capterra

Pros
Easy to setup and cheap, scalable and integrated with AWS. It allows to configure every aspect to guarantee higher email deliverability.

Cons
It doesn't allow to see how opens, read or clicks on your emails. That is a pretty basic functionality and is missing. It doesn't allow to use segments in the mailing campaigns, so it doesn't make sense to be able to create them. It doesn't allows multiple filters of the same type when creating segments, so only one condition per field is allowed. Basically it is an early stage product with a good minimum viable feature to send emails over AWS SES.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Chris Lowry

A great way to expand our reach

Used weekly for less than 6 months
Reviewed 2018-10-18
Review Source: Capterra

Pros
A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple. I recommend this tool.

Cons
The learning curve for CVS files was my only problem and that has nothing to do with Moonmail, rather my limited work with Excel. I am excited to make this a part of our growth strategy.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

David GF

Simplest email marketing tool and great support

Used weekly for 6-12 months
Reviewed 2016-12-01
Review Source: Capterra

It's the best email marketing tool I found so far, emails get to my subscriber's inbox and that's all I care about. Also, they've got a great customer support, they helped me a lot to set up stuff like DKIM and SPF, and that really matters! Thanks, guys!

Pros
Simplicity, deliverability, price, and support

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Thomas Pedersen

Great alternative to mailchimp and others

Used weekly for free trial
Reviewed 2018-10-19
Review Source: Capterra

Pros
Their pricing structure is very competitive

Cons
Not being able to upgrade instantly. Need to wait for approval.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Best email software

Used daily for less than 6 months
Reviewed 2018-09-19
Review Source: Capterra

Great for us with a small but growing newsletter subscription base.

Pros
Price and performance. What else is there?

Cons
Not much to dislike. The free option doesn't allow for anything more than a test being limited to 10 recipients.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Holly Kaser

It is overall a good email marketing tool. Though the customer support needs to improve

Reviewed 2018-05-03
Review Source: Capterra

Pros
I like it's UI. It's minimalistic, easy to understand for a user who is completely new to email marketing. And moreover, it uses Amazon SES and it is cheap compared to others.

Cons
It would be really great if we can see a detailed report of who's opening the mails and who clicked.

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Marco Azpurua

Excellent platform

Used weekly for less than 6 months
Reviewed 2018-10-02
Review Source: Capterra

Pros
Easy to learn, competitive price and nice interface

Cons
Variable pricing policy that is complicated to understand

Response from MoonMail


Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Parth Patel

Moonmail Review

Used monthly for 1-2 years
Reviewed 2019-07-26
Review Source: Capterra

It is good for someone who has minimal budget for marketing campaigns. It will get the job done, but the conversion rates might be lower.

Pros
The price of the service and ease of creating lists anf templates.

Cons
The fluctuating pricing model which hiked the prices without letting users know. Not good enough conversion rates.

Response from MoonMail


thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review