Moosend Features

Moosend

Email marketing, campaign management & automation software

4.79/5 (133 reviews)

Moosend Feature Summary

  • Multi-Variate Testing
  • Drip Campaigns
  • Behavior Driven Rules

Competitor Feature Comparison

API
Campaign Management
Campaign Scheduling
Campaign Segmentation
Configurable Workflow
Custom Fields
Custom Forms
Customer Segmentation
Customizable Branding
Customizable Templates
Data Filtering
Data Import
Data Import/Export
Data Verification
Drag & Drop Interface
Email Marketing Management
Email Templates
Email Tracking
Event Triggered Actions
Forms Management
History Tracking
Lead Scoring
Monitoring
Multi-Campaign
Performance Reports
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Rules-Based Workflow
Subscription Management
Third Party Integration
Web Forms
Website Integration
Workflow Management
Learn moreCompare App
API
Campaign Management
Campaign Scheduling
Campaign Segmentation
Configurable Workflow
Custom Fields
Custom Forms
Customer Segmentation
Customizable Branding
Customizable Templates
Data Filtering
Data Import
Data Import/Export
Data Verification
Drag & Drop Interface
Email Marketing Management
Email Templates
Email Tracking
Event Triggered Actions
Forms Management
History Tracking
Lead Scoring
Monitoring
Multi-Campaign
Performance Reports
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Rules-Based Workflow
Subscription Management
Third Party Integration
Web Forms
Website Integration
Workflow Management
Visit WebsiteCompare App
API
Campaign Management
Campaign Scheduling
Campaign Segmentation
Configurable Workflow
Custom Fields
Custom Forms
Customer Segmentation
Customizable Branding
Customizable Templates
Data Filtering
Data Import
Data Import/Export
Data Verification
Drag & Drop Interface
Email Marketing Management
Email Templates
Email Tracking
Event Triggered Actions
Forms Management
History Tracking
Lead Scoring
Monitoring
Multi-Campaign
Performance Reports
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Rules-Based Workflow
Subscription Management
Third Party Integration
Web Forms
Website Integration
Workflow Management
Visit WebsiteCompare App

Moosend Feature Reviews

25 reviewers had the following to say about Moosend's features:

Dairis Dambis

Moosend - best for starting e-mail marketing.

2020-05-14

It gives you great statistics inside the platforms about user activity.

Pros

Easy drag and drop email automatization creator.

Cons

A little customization is offered when exporting campaign results and user activities. I would like it to show which user answered my e-mails so that I don't send them again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sameer Shah

Unlimited emails for up to 1000 contacts.

2020-07-11

Overall it a feasible product and we are effectively using the Moosend service for our email marketing.

Pros

Unlimited emails for up to 1000 contacts, this is an amazing feature especially if you want to run a targeted campaign for a selective group of contacts.

Cons

Hence we use Stripo to design the template and then we import the template into Moosend.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Hani Gadallah

Excellent app, it does exactly what an email marketing app should do.

2018-07-10

Pros

Drag and drop feature is pretty easy. Interface makes newsletter look fabulous.Thank you.

Cons

Needs a Mobile app, would make life much easier while away from office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
melvin yap

Smart Email Automation for Marketing

2019-12-12

Helped us to be more productive in our email marketing campaigns

Pros

Saves me some operation costs with smart recipes (pre-set email automation). The campaign editor is also pretty intuitive and not over-whelming for custom automation creations.

Cons

Integrations with other popular Saas seem to be lacking but to be fair, they have webhooks and zapier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yannis Mouzakiotis

A 360 solution for professional email campaigns!

2016-01-25

Organizing, executing and monitoring e-campaigns easily through it's friendly interface.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Moosend


Thank you very much for your review Yannis. It is a pleasure working with you.

Read more
Rick Ow

Super simple yet powerful

2019-07-28

Their simple interface and helpful instructions made it very easy to setup, configure, and get running.

Pros

I'm technical but have failed to implement an email marketing system on my websites for many years.

Cons

Super impressed with their engagement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yiannis Moschovitis

Lets you achieve email marketing goals with ease

2016-01-13

Pros: Ease of use Powerful segmentation tools and campaign editor Robust reports High deliverability rate Personalised support

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Moosend


Thank you very much for your review Yianni. It is our pleasure doing business with you.

Read more
Ganesh Bommanaveni

Perfect tool for email marketing

2019-07-19

Pros

Free for Ever plan without moosend branding. 1000 Subscribers in Free Plan with Unlimited emails / month.

Cons

Expecting more integrations with third party tools Need more tutorials on youtube channel

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Vlad

A great mailchimp alternative

2019-12-08

Great money value compared to other services out there and a lot of potential

Pros

I love all the automations it provides and the customer support which is helpful when you need help for setting a campaign.

Cons

Definitely the UI needs upgrading as it is not always easy to find things and get things connected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christina Kotermayer

Great service & great support!

2017-10-31

Pros

I really like the easy way of importing custom templates, the statistics per campaign are great, the importing & removing accounts is really fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matteo Favaro

Easy to use and very intuitive email marketing software!

2019-03-20

Pros

Pricing structure and intuitive dashboard interface is great. A/B testing feature is also very easy to use!

Cons

I've only begun using this recently so nothing too much to far!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rick Sell

Best Newsletter provider

2019-09-23

Pros

MOOSEND has all the analytical stuff on the back end that you need to fine tune your marketing campaign.

Cons

It’s super easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lefteris Stafilarakis

Great Platform

2019-06-16

Great email campaign platform

Pros

Easy to setup and use email campaign platform.

Cons

Haven't found yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gregor Ojstersek

Keep on good work!

2019-09-04

Marketing, promotion, customer service.

Pros

Easy to use, lots of templates, customer service, personal marketing, email personalization, integration with other tools...

Cons

But will report if I notice alongside using your product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Calimquim

Overall, Moosend helps us to generate more revenue with its very flexible features.

2016-01-07

Cons: Response time is a bit slow especially when choosing the filters/segments for each mailing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Moosend


Thank you very much for your review Kevin. We are working to further optimize the segments issue.

Feel free to ping us with any further update requests you might have.

Read more
Dimitris Kliafas

Go on,Moosend it :)

2016-01-15

I really enjoyed the news about the latest report addition, which enables users to export some cool campaign statistics to evaluate & share.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Moosend


Thank you very much for your review Dimitris. It is a pleasure doing business with you.

Read more
Anonymous
(Marketing and Advertising company, myself only employees)

Quality email marketing product with a great support!

2019-12-13

Makes email marketing easy and no more need for a MailChimp

Pros

Gets a lot of the newsletter making and eCommerce features done easily The support team have been great, [SENSITIVE CONTENT HIDDEN] and the others are super helpful

Cons

The UI could use some work but it is usable.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lewis Chaffey

Easy to use email marketing software

2018-10-02

Moosend helps us manage our email list and create engaging email templates all in one package.

Pros

Makes designing engaging email templates easy.

Cons

Looking forward to new reporting capabilities being rolled out in the future, it could use a few extra reporting metrics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Abigail Nwaocha

Cheap and Easy email marketing software with Automation

2016-12-13

I expected to be able to create a signup form with a link [Such as Mailchimps's eepurl.com/xxxx] I could share on social media to get people to join the list and trigger the workflow.

Pros

Eight Workflow options Cheap with an amazing free plan.

Cons

While I'm glad that a subscription form can be added to a campaign, I'd like to be able to create a subscription form with a shareable link I can use to get people to join a list without having to embed it somewhere.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristian Pesti

Full fledged email marketing solution

2019-10-17

Pros

-Beautiful, easy to make newsletters with template options -Good deliverability -Doesn't cost a fortune

Cons

-The UI is good, but not perfect -Few more integrations needed and BOOM!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe Brown

Great product

2019-07-05

We’ve been much more productive while our email campaigns are working for us in the background.

Pros

There’s so many features, integrations, and automations... which make this tool so great.

Cons

None so far. We’ve been using it more and more

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vangelis Ladas

Does everything you'd expect (and more)

2016-01-25

High deliverability for the email campaigns Excellent customer service by phone live chat and email

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Moosend


Thank you very much for your review Vangelis

Read more
Chris Routen

Moosend Review

2020-01-23

[SENSITIVE CONTENT HIDDEN] (not sure last name) was extremely helpful in walking me through issues using the chat feature on the site.

Pros

I signed up to try out the email drip campaign, and it seems like this will be really helpful for me

Cons

there was some initial difficulty verifying my website and email address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Igor Naumoski

Very satisfied with the whole experience and they are constantly surprising me positively

2017-08-10

Using it regularly for my campaigns

Pros

It's very easy to use, offers all I need and is not expensive

Cons

I didn't have any bigger problems with Moosend and all my minor issues were solved after a minute of chatting with the dedicated support team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Schwarzer

Awesome help desk team!

2020-11-02

The team at moosend has been sensational in helping to work out any challenges I have had with using moosend email campaigns. It's always a pleasurable experience solving problems with these guys, simply awesome :).

Pros

Easy to use, lots of features available at basic membership.

Cons

Transitions of campaign steps are a little slow i.e. going from one step to the next!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more