mTalkz Features

mTalkz

Bulk SMS and automated email marketing communications

4.93/5 (14 reviews)

mTalkz Feature Summary

  • 2-Way Messaging
  • Automated Responses
  • Customer Surveys
  • Email Campaign Management
  • Mass Texting
  • Message Personalization
  • Mobile Keywords
  • Polls/Voting
  • Scheduled Messaging
  • Shortcodes
  • WYSIWYG Email Editor

Competitor Feature Comparison

A/B Testing
API
Activity Dashboard
Analytics
Campaign Management
Click Tracking
Contact Database
Contact Management
Content Management
Customer Database
Customer Profiling
Customer Segmentation
Customizable Caller ID
Email Distribution
Email Marketing Management
Email Tracking
Event Triggered Actions
Mailing List Management
Multi-Channel Communication
Multi-Language
Multimedia Support
Real Time Analytics
Real Time Reporting
Reporting & Statistics
SMS Marketing Managment
Template Management
Text Editing
Text to Speech
Third Party Integration
Learn moreCompare App
A/B Testing
API
Activity Dashboard
Analytics
Campaign Management
Click Tracking
Contact Database
Contact Management
Content Management
Customer Database
Customer Profiling
Customer Segmentation
Customizable Caller ID
Email Distribution
Email Marketing Management
Email Tracking
Event Triggered Actions
Mailing List Management
Multi-Channel Communication
Multi-Language
Multimedia Support
Real Time Analytics
Real Time Reporting
Reporting & Statistics
SMS Marketing Managment
Template Management
Text Editing
Text to Speech
Third Party Integration
Visit WebsiteCompare App
A/B Testing
API
Activity Dashboard
Analytics
Campaign Management
Click Tracking
Contact Database
Contact Management
Content Management
Customer Database
Customer Profiling
Customer Segmentation
Customizable Caller ID
Email Distribution
Email Marketing Management
Email Tracking
Event Triggered Actions
Mailing List Management
Multi-Channel Communication
Multi-Language
Multimedia Support
Real Time Analytics
Real Time Reporting
Reporting & Statistics
SMS Marketing Managment
Template Management
Text Editing
Text to Speech
Third Party Integration
Visit WebsiteCompare App

mTalkz Feature Reviews

14 reviewers had the following to say about mTalkz's features:

Rakesh R

Wonderful experience working with mTalkz

2020-01-31

It was really great experience working with Mtalkz team and team is very dedicated handling customer service and quick response .

Pros

Software was very easy to use and available with real time accurate reports too..rate was also competitive.

Cons

Our experience was good as we used it for marketing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Vinay Pagaria

Good Service

2020-01-31

Has been good overall experience. There XML based api's have been of good use to us.

Pros

The api Integrations as well as manual interface facilitates different use cases that we come across.

Cons

Once the system simply stopped working without any notification at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ankush Mehra

Ease Of Using

2020-04-25

Easy to use & Integrate. Attractive price and scheduling of messages.

Pros

Quick Plug & Play. API & Customer Support is excellent.

Cons

Nothing as of now -- it is a good integrated software with all the features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamaldeep Singh Bhatia

mTalkz review_Seshat Tech

2020-04-25

We use mtalkz to authenticate users registering on our platform through phone as well as to do promotional campaigns. So far, we have not seen any failures for the last four years that we have been using it.

Pros

1. Reliability, almost zero failure 2. Responsive and prompt support

Cons

Nothing that I did not like. Everything works smoothly and whenever needed, the support is very prompt

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sushobhan Dutta

mTalkz Review

2020-04-28

Pros

It's very east to use and integration to the existing business processes were very smooth. Has an API for every application

Cons

none that I have come across as of now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kahni Kashiparekh

Amazing Software!

2020-04-28

Pros

The product is very easy to use and the convenience is stellar.

Cons

A little difficulty integrating with services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Manish Agarwal

Best Service Provider for B2B SMS

2020-01-31

As per my experience, we needed a feature that is normally not available.

Pros

Also, the dashboards are quite informative

Cons

Dashboards can add some more features and further enhance user experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from mTalkz Mobility Services


Thanks Manish- We look forward to work with you for a long time

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Manish Roushan

Awesome customer support and product delivery

2020-01-31

Pros

Client engagement is the need of the hour for modern business and mTalkz stand by the commitment.

Cons

But if they could build a dedicated mobile app this will add an advanced feather in the cap

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rishi Dua

Reach out to your customers with ease

2020-01-31

We have used their SMS gateway successfully.

Pros

Easy integration with our current software systems.

Cons

Scope to improve their customer service further incase of any issue with the production system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from mTalkz Mobility Services


Rishi thanks for the review we look forward to your success.

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Paritosh Verma

Best services

2020-03-17

It is great for our business

Pros

Dashboard and detailing has worked great for us.

Cons

Nothing bad here. Since we got what we required

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from mTalkz Mobility Services


Thanks Paritosh, we look forward to work with you for a long time

Read more
Kapil Dev

Great Product

2020-01-31

Pros

We were up with Mtalkz within few hours...we use it for automated transnational messages. there have been no point of dissatisfaction ever since we are with them.

Cons

User experience of Admin portal, to view dashboard or send some promotional messages

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shubham Agrawal

Excellent

2020-04-24

Pros

It's simple to use and the team sets it up rather quickly

Cons

Probably the UI can be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Pankak Kumar

Mtalkz - CS review

2020-01-31

Pros

Convenient, easy to setup and install, most responsive client service.

Cons

Pricing should be reviewed. Time to time connect with clients for product review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from mTalkz Mobility Services


Thanks, Pankaj. We look forward to making your customers more successful in their marketing initiatives.

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Anish Rakheja

Excdllent Service

2020-04-25

Pros

Very easy to use and highly scalable and reliable

Cons

Nothing worth mentioning as all the features were are excellent

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more