Muster vs New/Mode Comparison

Overview

Muster is a cloud-based advocacy platform designed to help trade associations, nonprofits and government firms track and...

New/Mode is a web-based advocacy software designed to help grassroots campaigners and advocacy organizations communicate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$149.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(21)

5

4

3

2

1

17

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is a very affordable alternative to other similar resources in the marketplace and the customer service is outstanding.
I love that Muster is so affordable. It makes advocacy software accessible to smaller organizations.
Great experience and happy to have this tool for our members.

Pros

Cons

This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.
Inability to easily replicate archived campaigns (repurposing content older than a year).
Lack of some customization options for messages (e.g., direct HTML editing).

Cons

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features27
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Templates
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Tracking
  • Engagement Analytics
  • Event Logs
  • Event Triggered Actions
  • Fax Management
  • Forms Management
  • Geotargeting
  • Knowledge Base Management
  • Mailing List Management
  • Multi-Language
  • PDF Conversion
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • ROI Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Revenue Management
  • SMS Integration
  • Social Advertising
  • Social Media Integration
  • Summary Reports
  • Tagging
  • Template Management
  • Third Party Integration
  • Website Integration
  • Widgets
  • Total features33
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Templates
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Notifications
  • Email Tracking
  • Engagement Analytics
  • Event Logs
  • Event Triggered Actions
  • Fax Management
  • Forms Management
  • Geotargeting
  • Knowledge Base Management
  • Mailing List Management
  • Multi-Language
  • PDF Conversion
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • ROI Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Revenue Management
  • SMS Integration
  • Social Advertising
  • Social Media Integration
  • Summary Reports
  • Tagging
  • Template Management
  • Third Party Integration
  • Website Integration
  • Widgets

Integrations

  • Total integrations1
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations11
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Muster vs. New/Mode

See how Muster and New/Mode stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.