Muster Pricing Plan & Cost Guide

Muster

Advocacy platform for nonprofits & trade associations

4.81/5 (21 reviews)

Muster Pricing

Contact Muster for pricing details.

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Muster Pricing Reviews

Pros
  • It is a very affordable alternative to other similar resources in the marketplace and the customer service is outstanding.Brian C.Read the full review
  • I love that Muster is so affordable. It makes advocacy software accessible to smaller organizations.Verified ReviewerRead the full review
  • Great experience and happy to have this tool for our members.Jo M.Read the full review
Cons
  • This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.Kadi P.Read the full review
  • Inability to easily replicate archived campaigns (repurposing content older than a year).Brian C.Read the full review
  • Lack of some customization options for messages (e.g., direct HTML editing).Andrew K.Read the full review
100%
recommended this to a friend or a colleague

6 reviewers had the following to say about Muster's pricing:

Brian Clark

Great tool for association advocacy communication

Used monthly for 2+ years
Reviewed 2017-04-04
Review Source: Capterra

As an association executive director, I've been using Muster a little over two years with great success. It is a very affordable alternative to other similar resources in the marketplace and the customer service is outstanding. I recommend any association that needs advocacy communications, especially on a budget (an who isn't?) give them a try.

Pros
Price and ease of use

Cons
Inability to easily replicate archived campaigns (repurposing content older than a year)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lisa Guthrie

Muster Makes our online Advocacy Possible

Used monthly for 2+ years
Reviewed 2017-04-04
Review Source: Capterra

Our organization has worked with Muster since its startup and they continue to adapt to customer needs. I have worked with other e-advocacy firms and nobody compares to Muster's attentive customer service! They would probably answer my call for help at 2 a.m.! They are reasonably priced and easy to use. I like that they provide for contact with local elected officials as well as federal and state because they are so grassroots oriented.

Pros
-easy to use; reasonably priced; outstanding customer service; local contacts

Cons
Almost anything I have recommended to improve the product has been implemented. Muster appreciates the advice of the practitioners!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Elaine A. Ellis

Happy we made the switch to Muster

Used occasionally for 1-2 years
Reviewed 2018-07-31
Review Source: Capterra

We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.

Pros
We like how easy it is to use and that the price includes everything -- each feature is not a la carte.

Cons
When we first subscribed there were some kinks to be worked out particularly around loading lists, but those have been addressed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Atul Bali

Powerful and economical

Used daily for less than 6 months
Reviewed 2020-05-29
Review Source: Capterra

Pros
User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign.

Cons
Data organization can be tricky. Large numbers of contacts can slow down the interface.

Response from Muster


Hi Atul,

The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother.

Best,
Corey @ Muster

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Muster: Best Bang for Your Buck

Used weekly for 1-2 years
Reviewed 2019-04-03
Review Source: Capterra

Pros
I love that Muster is so affordable! It makes advocacy software accessible to smaller organizations.

Cons
In 2019, the committees list in Muster broke and hasn't been fixed the last time I checked. This used to be a huge time saver for me, so I hope it resolves soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brandon Corbett, MPA

Enables Advocacy Engagement with Members at a Reasonable Rate

Used occasionally for 6-12 months
Reviewed 2019-04-17
Review Source: Capterra

A positive experience. It's less expensive than some of the other options out there and it gave us what we needed to increase advocacy engagement with our members.

Pros
It gives us the ability to engage with our members making it easy for them to contact state representatives and officials about issues important to our industry. The interface was simple and not too complicated as well.

Cons
It has limits. There's a need to recreate the campaign when you want to resend. In some cases, there's also an issue with proper district borders as it pulls from map coordinates and they can sometimes be slightly off. For example, I'm right on the border with another district so it didn't display my own district properly. This isn't a common problem but it does happen sometimes and they're working on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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