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Nexternal vs ReferralCandy Comparison

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Overview

The TrueCommerce Nexternal eCommerce Platform allows merchants of all sizes to extend their brand identity throughout the...

Customer referrals are the key to viral marketing and a thriving business. ReferralCandy automatically tracks referrals and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

300

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

12

7

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

133

56

12

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Very easy to use for a non-computer person. Very good help from our reps and help desk.

MS

MIKE S.

I love the features that show us the statistics about sales and conversion. The reporting tools are great.

JD

Jamie D.

I love the ease of implementation and daily use. We use the comments and activities on a regular basis which makes it easy for anyone to assist the customer.

VS

Vicki S.

Pros

This is the best tool yet to increase customer purchases. I love how it integrates with my website and the fact you can customize it.

JR

Jessica R.

Great product, does the job well! and amazing support. We are excited to launch our site and to see if our referral program would bring in revenue.

WB

Winny B.

The customer account portal allows users to manage their referrals and see their rewards, which is nice. RC's customer service is always responsive and honest.

MW

Maxine W.

Cons

We could go on and on about how awful our experience with Nexternal has been.

WF

William F.

We have to manually adjust it down. I think we were probably missing extra sales because of that.

TG

Terry G.

Its a little confusing setting up shipping rates.

JW

Jessica W.

Cons

That it is not integrated with ECWID. I had a problem with the system to recognize INVOICES that were coming in.

AR

Anonymous Reviewer

Internally testing the functionality of a new referral program is a pain.

MP

Mirna P.

It was confusing if it would work without my clients needing to use a payment.

EV

Elizabeth V.

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features20
  • API
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Contact Management
  • Data Security
  • Email Marketing
  • For B2B
  • Inventory Management
  • Kitting
  • Lead Engagement
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Currency
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Referral Tracking
  • Reviews Management
  • Rewards Management
  • SEO Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Wine Club Management
  • Total features6
  • API
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Contact Management
  • Data Security
  • Email Marketing
  • For B2B
  • Inventory Management
  • Kitting
  • Lead Engagement
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Currency
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Referral Tracking
  • Reviews Management
  • Rewards Management
  • SEO Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Wine Club Management

Integrations

  • Total integrations9
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier