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NiceJob vs Retently Comparison

Overview

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve!...

Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$75.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(88)

5

4

3

2

1

79

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5.0

(23)

5

4

3

2

1

22

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy. Customer Service is top notch.
Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us.

Pros

I felt good about how my customers thought of my business, but it was wonderful to see it in print.
Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.

Cons

Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.
The dashboard is a little confusing but I really don’t spend much time in there.
During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.

Cons

There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.
The only complaint I have is that they asked for a review on cap terra's website. I had to switch browsers 4x in order to leave this review.
They are immediately shown the popup but they've hardly used the site so it annoys them.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features28
  • API
  • Automatic Notifications
  • CRM Integration
  • Call Tracking
  • Campaign Management
  • Campaign Planning
  • Chat
  • Collaboration Tools
  • Commenting
  • Content Filter
  • Conversion Rate Optimization
  • Corrective Actions
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Lead Generation
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Online Booking Integration
  • ROI Analytics
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • SEO Management
  • SMS Marketing Managment
  • Social Network Marketing
  • Surveys & Feedback
  • Third Party Integration
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Total features27
  • API
  • Automatic Notifications
  • CRM Integration
  • Call Tracking
  • Campaign Management
  • Campaign Planning
  • Chat
  • Collaboration Tools
  • Commenting
  • Content Filter
  • Conversion Rate Optimization
  • Corrective Actions
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Lead Generation
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Online Booking Integration
  • ROI Analytics
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • SEO Management
  • SMS Marketing Managment
  • Social Network Marketing
  • Surveys & Feedback
  • Third Party Integration
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics

Integrations

  • Total integrations9
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations173
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NiceJob vs. Retently

See how NiceJob and Retently stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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