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NiceJob vs SOCi Comparison

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Good recommendations?

NiceJob logo

NiceJob

98pts

Overview

Category Leaders

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve!...

We empower multi-location marketers with a powerful platform to reach and engage their local customers, across 100s or 1000s...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

75

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

193

5

4

3

2

1

175

16

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

249

5

4

3

2

1

150

72

20

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.
The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO.

Pros

I am very happy with what SOCI does to help my team save time on our marketing outreach.
It's nice being able to have all of your posts scheduled in advance and ready to go. Easy to use at a great price.
It's been very user friendly. We use their software across our entire company and it's nice that they provide weekly trainings, and a dashboard that is easily accessible for all team members.

Cons

The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser. Also the conversion website lead page is very limited.
Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.

Cons

Horrible, and disruptive in my schedule. Who has time to waste waiting on your rude and dismissive salespeople.
That is just too many obstacles when you just have to adjust something for all properties.
For example receiving and responding to messages on facebook via SOCi is a tad complicated or they tend to lag in response which hurts response times.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features120
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Behavioral Analytics
  • Benchmarking
  • Blogs
  • Brand Guidelines
  • Brand Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Categorization/Grouping
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Complaint Management
  • Complaint Monitoring
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Marketing and Advertising
  • GDPR Compliance
  • Geo Rankings
  • Health Score
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Interaction Tracking
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Listing Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Media Library
  • Mobile Alerts
  • Moderation
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Negative Feedback Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Predictive Analytics
  • Publish Scheduling
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Display
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviews Management
  • Rewards Management
  • Role-Based Permissions
  • SEO Audit
  • SEO Management
  • SMS Marketing
  • SMS Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Tone Selection
  • Trend Analysis
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • Total features107
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Behavioral Analytics
  • Benchmarking
  • Blogs
  • Brand Guidelines
  • Brand Tracking
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Categorization/Grouping
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Complaint Management
  • Complaint Monitoring
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Marketing and Advertising
  • GDPR Compliance
  • Geo Rankings
  • Health Score
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Interaction Tracking
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Listing Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Media Library
  • Mobile Alerts
  • Moderation
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Negative Feedback Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Predictive Analytics
  • Publish Scheduling
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Display
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviews Management
  • Rewards Management
  • Role-Based Permissions
  • SEO Audit
  • SEO Management
  • SMS Marketing
  • SMS Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Tone Selection
  • Trend Analysis
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • Widgets
  • Workflow Management

Integrations

  • Total integrations26
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations15
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier