North Plains are our provider for our BAL platform used throughout our business. We have recently been working on an upgrade and North Plains have provided great thought during the process.
Things started off rocky but we are getting to a great place. I am looking forward to staying a partner with Northplains and know we working on the issues we have had.
I came into my position without ever having used a DAM before. It took a few months for me to get the hang of the system but now I feel pretty confident I know how to. The biggest issues I have are user-friendly experiences and the slowness of getting updates. Half of my job has been assisting people in using the DAM. It's a love-hate relationship but I know there is so much more potential with the system that we aren't using yet.
Once you get the hang of it, it is an amazing tool to store information and pass off to others.
It seems to break down a lot and there are server issues with it.
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Northplains DAM
I'm super excited to see what else we can do with it.
North Plains Telescope is a very robust platform that enables us to securely store our assets from initial creation, selection, editing, and delivery. Very easy to use and a great way to explore and find old content that had previously remained forgotten.
PROS: - fast roll-out thanks to robust solution, allowing Customer adjustments (taxonomy, theming, etc.) - team and solution has good track records with global companies, so we think the same way and don't need to explain to them what our challenges are - all key functionalities are available out-of-the box, including some Advanced ones CONS: - interface for end-users is good and allows some customization/adaptation (theming), but still not the most modern or beautiful in the market. As the main users are marketers, they are in contact with agencies that can provide systems with better look & feel, even if much less robust / scalable / secure.
North Plains Xinet Hybrid DAM system (Fileserver and DAM): ¿ Fileserver: Supports Creative teams by storing the files where they work on every day. Xinet¿s own AFP stack (for Apple client connections) and plugin for Samba (Windows client connections) allows for the creative departments to work directly on the fileserver. No need to store files on any other fileserver or local client workstations. ¿ DAM System: File shares are setup to be available from the web and Pilot interface, metadata fields can be easily setup and assigned to the users and groups. Collaboration tools and Adobe Application integration included. Secure access through Portal (Proxy server) and customizable user interface.