OneSignal Features

OneSignal

Mobile and web push notifications for customer engagement

4.59/5 (39 reviews)

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Engagement Tracking
Expiry Notifications
Geotargeting
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Mobile Access
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Multi-Channel Communication
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Notification Scheduling
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Push Notifications
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AB Testing
API
Activity Dashboard
Alerts/Notifications
Audience Targeting
Auto-Responders
Automated Scheduling
Campaign Segmentation
Canned Responses
Chat/Messaging
Communication Management
Contact Management
Contextual Targeting
Customer Segmentation
Customizable Fields
Dashboard
Device Targeting
Drag & Drop
Email Management
Engagement Tracking
Expiry Notifications
Geotargeting
Labeling
Mass Texting
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Notification Scheduling
Performance Metrics
Push Notifications
Queue Management
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
SMS Marketing Managment
SMS Messaging
Scheduled Messaging
Search/Filter
Tagging
Third Party Integrations
Visual Notifications
Web Notifications
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Activity Dashboard
Alerts/Notifications
Audience Targeting
Auto-Responders
Automated Scheduling
Campaign Segmentation
Canned Responses
Chat/Messaging
Communication Management
Contact Management
Contextual Targeting
Customer Segmentation
Customizable Fields
Dashboard
Device Targeting
Drag & Drop
Email Management
Engagement Tracking
Expiry Notifications
Geotargeting
Labeling
Mass Texting
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Notification Scheduling
Performance Metrics
Push Notifications
Queue Management
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
SMS Marketing Managment
SMS Messaging
Scheduled Messaging
Search/Filter
Tagging
Third Party Integrations
Visual Notifications
Web Notifications
Website Visitor Tracking
Workflow Management
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OneSignal Feature Reviews

25 reviewers had the following to say about OneSignal's features:

Mike H.

Push notifications with ease

2018-07-17

Pros

Their dashboard UI is great too and can help you debug messages being delivered or failing.

Cons

OneSignal 503s quite often sometimes push notifications fail, although these issues have happened less and less over time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Osama K.

Easy to use messaging system for Mobil App

2020-10-13

Customer support is fast. Web interface is a breeze.

Pros

It has a lot of reporting and statistics on the push notifications.

Cons

Firebase is relatively easy to get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jordi t.

Great push notification service

2019-12-23

If you rule a small-medium site and want to get your users more engaged, this tool is for you. Its possible to start with free tier so you can test the pros/cons of using it and see if it's worth

Pros

Great tool for marketing departments and to generate important amounts of traffic - Simple and effective GUI - Can schedule and plan notifications easily - Allows segmentation - Wordpress and other platforms integration

Cons

- Once you want to deliver to multiple sites/devices (web mobile) you have to schedule different notifications - Free means giving data to advertisers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from OneSignal


Thank you Jordi for the nice review. The OneSignal team appreciates the review. Please note that OneSignal does NOT share any data with advertisers or sell data to anybody. The free product is free.

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samuel o.

Quick solutions for push notifications

2021-05-05

You can measure the success of a web project goal or objectives through the app delivery reports. It makes it easy to see how well or how poor they are working.

Pros

You get detailed report of message delivery in real time.

Cons

I find the Wordpress plugin to be easiest to install but not without some hickups along the way. I wish they could extend support for other well-known site bulders. It's not fun for non tech savy enthusiants.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Eva K.

Multi- Platform Marketing Tool

2021-08-10

Pros

These push-up notifications are delivered in a moment and give us metrics on the delivered and failed notifications.

Cons

There is a limitation to 3rd party service providers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ale R.

best push notification

2018-04-05

We use on our magazine to brodcast new content and promotion to our readers.

Pros

We use in our magazine, we send more than 100.000 notification daily

Cons

Not really. Is very good. Maybe the install is kind tricky is you dont have any experience with code or install. But overall is one of the best service i use. I dont have any complain or issue. Work perfect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Media Production company, 501-1000 employees)

If you are looking solution fo push notifications you are on right spot

2021-04-07

I think it was great product for us and overall experience 8/10

Pros

We were looking for a solution to implement push notifications for desktop, mobile and other platforms.

Cons

I think the UI/UX can be much better, Design looks old and not modern apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannes J.

Great to get started but expensive if you want to use all features

2020-09-14

Push integration for small-medium projects are easily done and quickly integrated.

Pros

It's really easy to set up push notifications for small projects with limited requirements.

Cons

Recently they reduced features and push you to move to the paid plan (e.g. limited amount of segments, GDPR compliance only for paid users). This had a huge impact and pricing for apps with lots of active users get's expensive quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Vera R.

Great and FREE tool for push notifications

2018-04-04

Pros

After the great redesign of OneSignal, it has become even better: easy localizations of the push, A/B tests and templates work great.

Cons

I wish there were more statistics on the sent push: e.g. in what countries it was opened, how much time since delivery has passed, etc.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Juanito O.

I use it for my website push notifications

2021-08-20

Pros

I use it to integrate push notifications on my website, I love that I can configure it for desktop notifications and also for mobile devices.

Cons

I can't find something I really don't like about OneSignal, it is the # 1 Push Notification Platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Iyanu V.

Cross Platform Push Support

2019-04-09

Pros

Real-time update of Subscribed and Unsubscribed users to push notifications service.

Cons

In a rare situation of migrating to a new domain name or App, you cannot carry the subscribers along which makes them useless.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Trabelsi H.

one of the best push notifications service

2019-10-22

in the company we use react native for mobile development and one of the major requirement was that the client don't like to open the app to check for updates. so we decided to use one signal to send notification to users.

Pros

one signal is very very simple to use and implement into your application. it have a very complete documentation that cover almost all the SDK that you may used in your app. setting up the service takes 15-20 minutes max.

Cons

if you use the free version chances that they are using/selling your data. from technical perspective i faced a couple of issues with web notifications sometimes the notification is not pushed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
James G.

Easy to use, easy to implement

2018-05-10

Web browser notifications.

Pros

I have also used their API and it very clean and well documented.

Cons

I tried implementing his on a custom site with their provided code and it never worked correctly. I think their custom code probably needs a little work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Canon M.

Simple Push Notification Integration

2018-09-24

Pros

Easy to implement Works with computers and Android devices Highly customizable

Cons

Difficult to apply users to a test group

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Enrico D.

a very good to to send notification to different device

2018-05-10

Pros

easy to configure .The notifies are sent really fast Include the library and configure on android and ios is very simple.

Cons

I've have some concern about how the data used by my instance are used by the company. The template miss the possibility to inject value, this can be a big problem to use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Harish K.

OneSignal is simple and feature-rich push notification service

2020-01-31

Pros

Schedule notifications 3. Free to use 4.

Cons

I never faced any issues as per my usage but I want it to have a welcome notification for new subscribers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob W.

Great Push Notification Software

2019-02-19

Pros

OneSignal is great for sending push notifications - even the setup is so simple that I was able to implement and add platforms such as IOS and i have no coding skills- we have used it to implement lucrative advertising offers and flag readers of important articles and alerts

Cons

I do not have cons right now for OneSignal - i wish there were way to be able to put link on website and have people subscribe directly but most PUSH platforms do not offer this extra feature to my knowledge

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
MOHD T.

Best Push Notification Tool

2020-07-08

My overall experience with OneSignal Push Notification is very good.

Pros

One Signal is best push notification tool in my eye.

Cons

The only thing i did't like of OneSignal is pricing. Obviously it is free upto 30K users but if you have 200k users then you have to pay $500 per month and it is quiet high.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 1-10 employees)

A Reliable Push Notification Solution

2019-12-16

OneSignal is the best free push notification solution available.

Pros

We use OneSignal push notifications to alerts to our readers about breaking stories.

Cons

We have not run into any issues with OneSignal so far. The free option allows up to 30,000 web subscribers, so we’ll have to consider whether we can afford OneSignal’s paid plans after we reach that number.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chamupathi Gigara H.

Best platform to connect with your customers.

2020-10-10

Overall expierience is great. I'm happy with the platform.

Pros

The price is the main thing I consider when selecting this. This offers 30k free subscribers that more than enough for a startup website.

Cons

Currently we can filter subscribers by only a single tag value.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Entertainment company, 51-200 employees)

So easy, great for newbies

2018-08-22

Pros

Great for people who do not want comprehensive setups to send push notifications. Took all of 5 minutes to get everything integrated and up and running.

Cons

Might not be best for huge corporations who needs lots of data though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Philanthropy company, 1-10 employees)

The Best Push Notification Service Around!

2019-02-15

Love it!

Pros

I absolutely love this software! I use it daily and am happy to pay for then upgrade because it helps me to reach, retain, and reconnect with my site visitors without me giving it much thought. Truly set and forget.

Cons

If you can. Integrate with just a few more email providers it would be awesome!

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shereen S.

Great push alert system for news organizations

2019-12-05

We use OneSignal to reliably push notifications to thousands of our newspaper readers about breaking news, weather events and emergencies.

Pros

Works well to push notifications about breaking news and other important stories to readers of our online newspaper.

Cons

It is difficult for users to figure out how to opt out of notifications if they change their minds later, which has led to some problems.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Beneficial for publishers

2018-04-30

Sending free push notifications to my users.

Pros

Using this plugin for a while. The plugin is very useful to send push notications to our visitors about latest posts. The most beautiful thing about this is it is free.

Cons

It send one push notification on chrome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin R.

A free push notification software?! Sign me up!

2018-01-11

A push notification service for free!

Pros

At the price (free) this software simply cannot be beat. We were using a much more expensive software for over a year until we finally came across One Signal, which has all the same capabilities for free!

Cons

The implementation of any push notification software can be a bit technical to non-developers, but that's the nature of the beast, and certainly not the fault of One Signal, who has made the process as simple as it can possibly be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more