Oracle Social Cloud Pricing, Features, Reviews & Comparison of Alternatives

Oracle Social Cloud Reviews

Oracle Social Cloud

Social media management software

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This Application No Longer Exists

Oracle Social Cloud is no longer available for purchase. Archived information about Oracle Social Cloud is available below.

Alternatives to Oracle Social Cloud

Oracle Social Cloud Screenshots (7)

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Specifications

Intended Users
Large Enterprises, Mid Size Business
Devices Supported
Android, iPhone, iPad, Windows, Windows Phone
Supported Countries
United States, Canada
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Categories
Social Networking Software
Web Conferencing Software
Brand Management Software
Campaign Management Software
Communication Software

Oracle Social Cloud Pricing

Contact Oracle for pricing info on their range of products

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Key Features of Oracle Social Cloud

  • Full content, real-time auto complete and context filtering
  • Extract customer conversation themes
  • Live activity stream for team actions
  • Identifies customer intentions and interests
  • Dun & Bradstreet Business Information
  • Real-time dashboard analytics
  • Client relationship linkages and competitive analysis
  • Prioritize actions and route tasks
  • Customer Data Management
  • Social enterprise networking and collaboration tools
  • Several Oracle integrations and other business integrations
  • Single-platform to manage Twitter, Facebook, Google+ & more
  • Oracle Social Relationship Management
  • Customizable, branded posts and messages
  • Oracle Social Marketing Cloud Service
  • Measure cross-channel marketing campaigns
  • Oracle Social Network
  • Incorporate games, charitable giving, coupons, deals & more
  • Oracle Social Engagement & Monitoring Cloud Service
  • Real-time chat, web and application conference sharing

Benefits

- Integrated with Oracle's marketing automation, service automation, sales automation, and commerce systems

- Ensure engagement is more efficient by routing responses to the right person or team. Prioritize actions by topic, intention, interest and sentiment.

- Deliver games, charitable giving, coupons, sweepstakes and other social-exclusive deals as part of your social brand experience.

- Receive snapshots of unread activity streams to ensure you are always reactive to customer needs.

- Use real-time metrics to tune your message, posts and content to match both your brand experience and that of your fans.

- Track team performance and monitor what is being posted and by whom.

- Measure and align cross-channel marketing campaigns to ensure consistency.

- Semantic analysis is used to reduce noise and extract themes from your customers' conversations.

- Get Gold-standard business information from Dun & Bradstreet to define customer data and identify relationship links.

- Integrates with your other business applications, internal and external groups can collaborate on all documentation and media in real-time and remain updated on issues live activity streams.