OutboundEngine Features

OutboundEngine

Cloud based email, social media and content marketing tool

4.27/5 (15 reviews)

OutboundEngine Feature Summary

  • Alerts
  • Analytics
  • Dashboard
  • Email Templates
  • Email marketing
  • Facebook, Twitter and LinkedIn posting
  • Fully automated delivery
  • Generate leads through referral programs
  • Import email contacts
  • Integrates with other social media platforms
  • Multi-channel marketing strategy
  • Professional content design
  • Referral notification
  • Run reports
  • Scheduled email newsletters
  • Social media content creation
  • Strategically planned marketing calendar
  • Workflow management

Competitor Feature Comparison

Activity Dashboard
Alerts / Escalation
Automated Scheduling
Behavior Tracking
Communications Calendar
Data Import/Export
Drip Marketing
Email Templates
Monitoring
Multi-Channel Marketing
Real Time Analytics
Real Time Monitoring
Referral Tracking
Social Media Integration
Social Media Metrics
Status Reporting
Third Party Integration
Web Analytics
Workflow Management
Learn moreCompare App
Activity Dashboard
Alerts / Escalation
Automated Scheduling
Behavior Tracking
Communications Calendar
Data Import/Export
Drip Marketing
Email Templates
Monitoring
Multi-Channel Marketing
Real Time Analytics
Real Time Monitoring
Referral Tracking
Social Media Integration
Social Media Metrics
Status Reporting
Third Party Integration
Web Analytics
Workflow Management
Learn moreCompare App
Activity Dashboard
Alerts / Escalation
Automated Scheduling
Behavior Tracking
Communications Calendar
Data Import/Export
Drip Marketing
Email Templates
Monitoring
Multi-Channel Marketing
Real Time Analytics
Real Time Monitoring
Referral Tracking
Social Media Integration
Social Media Metrics
Status Reporting
Third Party Integration
Web Analytics
Workflow Management
Learn moreCompare App

Mobile apps

iOS App


479 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

OutboundEngine Feature Reviews

14 reviewers had the following to say about OutboundEngine's features:

Ben Williams

Professional, customizable content

2020-07-08

It's being used in our marketing department to lighten the load of the marketing team and make sure we stay in touch with our clients even when things are tight and we don't have a lot of time. The content is relevant and customers seem to enjoy it.

Pros

I also like how the campaigns can be customized, that way we can make sure our content is what our clients want.

Cons

It's a little bit costly for what you're getting, but I think it's overall worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bill VanBrederode

People there are great. Used customer service several times with very high service every time.

2017-10-03

Content for my social media and a newsletter email for my clients.

Pros

They do both email newsletters and social media posting to the top major ones.

Cons

You cannot customize the content. It would be useful to have some more control of the details of the content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


Thank you so much for sharing your feedback! We are glad you were satisfied with our email marketing and social media services. We are a growing company and your feedback is extremely valuable so we can continually improve our services.
Best,
The OutboundEngine Team

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bobby c

great social media tool

2016-10-04

Great social media tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anna James

Helps me stay engaged with clients

2020-03-24

Pros

Great for keeping my social media feeds active and staying engaged with my database.

Cons

Nothing, I really have enjoyed everything about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


Thank you for leaving a positive review. We are thrilled that our product helps you to stay engaged with your clients and that you found our content to be the best out there! Here at OBE, we take pride in helping our customers achieve their goals with our high quality products and services. Thank you for being a valuable customer.
Best,
The OutboundEngine Team

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Anonymous
(Wholesale company, 11-50 employees)

Hassle-Free email service

2020-04-13

So far we've had a great experience with the platform. 10/10 would recommend for the promotional products industry.

Pros

Able to see client interactions. iOS App and reports

Cons

Reporting could improve but the basics are there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


We are glad that you had a great experience with the platform. We love helping our customers achieve their goals and provide them with the best customer experience possible. Thank you for your comment regarding reporting. We are truly interested in hearing constructive feedback and try to remain productive in implementing changes. Thank you again for your review!

Best,
The OutboundEngine Team

Read more
Melissa Williams

Quality and Innovative Newsletters

2020-02-25

Pros

Outboundengine provides quality and innovative newsletters; I don't have the time to generate quality content because my clients often take away my focus from marketing for my own company.

Cons

Price. Not cheap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


Thank you so much for sharing your positive experience with OutboundEngine! We strive to deliver the highest quality of service for the best price. We are glad you were satisfied with our customer service and newsletter quality. Please reach out if you need any assistance in the future.
Best,
The OutboundEngine Team

Read more
Sarah West

Superior Customer Service and Straightforward Program

2020-06-19

Pros

The program has saved me a ton of time with writing content; since I'm running my company alone (for the most part) I don't always have time to generate content, update social media, or reply to clients.

Cons

I honestly don't have anything negative to say about this company or software. It's been super helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


Thank you for leaving such a positive review about our service! We are thrilled that you found our customer service team and the program superior. Here at OBE, we take pride in saving our clients time and money by providing them with high-quality content for their marketing channels. Thank you for taking your time to highlight this on your review. Please let us know if you ever need assistance in the future.
Best regards,
The OutboundEngine Team

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Emily Young

Social media freelance consulting

2020-01-19

It helps me reach new and existing clients without having to hire more employees. This is very beneficial as an independent consultant and small business owner.

Pros

It has helped me automate my outreach and some of my social media tactics.

Cons

The price is high but that's the only negative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


Response:
Thanks for sharing! We're glad you enjoyed your experience with OutboundEngine. If you have any further feedback to share, please email us at feedback@outboundengine.com.

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Bruce Elliott

Stay Away...very expensive for simply sending out basic emails

2019-11-21

Terrible.

Pros

Rep did not even know how to import more than half of my database and told me I had to manually enter each address.

Cons

Secondly, the service is sophomoric at best and simply a blank template sent to YUOR database twice a month for hundreds of dollars a month that you apparently can’t cancel for 1 year. Third and finally, this is supposedly for real estate professionals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie Anderson

Streamlined Marketing Done for Me

2020-07-09

Pros

My clients enjoy the content and many have even reached out to me about it.

Cons

Not many cons to discuss! Ideally, the price would be lower.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelley Hipps

I have helped agents set up and use this program to help them keep up with Social Media posting.

2017-10-11

Pros

I like that once you set it up you don't really have to think about it much more after that and it automatically sends out content at specified times for you.

Cons

I really do not like that it sends the same content out for different customers, it doesn't let you customize the articles themselves to add you own flair to it either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle Fernandez

Good program for email blasts

2018-04-08

Helpful with my newsletter blasts

Pros

The feature to see how many people opened and/or clicked on my newsletters give me the ability to see what my clients are interested in.

Cons

The design capabilities seem limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


Hi Danielle,

Thanks so much for sharing your experience with OutboundEngine! While we do use a template to guide email newsletter creation, we have a few options in the application to allow you to customize them. Feel free to contact our customer success team from 8 am - 6 pm M-F CST at 888-988-5526 or support@outboundengine.com -- they'd love to help!

Thanks,
OutboundEngine
(888) 988-5526
support@outboundengine.com

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Heather Brummels

Great Program that creates our newsletters for us!

2016-05-05

Newsletters look professional and content is all relevant to our insurance business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Phoebe Smith

Greatly Improved Client Communication

2020-02-24

Pros

OBE was the only source I knew of that did this at the time, but it has saved me time and has been great to use.

Cons

The price is high but I think that it's worth the cost to automate a lot of my client communication.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OutboundEngine


Thank you for taking your time to leave a review for OutboundEngine! We strive to deliver the highest quality of service that saves our clients time and improves their results. We are glad you were satisfied with our services and products. Please reach out if you need any assistance in the future.
Best,
The OutboundEngine Team

Read more