Their work on our websites has made a significant different to our business. We’ve seen an increase in engagement with customers which has been great! We look forward to our ongoing relationship with Personyze to continue to build our company.
Pros
Customer service is excellent! Our questions are quickly answered and they are extremely helpful implementing new strategies for customer engagement on our e-commerce websites.
Cons
Their dashboard and some features took a little time to learn how to use. There was a bit of a learning curve for us when we got started.
Rating breakdown
Likelihood to recommend: 10/10
Pros
The control panel gives you many customizations. Easy to set up and great support. Our support rep [SENSITIVE CONTENT HIDDEN] is the reason we are still with Personyze. He has been great.
Cons
The size of javascript files can be a bit high. However, after some focus, you can get them at an acceptable level.
Rating breakdown
Likelihood to recommend: 10/10
Pros
It's probably a good tool for mass marketing for some.
Cons
This is very expensive tool and can't be recommended.
Rating breakdown
Likelihood to recommend: 4/10
I really love the system and the team at Personyze. I found it initially two years ago when my web designer recommended it. I have no hesitation in recommending this to clients as a cost-effective way to bring a customer-focussed approach to their marketing strategy
Pros
I love the versatility of this product: content personalisation, pop-ups, email and a whole host more.
The support from the Personyze team is superb - nothing is too much trouble and the willingness to help is simply awesome
I love how you can integrate it into Google Analytics and set up with Hubspot and other systems using a web hook is straight forward.
Cons
It would be great if there were "how to..." videos so that I can learn how to do things at my pace. This would also enable mentoring and training sessions for clients who have adopted the system to become more proficient.
The reporting could be improved to be able to develop better dashboards as well as being bale to share the information with sales people who are tasked with follow up.
Rating breakdown
Likelihood to recommend: 10/10
I have no problem recommending Personyze.
Pros
Things you can do with this software is limited with your creativity. It is very flexible but there is steep learning curve. This is generally the case with applications with lots of features. Support is always helpful and they are committed to improve the platform all the time.
Cons
Admin user interface can be slow. Hopefully it will be improved soon.
Rating breakdown
Likelihood to recommend: 10/10
FREE: for up to 1 account user
LITE: $225/month billed annually or $250/month billed monthly - for low traffic sites who need less managed service, page views, and customization.
POWER: $412/month billed annually or $450/month billed monthly - for businesses with a need for more campaigns and features.
ENTERPRISE - $900/month billed annually or $1000/month billed monthly - for large companies with high traffic and extensive requirements.
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