Phone2Action vs Muster Comparison

Overview

Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations...

Muster is a cloud-based advocacy platform designed to help trade associations, nonprofits and government firms track and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(36)

5

4

3

2

1

28

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

(21)

5

4

3

2

1

17

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is wonderful and their customer service is the best and most personal customer service I have EVER received for any product I work with.
You not only have a dedicated client success manager, but the chat feature connects you to other helpful staff that can assist you in real time.
The team is fantastic, especially with our events. Customer service is great as well whenever I have a last- second question.

Pros

It is a very affordable alternative to other similar resources in the marketplace and the customer service is outstanding.
I love that Muster is so affordable. It makes advocacy software accessible to smaller organizations.
Great experience and happy to have this tool for our members.

Cons

However, there's no option available for that. Also, there's no option in the "take action" box to to change the name of "cell phone" to just "phone.
Unfortunately our integration has had problems and it still doesn't have the features we want it to have.
The cons is the limited templates for petitions.

Cons

This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.
Inability to easily replicate archived campaigns (repurposing content older than a year).
Lack of some customization options for messages (e.g., direct HTML editing).
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features27
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Charting
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Engagement Analytics
  • Event Logs
  • Filtered Views
  • Forms Management
  • Geographic Maps
  • Geotargeting
  • History Tracking
  • Keyword Tracking
  • Lead Generation
  • Mailing List Management
  • Performance Metrics
  • ROI Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Revenue Management
  • SMS Integration
  • SMS Marketing Managment
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Tagging
  • URL Customization
  • Web Forms
  • Website Integration
  • Widgets
  • Total features27
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Charting
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Engagement Analytics
  • Event Logs
  • Filtered Views
  • Forms Management
  • Geographic Maps
  • Geotargeting
  • History Tracking
  • Keyword Tracking
  • Lead Generation
  • Mailing List Management
  • Performance Metrics
  • ROI Analytics
  • Real Time Analytics
  • Real Time Reporting
  • Real Time Updates
  • Revenue Management
  • SMS Integration
  • SMS Marketing Managment
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Tagging
  • URL Customization
  • Web Forms
  • Website Integration
  • Widgets

Integrations

  • Total integrations7
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations1
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Phone2Action vs. Muster

See how Phone2Action and Muster stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.