Pinpointe Features

Pinpointe

Advanced-feature email marketing for less

4.72/5 (53 reviews)

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Contact Database
Contact Management
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Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
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Data Import/Export
Drag & Drop
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Email Management
Email Marketing
Email Templates
Email Tracking
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AB Testing
API
Activity Tracking
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Click Tracking
Contact Database
Contact Management
Content Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Drip Campaigns
Dynamic Content
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
For Small Businesses
Image Library
Landing Pages/Web Forms
Lead Capture
Lead Management
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Mobile Access
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Real Time Analytics
Real Time Data
Reporting & Statistics
Reporting/Analytics
Segmentation
Social Marketing
Social Media Integration
Spam Blocker
Subscription Management
Template Management
Third Party Integrations
WYSIWYG Editor
Web Forms
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Activity Tracking
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Click Tracking
Contact Database
Contact Management
Content Management
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Drip Campaigns
Dynamic Content
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
For Small Businesses
Image Library
Landing Pages/Web Forms
Lead Capture
Lead Management
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Mobile Access
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Real Time Analytics
Real Time Data
Reporting & Statistics
Reporting/Analytics
Segmentation
Social Marketing
Social Media Integration
Spam Blocker
Subscription Management
Template Management
Third Party Integrations
WYSIWYG Editor
Web Forms
Workflow Management
Visit WebsiteCompare App

Pinpointe Feature Reviews

25 reviewers had the following to say about Pinpointe's features:

Wayne B.

Successful B2B email marketing

2011-12-02

If you create an email marketing campaign with Pinpointe you can import contacts from an Excel, Outlook or CSF file without problems.

Pros

The software offers great features like surveys, an email previewer, a spam checker, etc. I also like very much Pinpointe's email creator which helps you to prepare full HTML emails.

Cons

Social media integration and complaints report is missing.

Source: GetApp
Helpful?   Yes   No
Read more
Linda F.

Verified Reviewer

Excellent tool for email campaigns, tracking stats, tracking event registrations.

2017-10-06

Easy to track email campaigns stickiness.

Pros

logical UI / easy to use Great stats and reporting Support is helpful.

Cons

Need to utilize in more of daily marketing initiatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna P.

Verified Reviewer

Critical Component of Demand Generation & Nurturing Campaigns

2014-10-13

With Pinpointe we can choose, for each contact in our database, whom each email campaign appears to be coming from.

Pros

Easy to Use - intuitive system Accurate system; great reporting and analytics available Very good support Great value

Source: GetApp
Helpful?   Yes   No
Read more
Alex A.

Verified Reviewer

Easy to use. Fantastic for tracking email campaigns!

2017-10-18

Pros

The best features for me personally are the analytics and reporting tools of how to get statistics on the email campaign.

Cons

Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Security and Investigations company, 51-200 employees)
Verified Reviewer

Great email builder and reporting

2021-06-17

Pinpointe was great to use for the email marketing campaigns I needed it for.

Pros

I liked how easy it was to build emails. The reporting was also great and provided good insights.

Cons

Building lists and entering contacts into the database could be easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher B.

Verified Reviewer

Recommend to all my clients, easy to use, easy to setup, super helpful team, very responsive

2017-10-19

Pros

- The UI is easy to use and the system has a very simple interface - Statistics reporting is thorough and provides a lot of information (they are adding more with each update) - Support is helpful.

Cons

Also, they offer a WYSIWYG and a drag-and-drop campaign builder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Pinpointe is perfect for creating emails that outperform the competition because of higher deliverability rates, pre-flight tools & robust reporting

2017-11-15

Pros

The UI is logical and easy to use with extraordinary reporting and statistics. Their support team is extremely helpful and knowledgeable with responses generally received within an hour.

Cons

Their target is higher volume and Enterprise The Campaign Builder is very easy to use and intuitive, however I would like to see additional templates added or more options for layouts within these templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Maggie R.

Intuitive Interface + Supportive Staff

2020-06-03

Pros

The pre-flight spam checker has helped us tremendously when sending out campaigns. Their interface is intuitive and they provide an amazing support staff (shoutout to [SENSITIVE CONTENT HIDDEN]), which usually replies within an hour if we ever have any questions.

Cons

I wish they had more templates to use, however what they have does currently work with what our campaign goals are.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samantha B.

Verified Reviewer

Pinpointe makes creating emails easy!

2020-12-11

Pinpointe is easy to use and makes my job easier.

Pros

The Drag and Drop Campaign Builder makes my job so easy!

Cons

We don't have the capabilities of writing our own code or building emails from scratch at this point as a company, but it would be nice to be able to edit the shapes and columns a little more within the drag and drop feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Pinpointe exceeded our expectations and is an integral part of our business.

2021-01-12

Pros

The results of e-mail campaigns meet our standards and it is easy to pull the statistics we need to ensure satisfactory results.

Cons

The auto generated PDF for reports isn't customizable to what we'd like to have, but this is nothing that we dislike...we love all of the services we get from them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Jeremy S.

Simple and reliable email marketing for our school.

2017-09-29

Pros

The reporting provided is awesome to check out the effectiveness of your email campaign. Creating different lists of contacts is easy too.

Cons

It would be nice to have more options in terms of conditional sending... instead of breaking down one long list into several lists, create one list and have a second column dictate the action taken.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John R.

Verified Reviewer

Everything you need from an Email Service Provider plus great customer service

2021-02-15

The drag-and-drop email builder in Pinpointe has made creating these mobile-friendly e-blasts easier than ever.

Pros

Their platform is very easy to use.

Cons

Their user interface is a bit dated, but I hear that may be changing soon!

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob M.

Pinpointe Flexibility, Expertise and Customer Service

2021-03-24

Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface.

Pros

Whether we were discussing initial setup, customization with APIs, or metrics and reporting Pinpointe always brought a high level of expertise that matched our needs.

Cons

We really do not have any negative experience to share.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Flexibility and Cooperation

2020-12-17

Excellent

Pros

The ability to schedule drip campaigns and analytics is at an industry HIGH.

Cons

Becoming proficient at this software takes time and practice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Matt P.

Versatile and Comprehensive

2021-06-01

It does this by saving us time and allowing us to engage faster and better than before.

Pros

Please it has comprehensive reporting that allows us to make meaningful changes to our campaign.

Cons

So far, I haven't found anything I don't like, which the expectation that I can only have one "segment" per contact. Other than that, Pinpointe has exceeded my expecations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eryn B.

Pinpointe Is Like Constant Contact On Steroids

2014-05-30

I often times use custom colors in an email design that match my clients' brand. Unfortunately Pinpointe's design editor doesn't store recently used colors, so I have to continually put the hex codes in.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paul A.

Compared to other email services PinPointe was bar for the better one.

2017-09-19

Save a lot lot lot of time (and some money)

Pros

I like when importing new contacts that they are checked against some PinPointe master lists to ensure the best deliverability.

Cons

The reporting, when exporting Summary Statics there are no totals for all the exported lines. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric S.

Great easy to use dashboard and overall good experience as a long time client

2017-09-19

Pros

Easy to use and add social, heat maps and website analytics with great customer support!

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Lana L.

Pinpointe is very easy to use. We haven't had many issues but their team is helpful in resolving the

2017-09-19

Pros

Great tool that give you the ability to email a huge number of contact with no extra steps and take out unsubscribed contacts.

Cons

Not sure at this point, however more features overall in creating email campaign might be helpful. .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

gave us exactly what we needed

2017-10-18

Pros

Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker High quality, informative, statistics and reporting Support is helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Dana L.

Pinpointe has professional templates that are easily modified to our needs.

2017-09-29

Ease of use, peace of mind. It makes mass emailing painless and worry free.

Pros

Mass mailings are painless and take only minutes to compose. Pinpoint does all the work and manages all the emails, bounces etc.

Cons

template codes can be a little bulky when attempting to modify key template layout components not editable in the dashboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron B.

Any time i have a question, pinpointe is very quick in solving my problem.

2017-09-19

Branded messages out to our customers

Pros

Very quick and inexpensive. Have not had a problem to date with efficiently getting my message across to all leads.

Cons

May be beneficial to add some more templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna P.

Pinpointe is a Critical Component of Demand Generation & Nurturing Campaigns

2014-10-13

With Pinpointe we can choose, for each contact in our database, whom each email campaign appears to be coming from.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Pinpointe On-Demand


Thanks Donna! We appreciate your business.

Read more
Lolita A.

We have been using Pinpointe for our email marketing efforts since 2011.

2017-09-19

We use this software constantly to promote our different educational offerings as well as to reach our client base with unique messaging. It is easy to train someone on how to use the platform and the service is very reliable.

Pros

Pinpointe is a complete service with practical tools and options, analytics, and comprehensive functionality.

Cons

There is really not anything I would consider as a shortfall with Pinpointe except that sometimes the WYSIWYG editor is not as friendly as it could be. I think this is the case across the board and not anything unique to Pinpointe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
steven m.

great

2017-09-19

I was able to send out email marketing using this software

Pros

The product is very intuitive and easy to use.

Cons

I also wish there were more templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more