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Podium vs Everyware Comparison

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Overview

Category Leaders

Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any...

Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

271

86

16

6

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers.

JF

Josh F.

It is super user friendly. I love that there is an app so I can respond to customers when I am home for the day.

CD

Chelsea D.

It's also easier to quickly send and rescued documents and images from my desktop to and from customers, which results in greater ease of printing.

KH

Kevin H.

Pros

Not enoughreviews yet

Cons

The phone app is AWFUL and glitches constantly. Hard to see/find who you are talking to, errors out or stops working, doesn't give alerts or gives too many alerts.

CH

Cassey H.

My only complaint so far with the software is where the payment portal is concerned.

DH

Danyelle H.

Trying to cancel with Podium is the worst experience we've ever had with a company.

EJ

Erik J.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features67
  • 2-Way Messaging
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Responses
  • Automated Scheduling
  • Batch Communications
  • Billing & Invoicing
  • Billing Portal
  • CRM
  • Campaign Management
  • Campaign Planning
  • Canned Responses
  • Chat/Messaging
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Customer Experience Management
  • Customizable Invoices
  • Dashboard
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • Hourly Billing
  • In-Person Payments
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Keywords
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Location
  • Negative Feedback Management
  • Offline Form
  • On-Demand Communications
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Payment Processing
  • Payment Processing Services Integration
  • Personalization
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Proactive Chat
  • Project Billing
  • Ratings / Reviews
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tax Calculation
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Time & Expense Tracking
  • Video Support
  • Visual Analytics
  • Total features59
  • 2-Way Messaging
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Responses
  • Automated Scheduling
  • Batch Communications
  • Billing & Invoicing
  • Billing Portal
  • CRM
  • Campaign Management
  • Campaign Planning
  • Canned Responses
  • Chat/Messaging
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Customer Experience Management
  • Customizable Invoices
  • Dashboard
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • Hourly Billing
  • In-Person Payments
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Keywords
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Location
  • Negative Feedback Management
  • Offline Form
  • On-Demand Communications
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Payment Processing
  • Payment Processing Services Integration
  • Personalization
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Proactive Chat
  • Project Billing
  • Ratings / Reviews
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • Scheduled Messaging
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tax Calculation
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Time & Expense Tracking
  • Video Support
  • Visual Analytics

Integrations

  • Total integrations68
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier