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Podium vs Geolid Comparison

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Overview

Category Leaders

Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any...

Geolid is a web-based marketing software designed to help businesses in the retail industry follow generated leads, analyze...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

271

86

16

6

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5.0

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers.

JF

Josh F.

It is super user friendly. I love that there is an app so I can respond to customers when I am home for the day.

CD

Chelsea D.

It's also easier to quickly send and rescued documents and images from my desktop to and from customers, which results in greater ease of printing.

KH

Kevin H.

Pros

Not enoughreviews yet

Cons

The phone app is AWFUL and glitches constantly. Hard to see/find who you are talking to, errors out or stops working, doesn't give alerts or gives too many alerts.

CH

Cassey H.

My only complaint so far with the software is where the payment portal is concerned.

DH

Danyelle H.

Trying to cancel with Podium is the worst experience we've ever had with a company.

EJ

Erik J.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features67
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audit Management
  • Batch Communications
  • Billing & Invoicing
  • Built-In Database
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Tracking
  • Canned Responses
  • Channel Attribution
  • Chat/Messaging
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Content Library
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Invoice Management
  • Invoice Processing
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Negative Feedback Management
  • Offline Form
  • On-Demand Communications
  • Online Payments
  • PCI Compliance
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Proactive Chat
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Recurring/Subscription Billing
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rule Based Publishing
  • SEO Management
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Video Support
  • Visual Analytics
  • Website Analytics
  • Website Management
  • Total features48
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audit Management
  • Batch Communications
  • Billing & Invoicing
  • Built-In Database
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Tracking
  • Canned Responses
  • Channel Attribution
  • Chat/Messaging
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Content Library
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Invoice Management
  • Invoice Processing
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Negative Feedback Management
  • Offline Form
  • On-Demand Communications
  • Online Payments
  • PCI Compliance
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Proactive Chat
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Recurring/Subscription Billing
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rule Based Publishing
  • SEO Management
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Video Support
  • Visual Analytics
  • Website Analytics
  • Website Management

Integrations

  • Total integrations68
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations1
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier