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Podium Reviews - Page 9
508 reviews
Recommended
James Y.
Furniture, 11-50 employees
Used daily for 6-12 months
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Podium push me a lot and ask me to subscribe the service. They promise me, in 10 business day, I should get gift card at $350 back and I will received a lot of review and our investment should be cover in of months. You know what? over 100 days, we still not get $350, our Chat is not always on website, I called Podium many times, they keep change "account manager" and Chat still some time on and some time not! over 100 days, there are only 3 reviews on google. I asked to cancel the subscription, some people said OK and some people said no. Looks like a lot of mess in there.
Text Message is good function and platform is good too.
Service is not satisfied and Chat window is NOT ALWAYS on our website!
samuel s.
Retail, 501-1,000 employees
Used daily for 1-2 years
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Overall I am very satisfied with Podium and I recommend it to any business that uses customer reviews
It was super easy and appealing to my customers to leave a review about their service at my dealership
It was sometimes tough for customers to find out how to leave a worded review because the area to type the review itself was in light colored words that some customers missed or believed they weren't able to leave a comment.
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