Pollfish Features

Pollfish

Survey and audience response platform for marketing agencies

4.27/5 (22 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Benchmarking
Collaboration Tools
Communication Management
Content Management
Customer Segmentation
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Marketing
Engagement Tracking
Feedback Management
Mixed Methods Research
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Panel Management
Phone-Based
Pulse Surveys
Qualitative Comparative Analysis
Quantitative Analysis
Question Branching
Question Library
Real Time Analytics
Real Time Data
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Validation
Search/Filter
Skip Logic
Statistical Analysis
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Trend Analysis
URL Customization
User Research Analysis
Website Analytics
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Benchmarking
Collaboration Tools
Communication Management
Content Management
Customer Segmentation
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Marketing
Engagement Tracking
Feedback Management
Mixed Methods Research
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Panel Management
Phone-Based
Pulse Surveys
Qualitative Comparative Analysis
Quantitative Analysis
Question Branching
Question Library
Real Time Analytics
Real Time Data
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Validation
Search/Filter
Skip Logic
Statistical Analysis
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Trend Analysis
URL Customization
User Research Analysis
Website Analytics
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Benchmarking
Collaboration Tools
Communication Management
Content Management
Customer Segmentation
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Marketing
Engagement Tracking
Feedback Management
Mixed Methods Research
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Panel Management
Phone-Based
Pulse Surveys
Qualitative Comparative Analysis
Quantitative Analysis
Question Branching
Question Library
Real Time Analytics
Real Time Data
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Validation
Search/Filter
Skip Logic
Statistical Analysis
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Trend Analysis
URL Customization
User Research Analysis
Website Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


153 reviews

Pollfish Feature Reviews

20 reviewers had the following to say about Pollfish's features:

Sergey I.

Huge disappointment

2021-03-04

Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000 impressions ratio.

Pros

Ease of integration. It took less than a week of one developer effort to integrate polls into our web app.

Cons

Their way of calculating eCPM in their dashboard is misleading too and it works in their favour.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Z.

Pollfish Honest Review

2021-02-01

Being able to get opinions from people located around the world and watching the result come in real-time, just great.

Pros

Not having to deal with some stock up marketing manager from some big marketing company who thinks he is gods gift to humanity!

Cons

It gets very expensive when you add a few criteria.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Noelle A.

A great tool!

2021-02-25

I needed it to get feedback on my brand to see how it resonates with consumers.

Pros

The process was very easy and straightforward to set up and implement.

Cons

I wish that you could have two or more media pictures in a question.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Public Policy company, 1-10 employees)

Affordable Customer Survey Panels

2021-01-22

Fast and affordable survey responses. Will use again.

Pros

Very fast results. Far more affordable per response versus competitors. Traffic/responses appeared to be high quality.

Cons

Some very minor issues in extracting reports. Otherwise hard to tell of other material issues based on our usage.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Onur G.

Allegory's recent consumer survey

2021-01-29

Overall, I am very satisfied with their services.

Pros

The dashboard is also very easy to use, even though you can export the data in various formats for further analysis.

Cons

I am sure they have their internal fraud and data quality checks, but some improvement is needed on that end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael B.

Michael's Review - First Survey

2021-02-18

Absolutely incredible. I received results in <12 hours and had an A+ customer experience. I genuinely cannot believe how cost efficient this program is and how productive it can be for marketers.

Pros

However, the account rep explained the live view on the panel is also an interactive question so I can test all of my questions/rules on the survey design page and save minutes-hours of manipulation.

Cons

The only feature I'd love is the ability for users to send in a photo for review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexa T.

Know your integrations

2020-01-13

Pros

It was affordable, had a live chat that customer service agents were quick to respond to, had prescreen questions

Cons

-couldn't use 'exclude' filters to exclude certain demographics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole O.

Nation wide surveys made easy

2018-12-14

Fantastic!

Pros

Pollfish's team worked closely with me to refine my survey so it would perform it's best. Then they generated nearly 500 responses from customers all over the nation within an hour or so. Very effective!they

Cons

The user interface was very easy to understand and the service was well worth the money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pollfish


Thanks for the review, Nicole! We really appreciate your kind words and your business.

Please don't hesitate to reach out to our 24/7 CX team if you need anything else.

- The Pollfish Team

Read more
Vivian C.

Fast Results

2021-02-01

I've been using Pollfish for a couple of months and have enjoyed it. It is easy and fast to use, however it is on the more expensive side.

Pros

I also like that I can track how many results are in , and always get it back within the promised time.

Cons

I think it logs out too quickly. There could be an option in settings to control that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 501-1000 employees)

NEVER USE POLLFISH (TERRIBLE RESPONSES, HORRENDOUS CUSTOMER SUPPORT)

2020-08-24

Pros

It has a very intuitive UI that makes it seem like they're providing a compelling and legitimate product, nothing could be further from the truth...

Cons

I never take the time to write reviews about the software I use, but my experience with Pollfish was so utterly time consuming, stressful, and detrimental in any capacity that I literally feel the duty to warn others of not wasting your money on this terrible service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Harper C.

Very good, certainly would recommend.

2021-02-04

Pros

It was extremely simple to use, and very effective at getting data. Very impressive.

Cons

I would like the ability to import a google forms so I wouldn't have to recreate old forms.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin C.

Verified Reviewer

Your opinion feedback

2021-02-23

Pros

The pollfish software offers a huge variety of surveys about a whole lot of different brands and.subjects.

Cons

The only thing i may dislike about this software is the fact that not all surveys are winners which means being disqualified from some.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Heather N.

Amazed at results

2021-02-03

Pros

really impressed at the audience breakdown, as well as the options to breakdown into that data

Cons

not applicable - I did not come across any cons at this stage after the first test poll.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Business Supplies and Equipment company, 1-10 employees)

Cool and Easy

2020-09-29

Great!

Pros

However, I contacted the customer service chat and they fixed my problem with ease and diligence.

Cons

The "other" button on/off switch was hard for me to find at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
LOUIZOS ALEXANDROS L.

Easy to setup and get results

2021-02-12

Great experience easy to setup and execute and get results

Pros

It was easy to setup my questionnaire and deploy it and then get the results and extract them and analyze them locally

Cons

Nothing at the moment I was fully satisfied

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan S.

Easy Polling Solution

2021-02-19

Overall, Pollfish is simple and easy to use.

Pros

Making a survey was easy with Pollfish's software.

Cons

The slider bar is limited. I'd hoped to use it to easily gauge price sensitivity but the ways I could format it limited it's usefulness in that case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda E.

Polish - a positive experience

2021-02-18

Customer service is quick to answer any questions and the program is extremely easy to use.

Pros

It is user friendly, intuitive and the customer service is quick to respond.

Cons

The initial login portion was confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Yuan T.

Overall good experience

2021-02-18

Overall a nice tool for survey so far

Pros

Easy to use and good functionality, shared view between different accounts in the same is convenient.

Cons

Information of audience seeems to be a little bit unclear, but since I am quite new to the system so need to try further.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shubham S.

Pollfish review

2019-02-01

Pros

Having good features and easy to use

Cons

Need more functionality, rest is fine from my side

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pollfish


Thanks Shubham - we appreciate your business! We are constantly releasing new features based on customer feedback, so don't hesitate to reach out to support with your feature request.

- The Pollfish Team

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Sureshkumar S.

Best Survey App

2021-06-09

Overall experience has been great and seamless.

Pros

Filling out surveys on this software is very easy.

Cons

There is nothing that i do not like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more