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Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.86/10
Pros and cons
The team is super responsive and is always ready to help. The tracking works great, the UI is super intuitive.
Any questions I had to install my software was met with wonderful customer service. Their staff is helpful, patient and very polite.
I was able to set it up with limited help from IT. The online help was very responsive in helping me find the help articles I needed to complete set up.
There is no payment automation, the lack of possibility to choose more variables in reports.
Horrible user interface. I have to relearn it each time.
However prepare for a huge headache when setting everything up. It also takes a while to hear back from customer service when a problem arises.