Post Planner Reviews

The ease of using Post Planner to find up-to-date and meaningful content for my site is impressive. The results are astonishing also. Give it a try!

Recommend that you continue expanding resources to include new voices in the media. It's looking good!

Simple, easy to use, extremely user-friendly social media tool for posting and finding content. It's clearly designed with the user in mind, making life for anyone managing social media 100x better.

Video has been a bit of a challenge. I'd love to see this improved down the road since it's a huge part of what I share on social.

It was very easy to sign up for Post Planner software.

Their billing practices are unscrupulous and very unfair. They charge you for services you do not use.

I didn't find anything particularly likable about this product.

They have NO pro-rated refunds at all. The day after they auto-renewed me with NO NOTICE at all, it became impossible to get any kind of refund. They are the greediest SaaS company I've ever done business with by a long shot.

Hey Ben, We appreciate all feedback, even when it makes us frown, as that helps us grow and expand our product. If you had a bad experience we really do care and apologize. I'm sorry if you didn't find anything likable about the product, I'd love to hear what particulars about the app you didn't enjoy or that were confusing to you as a user. Our main goal as an app is not scheduling,...

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There was nothing I liked about this software.

This company automatically charges your credit card without consent. I requested to CANCEL our subscription and was told that my account name did not match their records (even though I was logged in to Post Planner to click CANCEL ???). I am then fed a load of rubbish about my email being ONE day out and they would need to charge me for another full year, quoting some fine print buried in their Terms of Service. We are a proactive, innovative company using many SaaS providers. This would be BY FAR the worst I've ever dealt with.

Kim, Sorry you've had a bad experience with the app, specifically billing. But our Terms of Service are very clear regarding this and we do adhere to it as any company would. You can read over them again here https://www.postplanner.com/terms Nothing is charged without consent, as it is agreed upon during signup regarding annual plans, and monthly plans. I'd love to help you use the app to the best of my abilities the remainder of your term and help you with a solid posting strategy to help you crush it! Let me know how we can do that. Thanks, Scott Ayres

If you can get past the terrible-looking and unintuitive UI, I could see how this would be helpful for a B2C business looking for a steady stream of content for their social accounts. For B2B, it's not useful at all.

Post Planner charged my card for renewal several months before my annual plan expired. Given my underwhelming experience with the tool, I asked for a refund and a cancelation of my plan (as I had no intention of renewing). Instead of promoting goodwill, they pointed me to the ToS that has language saying they can charge customers well in advance of plan expiration. Really, really shady business practice. Customer Service (which was clearly a personal assistant following a script--no decision-making power, and wouldn't forward me to a manager) refused to give me a refund and was generally not helpful.

The procedure to get enrolled is easy. They also provide some exceptional blogging tips. It lets you schedule your post releases I several social media depending on the order you actually want them to.

The whole deal of understanding the working of this application may take a while. There have been various problems with the cancelation of the subscriptions. The support team does not provide sufficient help with issues regarding the cancelation of subscriptions. The billing options set up are quite ridiculous and this could drive to other similar applications which work with a better performance. Many a time, the refunds due to the removal of subscriptions have taken months. When enquired, the support team often advised using the application in a better way.

I love Post Planner! Very user friendly. Their customer service and social media content are amazing too.

No cons were added to this review

Ease of Use Effectiveness Price

The UX can feel confusing the first time you use it, but makes sense by second and third login.

- Very convenient software. Saved a lot of peak traffic time problems for me. - Has good integration with multiple platforms like facebook and twitter - The mobile application has a neat interface too - Has a simple design

I don't dislike anything about this product. It is a simple platform and gets the job done.

This app is really all about the content you get with it. You can add any page from Facebook (like your competition, etc.) and the app shows you the best photos & articles. I started with some bigger brands in my industry, but then learned that the smaller & medium sized pages are the ones that share all the coolest stuff. So I get all my posts (and post ideas) from them now. Like I tell everyone, my post likes increased by over 500% pretty much the day after I started getting my content from this app. Unreal.

They keep saying they will release a mobile app, but hasn't happened yet. Will be a life-saver when they do. Need to access on the go.

I got ProPlanner because it was an affordable option that included a "recycle" feature. This was the only benefit to using it.

I tried to cancel 6 months ago. I agreed to stay on because they said (and I find now that they've been saying this for a year) that they are building a whole new app with new platforms, new features, etc. I just saw a renewal charge on my credit card - no notice, no invoice sent via email, just a charge - and when I tried to answer they sent back the same form letter about the new features and offering...

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It's ease of use - the scheduling side of things is (and always has been), well thought-through and user-friendly.

PostPlanner have been saying that they are going to add support for more social channels to schedule to for a long time, but as of now (April 2020), they still only support Facebook and Twitter, as far as I'm aware. This is not enough for my daily needs now, and so I only use PostPlanner for infrequent scheduling.

If you're managing multiple social networks and can't find the time to keep up, you need this app. I can't say enough about how much time it's saved me over the last year. I felt like I was chasing my tail trying to keep up with social media, now I spend a few minutes each day to set up my content and monitor what's scheduled.

The difference between queue and schedule isn't intuitive. Took me some time to figure out why I'd use one over the other, but now I totally get it. Great feature!

The application is easy to set up and work on. It helps you plan and schedule your social media post to maximize its reach and engagements. It helps in recycling and rescheduling old posts and provides tutorials about the using of their blog. It is an affordable option.

The application lacks in some basic features. It gets automatically updated and upgraded to another version which is priced high. It is difficult to cancel your account. Poor customer service and support team. Lacks in integrations. It is not linked to Instagram and Pinterest. The refunds take a lot of time to be processed.

It is easy to use, offers valid and appropriate content, and is reliable. Excellent support response.

No cons were added to this review

Scheduling and recurring post features are nice and the ability to look for trending content has definitely come in handy... but their shady business practices and lack of customer support ruin it all.

Two years ago, I was grandfathered into their 'Guru' plan with a significant discount. Since then, the company quietly changed their pricing plan and, as others have experienced, charged me double (on an annual plan, as well) what I was paying with no prior notification. My direct messages and email to support went unanswered - from the looks of it, this is very much standard for Post Planner. What's...

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No pros were added to this review

They have unethical business practices that lock you into a revolving annual automatic renewal charge. THE ONLY WAY OUT OF THIS IS TO CANCEL YOUR CREDIT/DEBT CARD. Per their terms and conditions, you are only allowed to cancel your account within the first 30 days or 90 days from the termination date. Yet, they will refuse to cancel your account even if you are within the 90 days. They will charge...

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I love the ease of use and the fact that I can post to all my social media sites with just a few clicks. They have a great search tool to find relevant content and even allow me to import my blog posts straight from my site. I also love the repeat post and recycle features.

There is not much to say regarding what I dislike. Probably the one thing missing is the ability to "post at best time" instead of having to set up my schedule manually.

We used Post Planner mainly to curate and schedule memes, inspirational posts, etc. We did experience some billing issues as others have mentioned, but customer service always went way above and beyond to fix the situation, even upgrading our plan free of charge. Absolutely stellar support!

The content discovery could sometimes be repetitive and there were instances where we had scheduled the same post multiple times because of this.

Decent content to share.

horrible business practices and customer service.

Hi Dean, I'm sorry to hear you had a bad experience with the app and had some confusion around the annual plans. As mentioned within email communication, our annual plans do renew within 90 days of the 12 month anniversary to avoid any lapses due to credit card billing. This includes a prorated amount. You were never charged for an upgrade that you didn't agree to, and in fact we gave you the next level plan at no additional cost, a significant savings to you. We're launching a whole new app (ground level up rebuild) which includes additional social networks, content, mobile app and more. I hope you'll come back and give things a try. Sincerely, Rebekah

Great for cross posting and ease of use. I like how they gather content and rate it. Helps me generate more traffic.

I feel that an interface upgrade would be nice as well as some more analysis features for tracking the success of my content.

Easily schedule posts to different pages and accounts Good concept of having someone else find content for you.

Finding content was NOT easy. I really had to search to find quality content. Most important - Horrible service and overpriced for what you get. My subscription was up in March and they auto-charged me in Feb. with NO notice and won't refund me. There is no phone number to reach them.

I love how easy Post Planer makes it to find content that has a huge chance to go viral. We're all busy as entrepreneurs each day and within moments you can find the best content to post to all your Social Media channels.

No cons were added to this review

Leave your posts scheduled without worrying about the time spent on posting every day.

Could have the free version for testing, or a simpler and free version for the user to adapt to the platform.