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Preferrd

Professional reviews management with full Google integration

Preferrd Alternatives

How do Preferrd alternatives compare?

Canny and Trustpilot stand out as its top competitors based on similarity, popularity and user reviews. When comparing Preferrd to its top 100 alternatives, Preferrd has the highest rating, with Stella Connect and re:spondelligent coming in 2nd and 3rd. SurveyMonkey has the most reviews with a total of 8,108, while Preferrd has 1. Users say Preferrd tops the list for value for money followed by Thematic and Jebbit. Users also say Preferrd is the easiest to use, with Stella Connect and re:spondelligent taking 2nd and 3rd place.


How do I choose the best Preferrd alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to Preferrd?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Canny

4.7
(28)

Customer feedback & feature request management

Features

Total

2

14

26

features in common

2

features in common

Canny's unique features

  • Scheduled Reporting

  • SSL Security

  • Single Sign On

  • Tagging

Preferrd's unique features

  • Collections Management

  • Custom Forms

  • Real Time Data

  • Sentiment Analysis

Trustpilot

4.5
(563)

Customer review management platform for online businesses

Pricing

Starting from

$299/month

Value for money

4.2

0.8

5.0

What users say about Trustpilot's value for money

Clients agree that it is useful, and the cost is easily justified with how it contributes to sales.

Daniel N.

Good customer service, overall simple to start using the platform. Price may be a bit on the high side.

AR

Anonymous Reviewer

Total

8

20

26

features in common

8

features in common

Trustpilot's unique features

  • A/B Testing

  • Social Media Integration

  • Third Party Integration

  • Social Network Marketing

Preferrd's unique features

  • Collections Management

  • Custom Forms

  • Surveys & Feedback

  • Website Integration

Retently

5.0
(23)

Net Promoter Score & customer feedback collection

Pricing

Starting from

$15/month

Value for money

4.8

0.2

5.0

What users say about Retently's value for money

Ease of use, beautiful and intuitive interface, cost effective.

Mark D.

The fact that Retently solely focuses on the NPS survey, and at a great price point, made them the obvious choice for me.

Mark D.

Total

6

27

26

features in common

6

features in common

Retently's unique features

  • Custom Fields

  • Email Distribution

  • Customer Database

  • Event Triggered Actions

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Invitations & Reminders

  • Sentiment Analysis

  • Widgets

Zonka Feedback

4.8
(23)

Multi-channel survey & feedback platform

Pricing

Starting from

$29/month

Value for money

4.9

0.1

5.0

What users say about Zonka Feedback's value for money

Easy to use good costumer service, great response rate from costumers.

HP

HENRIK P.

In built kiosk, which will save your cost. Battery performance and monitoring.

AR

Anonymous Reviewer

Total

5

32

26

features in common

5

features in common

Zonka Feedback's unique features

  • Employee Management

  • Template Management

  • Offline Access

  • Forms Management

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Integration

  • Self Service Portal

  • Website Integration

Weave

4.4
(170)

Cloud-based team communication software

Pricing

Value for money

4.2

0.8

5.0

What users say about Weave's value for money

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

CM

Cindi M.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

DL

Drew L.

Total

3

42

26

features in common

3

features in common

Weave's unique features

  • Call Monitoring

  • Search Functionality

  • Real Time Notifications

  • Push Notifications

Preferrd's unique features

  • Custom Forms

  • Email Invitations & Reminders

  • Resume Search

  • Surveys & Feedback

NiceJob

4.9
(91)

Reputation marketing with reviews, social & SEO tools

Pricing

Starting from

$75/month

Value for money

4.8

0.2

5.0

What users say about NiceJob's value for money

We shopped around to find the most effective and cost-efficient program out there. We quickly learned the fine folks at NiceJob have their game together.

PG

Patrick G.

Ease of use, price, and RESULTS. Nicejob delivers the results they promise.

JG

Jeremiah G.

Total

9

28

26

features in common

9

features in common

NiceJob's unique features

  • Real Time Reporting

  • Visitor Management

  • Customizable Templates

  • Visitor Tracking

Preferrd's unique features

  • Collections Management

  • Email Integration

  • Website Integration

  • Widgets

Medallia

4.5
(24)

The pioneer and market leader in Experience Management

Features

Total

1

4

26

features in common

1

features in common

Medallia's unique features

  • Goal Setting / Tracking

  • CRM Integration

  • Benchmarking

Preferrd's unique features

  • Collections Management

  • Custom Forms

  • Real Time Data

  • Sentiment Analysis

Nicereply

4.7
(266)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Pricing

Starting from

$49/month

Value for money

4.7

0.3

5.0

What users say about Nicereply's value for money

No registration for customers and so on. Very easy to use and price is so positive for our small business.

JR

Jozef R.

This Product is Easy to of Use Lower up-front cost.

JD

Je D.

Total

8

32

26

features in common

8

features in common

Nicereply's unique features

  • Feedback Management

  • Real Time Notifications

  • Customer Service Analytics

  • Help Desk Integration

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Alerts

  • Web Forms

  • Website Integration

Swell CX

4.9
(142)

Cloud-based customer experience management platform

Pricing

Starting from

$199/month

Value for money

4.8

0.2

5.0

What users say about Swell CX's value for money

The return on investment has been outstanding. Swell is an awesome company to work with.

RC

Ryan C.

Amazing results four a very competitive price.

Jason K.

Total

8

28

26

features in common

8

features in common

Swell CX's unique features

  • SMS Integration

  • Third Party Integration

  • Feedback Automation

  • Social Media Integration

Preferrd's unique features

  • Custom Forms

  • Email Integration

  • Web Forms

  • Website Integration

GetMoreReviews

4.7
(121)

Review generation & reputation monitoring tool

Pricing

Starting from

$99/month

Value for money

4.6

0.4

5.0

What users say about GetMoreReviews' value for money

I like the fact that itis easy to use and its contact import capabilities. I like that you can track each request activity and the price is just right.

JR

Jose R.

I like that it is cost-effective and has increased my business substantially. Increasing the number of reviews to my business increases my SEO and allows more for bookings.

HS

Heather S.

Total

8

18

26

features in common

8

features in common

GetMoreReviews' unique features

  • Reminders

  • Scheduled Reporting

  • Social Media Integration

  • Reporting & Statistics

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Notifications

  • SEO Management

  • Surveys & Feedback

Podium

4.5
(378)

Review management, reputation software, feedback & webchat

Pricing

Value for money

4.2

0.8

5.0

What users say about Podium's value for money

Numerous but the main attraction is that it keeps the writers writing and someone else doing the matching. Great product for the money.

RG

Robert G.

Well worth the cost, improves customer relations, ease of communicating.

ca

cory a.

Total

7

22

26

features in common

7

features in common

Podium's unique features

  • Instant Messaging

  • Visual Analytics

  • Multi-Channel Management

  • Multi-Channel Communication

Preferrd's unique features

  • Custom Forms

  • Email Integration

  • Surveys & Feedback

  • Activity Tracking

Totango

4.2
(19)

Accelerate Revenues with Customer Engagement Management

0

LiaCX

4.6
(10)

Close the loop on every customer interaction.

Pricing

Value for money

4.4

0.6

5.0

What users say about LiaCX's value for money

Great features, great support, easy to use, reasonable price.

ML

Mark L.

Our company focuses on menu trends and we need menus from restaurants. It is important that we gather a readable menu with prices.

MV

Misael V.

Total

6

40

26

features in common

6

features in common

LiaCX's unique features

  • Assignment Management

  • Task Management

  • Permission Management

  • Customer Service Analytics

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Integration

  • Resume Search

  • Widgets

Zendesk

4.4
(2,518)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Total

13

98

26

features in common

13

features in common

Zendesk's unique features

  • Prioritizing

  • Customer Experience Management

  • Instant Messaging

  • Automatic Backup

Preferrd's unique features

  • Email Alerts

  • Engagement Analytics

  • Campaign Management

  • Resume Search

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

Features

Total

2

24

26

features in common

2

features in common

Capacity's unique features

  • Data Storage Management

  • Member Account Access

  • Data Verification

  • Permission Management

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Alerts

  • Real Time Data

  • SEO Management

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

3

37

26

features in common

3

features in common

Heyday's unique features

  • Campaign Segmentation

  • Social Media Integration

  • Promotions Management

  • Inbox Management

Preferrd's unique features

  • Custom Forms

  • Email Integration

  • Recruitment Management

  • SEO Management

Qualtrics CustomerXM

4.7
(215)

Customer experience management (CXM) platform

Features

Total

7

33

26

features in common

7

features in common

Qualtrics CustomerXM's unique features

  • Behavior Tracking

  • Trend Analysis

  • Customer Segmentation

  • Call Center Management

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Alerts

  • SEO Management

  • Activity Dashboard

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.4

5.0

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

8

48

26

features in common

8

features in common

elevio's unique features

  • Data Import/Export

  • Help Desk Integration

  • Authentication

  • SSL Security

Preferrd's unique features

  • Email Alerts

  • Email Invitations & Reminders

  • SEO Management

  • Surveys & Feedback

Genesys Cloud

4.1
(103)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

6

66

26

features in common

6

features in common

Genesys Cloud's unique features

  • Automatic Call Distribution

  • Customer Experience Management

  • Computer Telephony Integration

  • PCI DSS Compliance

Preferrd's unique features

  • Email Alerts

  • Email Invitations & Reminders

  • SEO Management

  • Widgets

Pricing

Starting from

$19/month

Value for money

4.5

0.5

5.0

What users say about SurveySparrow's value for money

This is a great survey tool. Comprable in price to survey monkey but does a lot more.

AR

Anonymous Reviewer

They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

AR

Anonymous Reviewer

Total

3

20

26

features in common

3

features in common

SurveySparrow's unique features

  • Data Import

  • Video Support

  • Survey Management

  • Data Visualization

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Alerts

  • Recruitment Management

  • SEO Management

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

Features

Total

8

39

26

features in common

8

features in common

SmartKarrot's unique features

  • Event Triggered Actions

  • Follow-up Scheduling

  • Customer Accounts

  • Task Management

Preferrd's unique features

  • Custom Forms

  • Email Integration

  • Web Forms

  • Website Integration

BirdEye

4.7
(334)

Online reputation management

Pricing

Value for money

4.5

0.5

5.0

What users say about BirdEye's value for money

BirdEye is a great, one-stop shop of solutions for SMBs who want to generate more reviews and manage their online location data – at an affordable annual subscription cost.

Russ A.

This has been a great investment. The ability to request that your actual clients give you a review is invaluable.

SC

Scott C.

Total

12

53

26

features in common

12

features in common

BirdEye's unique features

  • Real Time Analytics

  • Keyword Tracking

  • Visual Analytics

  • Issue Management

Preferrd's unique features

  • Email Integration

  • Email Notifications

  • Activity Tracking

  • Resume Search

Bold360

4.4
(26)

AI-powered customer engagement platform

Pricing

Value for money

4.6

0.4

5.0

What users say about Bold360's value for money

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Total

5

59

26

features in common

5

features in common

Bold360's unique features

  • Assignment Management

  • Password Management

  • Inbox Management

  • Survey Management

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Alerts

  • Self Service Portal

  • Website Integration

Pipefy

4.6
(259)

the Work Management platform

Pricing

Starting from

$12/month

Value for money

4.5

0.5

5.0

What users say about Pipefy's value for money

The overall experience is good, we are satisfied with the cost-benefit ratio offered.

LD

Lucas D.

As a seller, some difficulties (materials, price). As a referral partner it was very good, but I was surprised by an email ending our agreement.

TA

Thiago A.

Total

4

69

26

features in common

4

features in common

Pipefy's unique features

  • Work Order Management

  • Document Storage

  • Data Filtering

  • Process Control

Preferrd's unique features

  • Email Alerts

  • Email Notifications

  • Self Service Portal

  • Web Forms

monday.com

4.6
(2,233)

Project Management Made Easy

Pricing

Starting from

$29/month

Value for money

4.3

0.7

5.0

What users say about monday.com's value for money

It had a fairly clean and organized design. It was easy to use and the price was good for what we needed.

GR

Greg R.

I tried out Monday.com because I saw ads for it on the subway. It has a lot of great functionality for scheduling and project manager, but the cost is out of our reach at this point.

AR

Anonymous Reviewer

Total

6

133

26

features in common

6

features in common

monday.com's unique features

  • Financial Management

  • Event Calendar

  • Channel Management

  • Project Budgeting

Preferrd's unique features

  • Custom Forms

  • Email Notifications

  • Sentiment Analysis

  • Widgets

LiveAgent

4.7
(985)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

13

119

26

features in common

13

features in common

LiveAgent's unique features

  • Labeling

  • Contact History

  • SLA Management

  • Drag & Drop Interface

Preferrd's unique features

  • Email Invitations & Reminders

  • Lead Generation

  • Campaign Management

  • Resume Search

Stella Connect

5.0
(3)

Customer feedback, coaching, and QA for customer support.

Features

Total

3

30

26

features in common

3

features in common

Stella Connect's unique features

  • Configurable Workflow

  • Survey Management

  • Feedback Automation

  • Customer Activity Reporting

Preferrd's unique features

  • Collections Management

  • Custom Forms

  • Recruitment Management

  • SEO Management

Thematic

4.9
(14)

AI-powered customer feedback analysis

Features

Total

4

26

26

features in common

4

features in common

Thematic's unique features

  • Data Import

  • Real Time Analytics

  • Data Import/Export

  • Real Time Comparisons

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Alerts

  • Recruitment Management

  • Surveys & Feedback

Keatext

3.8
(18)

Feedback analysis for customer experience

Features

Total

2

14

26

features in common

2

features in common

Keatext's unique features

  • Data Filtering

  • Knowledge Base Management

  • Filtered Views

  • Multi-Channel Management

Preferrd's unique features

  • Conversion Rate Optimization

  • Email Alerts

  • Recruitment Management

  • SEO Management

Centercode

4.4
(58)

Client satisfaction solution

Pricing

Value for money

4.3

0.7

5.0

What users say about Centercode's value for money

We've been able to save money, improve overall NPS scores on particular products, and take our offerings to the next level.

BG

Brandon G.

I loved the overall feature set that Centercode came with, even at the lower subscription tiers.

BG

Brandon G.

Total

4

35

26

features in common

4

features in common

Centercode's unique features

  • Collaboration Tools

  • Website Management

  • Real Time Analytics

  • Feedback Automation

Preferrd's unique features

  • Conversion Rate Optimization