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QuestionPro vs Zapnito Comparison

Overview

QuestionPro is an online solution for survey designers that helps in the creation, distribution and recording of surveys...

Zapnito is a knowledge-sharing and expert community platform, that allows brands to deliver expertise and build sustainable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$85.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

70

22

4

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

(27)

5

4

3

2

1

23

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is a huge help in our fundraising events and it allows us to improve our events so we can raise more money for our programs. We like how usable the software is.
From simple survey designs to more complex operations, QP has been an excellent resource. Most importantly the support has been excellent from the outset.
Very positive their customer service team has been great to work with and always willing to help look for alternative solutions to our problems.

Pros

It's really easy to update our hub with content and there have been some great features like video panels that have even allowed us to share quality video content.
Better than a hosted CMS. The team really care about this kind of product and want you to succeed.
The team are a really helpful and provide lots of support to resolve issues. The videos and guides are great.

Cons

E-mails are badly formatted, validation is required for surveys with many users and it was not easy, and they have an article talking about using their SDK, but they do not have an SDK available.
Recruiting not built into the platform. Inability to create a pool of potential recipients within the product, and deduce/ensure people aren't being over surveyed within your customer database.
It is hard to customize. Tasks may seem a little dull.

Cons

The limitations of being a closed source platform means some elements are difficult to change without having the team at Zapnito involved. This can be a hindrance if projects are time sensitive.
Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.
Sorry but I find it very difficult to say anything I don't like about this software. If I was going to improve one thing it would the analytics tool UX.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features20
  • API
  • Activity Tracking
  • Authentication
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Content Filter
  • Content Repository
  • Customizable Branding
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Forms Management
  • Forum / Discussion Board
  • Instant Messaging
  • Labeling
  • Mobile Integration
  • Multi-Channel Marketing
  • Multimedia Support
  • Multiple User Accounts
  • Offline Access
  • Promotions Management
  • Question Branching
  • Question Library
  • Reminders
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integration
  • Trend Analysis
  • Two-Way Audio & Video
  • Video Conferencing
  • Visual Analytics
  • Website Integration
  • Total features18
  • API
  • Activity Tracking
  • Authentication
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Content Filter
  • Content Repository
  • Customizable Branding
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Forms Management
  • Forum / Discussion Board
  • Instant Messaging
  • Labeling
  • Mobile Integration
  • Multi-Channel Marketing
  • Multimedia Support
  • Multiple User Accounts
  • Offline Access
  • Promotions Management
  • Question Branching
  • Question Library
  • Reminders
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integration
  • Trend Analysis
  • Two-Way Audio & Video
  • Video Conferencing
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations6
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

QuestionPro vs. Zapnito

See how QuestionPro and Zapnito stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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