App comparison

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Rating Captain Logo

Rating Captain

4.9
(9)

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Grow your business with better customer reviews

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(0)

Rating Captain Features

Features Summary

Functionality

5.0

/5

9

Total features

33

2 categories

Rating Captain features

AI/Machine Learning
API
Alerts/Notifications
Communication Management
Customer Experience Management
Customizable Reports
Customizable Templates
Dashboard

Common features of Review Management software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM
Campaign Management
Chat/Messaging
Commenting/Notes

Price starts from

20

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

5.0

/5

9

Price starts from

20

Per month

learn more

Total Features

33

Unique features

  • Negative Feedback Management

  • Review Notification

  • Review Badge Management

  • Email Reminders

Functionality

4.3

/5

3.4K

Price starts from

49

Per month

learn more

Total Features

140

Features in Common

20

Unique features

  • Pre-Approved Content Library

  • Multi-Channel Marketing

  • Editorial Calendar

  • Data Security

Functionality

4.5

/5

1K

Price starts from

25

learn more

Total Features

342

Features in Common

22

Unique features

  • Customizable Branding

  • Pageview Tracking

  • Wait List Management

  • Video Management

Common Rating Captain comparisons

Reviewers who mentioned features said:

ML
AvatarImg

Marcel L.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Superior customer service from the time of sign up to ongoing!

Reviewed 4 months ago

Superior! Thanks so much Paulina!

Pros

I would like to let everybody know that ever since we started using Rating Captain we have saw an increase in the reviews we received. We went with Rating Captain because of their ongoing support, easy to use platform, and ability to work with our system. Thank you so much to [SENSITIVE CONTENT] who has been helping us with systems since day 1. Highly recommended!!

Cons

No cons, honestly. So far been great and doing exactly what we need.

MT
AvatarImg

Mateusz T.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy to start and easy to use

Reviewed 4 months ago
Pros

For me, the biggest pros was the ease of implementation and use. Thanks to the available integrations, you can start using the system without having to work with the IT department.

Cons

Theirs admin panel still needs some development, as for example you can not find and download invoices in pdf.