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RAY

SaaS-based reputation management software for all entities

RAY - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is RAY?

RAY is a multilingual program that gives organizations the tools to track the reputation of their business or products and stay updated with trends. Marketing managers and staff members can formulate various customer surveys and automatically send them to customers. The platform enables individuals to use different social media platforms and email services to maximize their reach and get extensive reviews. It also allows marketing teams to review specific user segments.

The software enables marketing and public relations personnel to react immediately to reviews through instant review notifications. Employees can reply to comments and critics from blogs, media, and social networks to minimize damage or address customer needs and inquiries. It helps the company maintain its reputation and gain new customers. RAY also helps customer care units save time when replying to customers on Google My Business or Facebook.

Benefits of using RAY

Get authentic 5 star reviews on Google for your brand
Rank higher in Google, local searches, and maps
Survey customers to get more positive REVIEWS
Audit the operation of brand locations and franchisees
Track employee performance
Measure your brand NPS

Starting from

/user

Per month

Alternatives with better value for money

RAY's key features

Most critical features, based on insights from RAY users:

Negative Feedback Management

5.0

(4)

Review Monitoring

5.0

(5)

Review Request

4.8

(5)

Response Management

4.8

(4)

Campaign Management

4.8

(4)

Social Sharing

5.0

(2)

All RAY features

Features rating:

4.8

(9)

API

3.0

(1)

Customer Database

4.0

(1)

Customer Experience Management

5.0

(2)

Review Generation

5.0

(2)

Surveys & Feedback

4.7

(3)

Customizable Templates

4.0

(2)

Dashboard

5.0

(3)

Email Marketing

3.0

(1)

Review Notification

5.0

(3)

Real-Time Notifications

5.0

(2)

Reporting/Analytics

5.0

(2)

Review Sharing

(0)

Sentiment Analysis

(0)

SMS Messaging

5.0

(1)

Social Media Integration

4.5

(2)

Support Audio/Images/Video

(0)

Text Analysis

(0)

URL Customization

(0)

Visual Analytics

(0)

Offline Response Collection

(0)

NPS Survey Structure

(0)

Multi-Language

(0)

Mobile Survey

(0)

Keyword Tracking

(0)

Gamification

3.0

(1)

Feedback Management

5.0

(2)

Data Import/Export

(0)

Customer Surveys

(0)

Customer Segmentation

(0)

Customer Profiles

(0)

CRM

3.5

(2)

Activity Tracking

(0)

RAY alternatives

RAY

4.9

(9)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.7

Customer Support

4.8

Birdeye

4.7

(665)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

TrueReview

5.0

(105)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.9

Value for Money

4.8

Customer Support

5.0

Okendo

4.8

(212)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.6

Customer Support

4.8

RAY pricing

Value for Money:

4.7

Pricing plans

Basic

/user

Per month

Professional

Premium

149

RAY support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

FAQs/Forum

24/7 (Live rep)

Knowledge Base

Training options

Live Online

Webinars

Documentation

Videos

RAY reviews

Overall rating

4.9

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.44/10

Rating distribution

Read all reviews

RAY FAQs

Q. What type of pricing plans does RAY offer?

RAY has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money