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REACH Features

Features Summary

Functionality

4.6

/5

528

Total features

54

4 categories

REACH features

API
Access Controls/Permissions
Activity Dashboard
Advertising Management
Alerts/Notifications
Audit Trail
Auto Update
Automated Scheduling

Common features of Digital Signage software

API
Access Controls/Permissions
Activity Dashboard
Advertising Management
Alerts/Notifications
Audit Trail
Auto Update
Automated Scheduling

Price starts from

20

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

528

Price starts from

20

Per month

visit website

Total Features

54

Unique features

  • Reminders

  • Project Templates

  • WYSIWYG Editor

  • Social Promotion

Functionality

4.6

/5

1.8K

Price starts from

119.95

Per month

visit website

Total Features

100

Features in Common

17

Unique features

  • Competitive Analysis

  • Keyword Rank Tracking

  • Lead Generation

  • Real Time Analytics

Functionality

4.6

/5

1.1K

Price starts from

10

Per month

visit website

Total Features

46

Features in Common

46

Unique features

  • No unique features

Common REACH comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Solid Piece of Software - Offering Custom Branding and Integrations

Reviewed 4 years ago

I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired. REACH's support team is great and they are super friendly... Willing to work through anything with you! It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.

Pros

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Cons

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An honest consumer review for the Reach CMS

Reviewed 3 years ago

Ultimately, Reach has allowed for quick updates to our client ads. Although most features offered by Reach are not something our company needs, they do however open potential opportunities for us to offer to our clients and utilize in the future. Furthermore, Reach did not have a specific feature that one of their competitors does offer (Watchfire Ignite), but I was able to provide the details of this new feature to a Reach Support Representative and they promised to submit this as a potential feature for the Reach CMS. This may or may not be implemented, but my concern was gladly heard - as such, the Reach customer service has been a very positive experience for myself.

Pros

Features available enable us to compete with most of our competition and surpass others. Which in our case, allows us to offer our clients state-of-the-art service.

Cons

Due to this being a web-based system, certain clunky response times for content updates, caching concerns, CSS consistency errors, etc - all account for a demerit in consumer value. Most of which can be addressed with future front-end updates to the Reach software. Largest concern from a front-end development standpoint would be major inconsistencies in responsive view (mobile, tablet). There should be no limitations between devices. Granted, although many of these appear concerning, the web-based route allows for flexible updates on a diverse set of systems, web-based integrations for RSS Feeds/Social Content, and many other valuable features which would hold its weight in limitations if Reach were a standalone application.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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REACH Digital Signage - New Customer

Reviewed 13 days ago

Excellent so far- bringing signage players online, SSO setup, interaction with Customer Service and scheduling content

Pros

Ease of use and setup; VERY Customer Service focused- support is amazing; great library of company produced tutorial videos

Cons

Really surprised the future scheduling of content doesn't show up in the upcoming timeline of events. That should really be addressed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for interactive and engaging signage.

Reviewed a month ago

Using REACH has really changed the way my company views signage and customer engagement.

Pros

Managing all of our signage from one computer is awesome. Live updates are so easy. There are so many prebuilt templates available that I hardly have to design anything from scratch. Probably my favorite feature is the interactive polling. All of our clients think it's so cool to walk by and participate in a poll or survey, then see the results later displayed on our boards.

Cons

Occasionally there is a hiccup with the syncing. But it's extremely rare and nothing a quick hard reset can't fix.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Versatile, Intuitive, and Endlessly Customizable to your needs

Reviewed 2 months ago

In my humble opinion, communication and pre-planning are the cornerstones of good business and project management. The lack of them is the downfall of success. REACH software solves both problems with considerable ease. REACH Media is really the first product that proactively communicates with anyone who sees the monitor display, and it's always there. Good Job!

Pros

Overall ease of use, with little training required. The overall layout is visually appealing.

Cons

After using the software for about two months, I have no real cons, but instead a couple of suggestions. 1) I frequently have the REACH site and an Excel window open on one screen, with the windows reduced to the data being transferred. When a new calendar event window opens, it is fixed and cannot be moved, which greatly restricts window size. Please consider making the event box moveable as a click-and-drag;...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NEW Starter

Reviewed a month ago

I think the value the present is good vs the overall cost.

Pros

I have some experience with another system. The easy of setting up and full management for REACH is nice. The fact that their is no monthly charges beyond the add in services you need is nice. I don't feel like we are paying for something that we get no benefit for.

Cons

I think the editor for creating slides lacks some ability to be creative, it could be upgraded. But it is functional to make basic presentations. I know there is more options, but I am not a graphics person so I may just not know how to use it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Communicate Like a Pro

Reviewed a year ago

From the start I knew I was dealing with a professional company. The training was very helpful and the fact that we can onboard any other person, at any other time, for free, is great. I was able to utilize the software right away and didn't really need a lot of support. When I've had questions or need help, the response is very quick. I love the quality of what we have chosen and have had others remark about how they love the displays. I'm glad that I did my homework and chose a winner.

Pros

I love that it is easy to use and very intuitive. I didn't want to have to buy special hardware or be a tech genius to operate it. I need plug and play and that is what I have. The other thing that I like about Reach is that when I have questions, I get excellent support.

Cons

I like the designing content features the least because they are not as user friendly or intuitive as other design software out there. Although, having said that, once you spend the time and get used to the nuances, you can create some very nice content.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Large Scale Migration of 300 Screens

Reviewed 3 years ago

We had a huge problem. Find a new Content platform for our 300 screens. Find a platform that could handle scheduling. We had outgrown our in-house solution which was lacking in a multitude of features that we found on Reach. The support has always been 100% friendly and helpful, and Reach is always responsive to our needs.

Pros

Without Question, Reach has the best and most flexible scheduling solution I have seen. We like to present relevant and live information on our screens as a complement to our advertiser's content. What better or more pertinent content than a Schedule. Many of our clients are Arenas, and scheduling is thus an essential requirement. When we were looking to migrate, we thought we could never find a suitable scheduling platform until we found Reach. Of course, we do more than schedule, but that is what I like most.

Cons

There is not a lot to dislike. I can see improvements with the online calendar by adding more features, and I know those are on the way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very satisfied with REACH TV

Reviewed 3 years ago

My overall experience with REACH is great! The customer service is very helpful and answers my questions right away and also follows up after a problem is resolved. The ease of uploading our flyers has saved a lot of time. The REACH program is very user friendly. I have been able to navigate the program without problems.

Pros

I like the ease of uploading our flyer images (already designed) for each of our programs at the Bartlett Park District and not having to recreate the messages. I also like the preview feature on the desktop without having to be in front of the actual screen. Also, I like that I can change the order of our messages under the change order tab. And lastly, adding videos are as easy to upload as images.

Cons

I am not sure if this problem is on our end (internet connection- I have contacted our IT staff and they cannot detect a problem), but under Dashboard - the Network health is offline. When viewing the screen in the lobby, my recently uploaded announcements are running correctly. So I am not sure why it would say it was off line? Also, sometimes when uploading a jpg, Reach will skew the jpg. The image...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digital Signage - Higher Education

Reviewed 2 years ago

Ability to communicate information across multiple campuses across the state. Unlimited training and assistance with content creation allows for us to hand off responsibilities to non technical personnel. Excellent experience overall.

Pros

Easy to use. Templates that allow for branding and standardization of content. Ability to share content across multiple signage players. Support and service after the sale.

Cons

Integration with our Emergency Alert and classroom scheduling systems was a challenge.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Internal Communcations

Reviewed a year ago

Overall, my experience with Reach has been easy and enjoyable. Reach provides us with all the necessities we need to efectively use digital signage and communicate across our Steelworks.

Pros

Reach has made our implementation of digital signage simple and easy. The support team is great to work with, always responds within the hour, and eager to help. One of the biggest things I like about the platform is the simplicity of it. As we are new to the digital signage platform, the ability to upload department specific content has been a breeze.

Cons

One of the features that would benefit our usage of Reach would be premade templates. Some of our admins are hesitant of building content because they are unsure of where to start. Having ready to use templates would give them a starting point and an idea on how to layout their content.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great overall product and amazing customer service!

Reviewed 2 years ago

This product is easy to use and customize. Whether you make your own graphics and upload them or use REACH's images and editing tools, you'll be happy with this system. The designers listen to our specific needs and are able to customize our template at any time as well. Everyone I've had contact with has been super helpful and had immediate follow-through. Most importantly, this system is RELIABLE!

Pros

We had a basic one-screen service for multiple years and upgraded our wall screen to REACH just a few weeks ago. Installation and ordering was easy with the help of our contact, [SENSITIVE CONTENT HIDDEN], who helped us every step of the way from design needs, installation, ordering, billing, and training. [SENSITIVE CONTENT HIDDEN] listened to our specific needs and was able to customize our program to be EXACTLY what we need for the present and for the future. When we thought we had the wrong cords for installation (which we didn't...our mistake), she was willing to send the correct ones overnight. She was willing to go over and above for us. This has been a consistent trend in all of my dealings with REACH. HIGHLY RECOMMEND!

Cons

The only thing I would change is the design tools. These aren't always easy to use. The best way to get around this is to design in another program and upload an image instead.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I had originally gone with a different digital signage company, but went with REACH and love it.

Reviewed 5 years ago

Better communication about what our students are currently working on in the building. We put everything on the signs from band concerts, quilting projects, sporting events, parent teacher conferences, lunch menus. Anything that goes on, we put it onto the signs so that when community members and family members are in the building they can get a pretty accurate and recent picture about what's going on at our school.

Pros

It looks very professional and matches our schools colors and logos perfectly. The social media tie ins are also very nice. The YouTube plugin feature is also so simple it's almost idiot proof. I also love that the entire area can be customized to your liking. The Alert system is also very cool for snow days and delays. The parents really like that one. I also like being able to upload PDF files straight to the signs. We get a lot of clothing order forms that are in PDF, so I just toss those up on the signs and we're good to go.

Cons

The scheduling part is a little bit difficult to work with. We have Rschools and it seems to pull a little bit odd, but that may just be me needing to reach out to Customer support representative a little more. It's easy to get it synced up, but it shows (Home) after every event. Not sure why that is. Another thing I've found a little odd is that it is sometimes hard to troubleshoot what is on the screen and what you are seeing when you do a preview. For example, if our FB is not working correctly the display will show all black but the preview will still show the content properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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REACH, a customer's perspective

Reviewed 4 years ago

From first contact to implementation took a while on OUR END due to budgeting into a non-profit system. When we gave the green light it went very well and quickly...but not rushed. Support gave all the information our IT staff needed for a quick, and wireless, installation and implementation of service. Easy to use right from the start and has become even easier to use than when we started two years ago. They will have to pry this system from my, cold, dead hands if the budget ever becomes too lean or a change is suggested. So, I guess you can say I am pleased with the system and value.

Pros

Being able to edit/control content from literally ANYWHERE. This has saved our organization countless hours vs. the old way with USB thumb drives...not to mention 1 person can do the task that took 3 (with travel time) in the past! The Instagram posts are looking fabulous and the stock artwork saves so much time not having to scour the internet to create holiday greetings/notices of closure.

Cons

I know they are working on it already, but our Facebook posts sometimes appear strange and illegible. It seems only to appear legible when the post is not a 'shared' post or story...only when it's created on-page does it seem to appear legible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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REACH Software takes our brand to the next level

Reviewed 2 years ago

From the initial conversations and demonstrations on how the software works, to designing a layout and implementation of our devices, the experience has been top-notch. My questions have always been addressed, and you can tell the responses are sincere. The follow up and updates are appreciated and relevant to my company's needs. We are so happy with the software, we're in discussions on how to use additional devices for future projects now too. The REACH team is so great to work with - you won't be disappointed!

Pros

I was involved with selecting this software, implementing it in our buildings and updating the content regularly. There are many things I like about this software: it is customized to fit our needs, tech support is not only helpful, but they're quick to respond and actually provide a resolution, and the product performs exactly how I hoped it would. Not to mention, it is extremely user friendly! The quality and performance of this product was important to us, and it definitely shows. We've received many compliments on it and we're considering adding more in additional locations. This software not only offers a great communication tool for our company, it helps to elevate our brand. We couldn't be happier with the software.

Cons

I honestly cannot think of any negatives - we're very happy with this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy Transition to digital display implementation - and great Customer service/response

Reviewed 2 years ago

Reach has allowed us to integrate video and graphics in one layout/zone and play them, whereas we didn't have that capability before. It has also freed up the daily/ weekly updating of the screens, as you can schedule ahead and specify dates as to what announcements/graphics appear in each playlist. I currently have 2 displays at different locations displaying different content- i have four playlists going at once. Each monitor has 2 graphic zones, each with it's own playlist - Reach makes this seamless and "easy-peasy".

Pros

ease of use and customization of layouts playlists make importing media easy and simple the ability to make different playlists in different zones makes updating and changing things simple scheduling announcements/graphics ahead of time makes daily updating unnecessary scheduling screen was easy to use and very intuitive Most people can get this software up and running in no time, once again very intuitive layout and design

Cons

The only downside i have found is in the postitioning of Title/Label text boxes - I have had to adjust these several times when putting a static text box/label next to a playlist box. The position on the editing screen is slightly different once it's previewed on the actual screen. It just takes tweaking to get them exactly where you want them to appear.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Engage your Customers

Reviewed 3 years ago

Nothing but Excellent. We have been able to create eye-catching content that makes customers stop and not just walk right on past. I am very pleased to be working with REACH. They continue to enhance the product with new features on a regular basis and I look forward to implementing them in the future.

Pros

Touchscreen integration. Engaging with your customers in a different way than your competitors. This provides great opportunity to keep customers involved and learning more about what we offer. Support team has been fantastic. You don't leave a message and wait for someone to call back. The support team answers the phone and helps you right then! Efficient and super friendly. Integration. They integrate with lots of apps. Social media feeds, calendars, schedules and camera feeds all in real time. With a wide assortment of screen templates and widgets, content is easy to import or create within the software. The installation and setup of our 2x2 video walls was surprising easily.

Cons

I don't have anything negative to say. No issues to date with performance, customer service or quality of the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Marketing Rule of Seven

Reviewed a year ago

It's seldom down, but when it is, tech support is quick to answer the call. The video quality is good.

Pros

I like that users of our facility are being marketed to unbeknownst to them and the more hits, the better (Marketing Rule of Seven). Whether they are a parent waiting for a child to get out of skate lessons, hanging out on the front entry to catch some air, or waiting in the concession line at intermission, it reaches out to the patron where they are without requiring them to actively search, and may just intrigue someone to check an activity out.

Cons

It's difficult to delete a text box once created and sometimes it doesn't project like it previews.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using the Reach platform has really stepped up our facility look.

Reviewed 5 years ago

Ease of use. Nice look. I neglected to select a few boxes in the last page - I also am an administrator and user of the software, in addition to helping pick out the prodcut.

Pros

We primarily use the Reach Software for our facility schedule. We also have it connected to our Social Media feeds (Facebook, Twitter, and Instagram). I love the capability of also adding flyers but we do not take advantage of this enough. Several of my colleagues in neighboring towns have been impressed and are considering adding this to their facilities.

Cons

Although it has happened often, we have had the system stop displaying our data from time to time. When consulting with Reach Service, it seems like it was an issue with RecTrac (Vermont Systems), however when speaking with Vermont Systems they made it seem like a Reach issue. The issues have been rectified but was difficult going back and forth between Reach and Vermont Systems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good commercial signage software for complicated roll outs

Reviewed a year ago

They are a really great group of people. I really like the team and they are good at sorting out any issues we had.

Pros

I like that almost anything is possible as far as sending various content to a network of displays. The software to push content to displays is easy once you're trained up. I no longer work at the company where I used this software.

Cons

When something is flexible it can be complicated and not very pretty and I think both of those things are true about running content through Reach.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reach Media Network

Reviewed 3 years ago

The customer service and tech support are AWESOME. When I have had to reach out to support, they have been right there . . . actual HUMANS answering the phone and they are always quick to provide an answer or help when I need it. Very impressed.

Pros

Flexibility to have multiple templates and themes for the different locations within each organization. Very user friendly in setup and maintaining the system. Up time for our 3 screens has been 99-100% with very little internet interruption.

Cons

The CMS is not mobile responsive and that to effectively modify the information, you need to be at a desktop computer. Obviously not a deal breaker, but would be more convenient if we could make edits on the fly with our smartphones or tablets.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Multiple Displays

Reviewed 2 years ago

We were in need of a software that had the capability of displaying a rolling safety metric on all monitors; REACH was able to assist with a stationary year-to-date widget that is easy to update. Overall, I am extremley satisfied with the services provided by REACH.

Pros

Love having the ability to display different content on multiple monitors. We were able to digitize our brand on the welcome display for our guest, thus reducing the need for paper brochures. Most of our employees are not able to check emails regularly so having the option to display important company announcements facility wide is a major plus for our organization. Contacting REACH Customer Service was a breeze; the employees are very knowledgeable and offer excellent technical support.

Cons

Have not experienced any issues with the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful Product!

Reviewed 4 years ago

One of our biggest goals as a school is to keep all stakeholders informed of what is going on within the school on a daily basis. Our interactive TV, along with the REACH software has allowed us to reach that goal. With a few clicks of a button, our daily announcements, student shout-outs, or other important notifications are published and easy for all to see.

Pros

I love that I am able to access this software from anywhere. Even if I am not in school that day, I am able to send announcements out so the students/staff/community members can see them! I also love how user-friendly the REACH interface is.

Cons

I am not sure I would identify this as a con, but we always appreciate software that is low-cost because of the tight budget we are on. Even yearly specials or price knock-downs might help me sell the yearly cost to my administration!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Digital Signage Solution

Reviewed 4 years ago

Overall the company has been great to work with. They are very responsive and helpful when issues arise.

Pros

The REACH system is extremely easy to use. It gives us the ability to schedule content as far in advance as we would like. Once you have your content created it literally takes less than a minute to publish to however many screens you want.

Cons

Some more sorting options would be nice. Such as the ability to sort by "scheduled" content. Also it would be nice to schedule something for more than one timeframe at a time. For example, right now if I have a poster to publish for Monday to Tuesday one week and Thursday to Saturday 2 weeks in the future, I would have to do two separate publish tasks. It would be nice to be able to do it all at once.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product and very professional looking

Reviewed 3 years ago

Something so simple as having an upcoming events section on our displays that can be updated by all departments really makes getting the right information out there a cinch. As well, the PowerPoint import tool makes it super easy for folks with minimal computer knowledge to update content.

Pros

I really enjoyed working with the team as we were switching to Reach for our digital signage needs. It was an easy transition since the staff at Reach helped setup the back-end the way we needed for our business.

Cons

My biggest wish for continuing work as an Admin is to have a bit more control over our devices and configuring our environments. This is a minimal concern as the team at Reach is always available to quickly help us complete these tasks.