REACH Reviews - Page 5

The software is very easy to use and find your way around. Simple steps are used throughout the entire program.

If I had to pick something it would be the amount of different fonts available. I like options, though there are plenty to choose from that would be something that I would like to see more of.

Ease of use and convenience. I can access our TV's from anywhere in the world and teaching new staff the software is a breeze. As our Marketing Department is only myself and one part-time staff, the ability to "set it and forget" allows me to program a lot of our ads and event details during our slow time and saves extra work during our busy times.

That you can't set one ad to run at several different times. For example, one week on, one week off, one week on. You need to create separate announcements for each run time.

I like that I can schedule when different signs are published or unpublished. I like that it's pretty reliable as well, I can schedule a sign remotely and I don't have to worry that it didn't publish correctly

Managing permissions can be a little tricky, we've asked multiple times for another department to not be able to publish to our screen without permission and unfortunately REACH still hasn't taken care of this.

The REACH digital media software is so easy to use--it is as easy as creating documents and presentation slides. It keeps our entire school informed and up-to-date on the events and special happenings in our community.

I feel like it is so user-friendly that it really doesn't have any cons.

We struggled to find a good solution until we implemented REACH. REACH allows us to display our daily schedules as well as news and marketing information. Customer support has always been top-notch.

No drawbacks. Took a while to get set up and realize the full potential but that’s to be expected.

The ability to upload all types of media is key. Video content, Youtube, Vimeo, and still graphics all on one platform is priceless. The User Interface is very user friendly and the organizational flow provides an easy onboarding process for newer users to this type of technology.

The fact that I am not utilizing ALL of the great features still.

The software is easy to use; from the importing of data, to the displaying of the data, and also if you need to research old data. It is an easy process.

Only the fact that I wish it can handle animations.

Extremely user friendly program. I like the fact that my posts are display almost immediately.

Our layout was customized to suit our needs, on the lower portion of our screen I can only add Word of PDF doc in portrait layout

The Reach platform is adaptable and continues to meet our needs.

At times the configuration and streams are confusing and require assistance from the support team which has always been willing to help.

It is very easy to use and has a variety of things that one can use for the facility. The ability to design everything you need for the facility is the best part of the service.

Scheduling for programs could be a bit easier, but still a great service. The easier option for scheduling is when linking to a gmail calendar, it is much simpler than the scheduling that is offered.

The software is very user friendly. Requires little training to the user to obtain results quickly. The Librarians love it too for displaying events and quips and quotes.

There are no Cons. I could brag about the wonderful technical support offered. They rate number one in my book for valuable customer support services. They respond quickly and are efficient in resolving any issues that may arise.

The software is always easy to use and evolving to include the latest trends. I have not found another company that can offer all of the same services for such an affordable price with great customer service and management.

Honestly, I love everything about REACH, from the people to the software. They are always willing to work with me to resolve any problem I may have and brainstorm solutions/new trends for the future. This is a great company that is only getting better. No problems or regrets.

Our students find the information informative and easy to digest.

There are times when it needs to reboot which can be an annoyance especially over the weekend.

The ease of use and the customer service provided by Reach. Our scheduling software is archaic so the help they provided during initial set up was wonderful.

The hardest part about the software is creating flyers that are both engaging to the public and fit the total area provided for each display.

The Reach Media platform is very easy to use. Create promotions and events in minutes! and then have them displayed within seconds!

Wish the system had the ability to play live cable television channels alongside the promotion content on the same monitor in a split screen.

This software is very easy to use and I like the features and functionality. The technical support is outstanding.

I wish there was a larger library of images, graphics and perhaps additional video/animation features. However, REACH is a very progressive company and are very quick to address customer needs.

I love how easy all the functions for this software are. It's very straightforward creating new content on the site, uploading content to the site, and even just maneuvering the website in general is a breeze. Even when i'm not certain about where to find something, i feel confident just browsing the site and knowing i'll find what i'm looking for.

I can't say i have any complaints about the software. When i encountered an issue and addressed customer service they were quick to answer any question i had.

I like the way it's set up to be able to put announcements on the reach board. It's easy and you have several ways and options to pull from. I can download images and or grab them from my computer. The Reach informational board looks amazing in out front lobby.

Intergration was great, but I fell like scheduling was a bit complicated. But overall it's a great system and maybe I just have to practice on my scheduling a bit more.

The REACH software is very easy to use and user friendly. The content is very useful in a large organization to spread the good word about what is currently happening or what is coming up.

I haven't had any cons to REACH. Not once have I had a problem with the software.

I really like that the REACH dashboard is so easy to navigate. The whole system can easily be maintained by a staff of one or two people, depending on the number of displays you have.

Adding images to announcements - I wish there were a drag and drop feature for images rather than having to go to different screens to upload them.

It's user friendly and we can be creative with our ads.

I would like to be able to add more font choices

I like how easy it is to add youtube videos, and that I can monitor the digital displays in real time

I don't like that PDF's and images do not automatically format to fit in the screen nicely. I have to select either by width or by height, but either way, half of the image is cut off and I have to manually resize and re-align it

Mostly, I love how easy the software is to use and how everyone at REACH works so hard to support their customers.

I would like to be able to set a different end time on the last day of an announcement without having to create a separate/different announcement for it.