App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

REACH Logo

REACH

Interact and transact with customers at scale, in one app.

(2)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

REACH Pricing, Features, Reviews and Alternatives

REACH FAQs

Q. What type of pricing plans does REACH offer?

REACH has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of REACH?

REACH has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does REACH support?

REACH supports the following languages:
Arabic, Chinese (Simplified), Dutch, English, French, Hebrew, Italian, Japanese, Spanish


Q. Does REACH offer an API?

Yes, REACH has an API available for use.


Q. What level of support does REACH offer?

REACH offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

REACH product overview

What is REACH?

REACH Business Cloud is an all-in-one digital customer experience platform for secure agent-customer interactions and transactions. Toggle between real-time or self-service mode for agent-guided eSignature and document collection workflows to identity verification and instant collaboration capability via live video chat and co-browsing. REACH includes the following features in one single platform:

Key benefits of using REACH

  • Digital Signatures - Revolutionize the way you get binding approvals with the in-session electronic signature feature. Secure approvals in real-time on any device, without the need for follow-up calls or emails.
  • eForms - Revolutionize form creation with a mobile-friendly drag-and-drop builder. Upload PDF, add fields, and create forms automatically. Collaborate in real-time and view as traditional PDF or dynamic digital form.
  • ID Verification - Secure interactions with compliant Identity verification. Recipients upload valid IDs and selfies, with face and database checks.
  • Secure Payments - Go digital with instant payment! Add a payment box to any document for quick and secure credit card processing. Get paid instantly and avoid delays in cash flow.
  • Required Forms Upload - Securely request and capture relevant documents, images, and videos with our feature! Recipients can upload or take photos/videos with their mobile devices. View and verify files in real-time, and access them from the agent's dashboard. Hassle-free document capture.
  • Audio + Video Chat - Easily video or audio chat with one or more participants from any device, no downloads needed. Schedule instant or scheduled video sessions with WebRTC communication. The floating video component lets you interact effectively while working on a form/document.
  • Text Chat - You can text/chat with one or more participants from any device and even send URLs and attachments.
  • Co-browsing - Easily browse and collaborate on any website or online form with your recipients. Share your screen and allow both parties to click, scroll, co-fill, and co-sign.
  • Screen Sharing - Share your screen to ensure alignment with your recipients. All participants can share their screens to show the product/service in real-time. Choose to stop sharing at any time and show your desktop or specific tab.
  • eWitnessing - Record all inputs/actions for compliance using the recording feature. Disable recording to avoid data storage.
  • Recorded Meetings - Recorded audio and video sessions.
  • 360° Audit Trail - Track document progress with REACH's automated activity history. Capture the recipient's data inputs and record them for compliance. Avoid rekeying data by pulling it from documents to your back-end systems.
  • Workflow Automation - Automate self-service digital signature, eForm, IDV, and payment workflows or configure real-time workflows. Integrate with your CRM and systems.
  • Dashboard Analytics - Access, control, and analyze session data for informed decisions.
  • Bi-directional Data Flow - Connect your fields to external data sources for bi-directional data transfer between your document and other businesses and services.
  • Bulk Send - Personalize to multiple recipients.
  • White-label -Customize emails, web pages, and Admin UI to reflect your brand. Add logos, change colors, and customize email copy and links.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)
    Chat

    Training options

    In Person
    Live Online
    Webinars
    Documentation
    Videos

    Not sure about REACH? Compare it with a popular alternative

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    REACH pricing information

    Value for money

    4.0

    /5

    1

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    REACH features

    Functionality

    4.0

    /5

    1

    Total features

    102

    7 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Search/Filter
    Third-Party Integrations
    Document Management
    Document Storage
    API

    REACH users reviews

    Overall Rating

    5.0

    /5

    1

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Common REACH comparisons

    Related categories