This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

ReachEdge

Lead capture and conversion system for local businesses

see alternatives

ReachEdge Pricing, Features, Reviews and Alternatives

ReachEdge product overview

Price starts from

$

149

/momonth

What is ReachEdge?

ReachEdge is a web-based lead conversion system designed to be used by local businesses of any size. Included are tools for lead capture and tracking, call recording, automated lead nurturing, marketing analytics, ROI reporting, and more.

Key benefits of using ReachEdge

  • Web forms and phone numbers displayed by ReachEdge are unique to individual marketing sources, enabling users to track which source each prospect has come from.

  • All incoming calls are recorded, with details of the source, call time, and call length, and users can play back recordings to assess staff call handling performance.

  • Real-time alerts are sent to users’ phones when a call or email is received from a new prospect, enabling users to immediately review and classify leads and start the automatic lead nurturing process.

  • Prospects are sent automated response emails after phone calls or web form submissions, with users able to customize email templates with their own branding, colors, logos, and text.

  • Automated nurturing emails can be sent according to a user-defined timeframe, including messages offering customer testimonials, before-and-after pictures, videos, office tours, and more.

  • ROI reports break down contacts by marketing source, and users can estimate potential future revenue from new customers.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    Webinars
    Live Online
    Documentation

    ReachEdge pricing information

    Value for money

    4.0

    /5

    49

    Price starts from

    $

    149

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ReachEdge features

    Functionality

    4.0

    /5

    49
    Total Features26 4 categories

    Most valued features by users

    Reporting/Analytics
    Data Import/Export
    Customizable Templates
    Alerts/Notifications
    Customizable Branding
    Lead Segmentation
    Real Time Notifications
    Estimating

    Functionality contenders

    ReachEdge users reviews

    Overall rating

    4.2

    /5

    49

    Positive reviews

    82%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.32/10
    Rating distribution

    5

    4

    3

    2

    1

    22

    18

    6

    3

    0

    Pros
    Great feedback from the company and great results, getting leads every single day which is the most important thing about the software.

    JK

    Juan K.

    It is pretty easy to use and understand, which is something that we really like about the program. It helps our business stay on top of leads, which is important since we are a referral based company.

    JE

    Jossie E.

    The customer support and response time with the team was fantastic. What a nice group of individuals working for the company.

    SL

    Shanna L.

    Cons
    One negative is that the code is not built in word press format and there are limits to layout and structure of the website.

    DB

    Dale B.

    Tracking campaigns that are generating anything is kinda useless. That is exactly what this software does, track calls and leads that are not ideal.

    AR

    Anonymous Reviewer

    Not built in word press, very limited number of layout and no real flexibility in layout structure.

    DB

    Dale B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Successful ROI

    Reviewed 5 years ago

    Reach Local's products have helped us increase our revenue exponentially. When used together, our campaigns have had a very successful return on investment. Our account manager has gone above and beyond to learn our business and help us form a successful campaign unique to our business and industry.

    Pros

    Easy to use, customization

    Cons

    Some website features are difficult to use

    Vendor response

    Nicole, Thank you for your review! We're happy to hear you've seen increased ROI after using our products and glad your account manager has been helpful.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    ReachEdge Product- Company Standpoint

    Reviewed 5 years ago

    We really enjoy using ReachEdge to help us keep track of all of our clients, follow ups, prospective clients. It is pretty easy to use and understand, which is something that we really like about the program. It helps our business stay on top of leads, which is important since we are a referral based company.

    Pros

    The ease of use and ability to keep track of clients. It is nice to see where your traffic is coming from and your company's response time for prospective business.

    Cons

    The customer service can sometimes be confused on what problems you are experiencing so that can be frustrating to what they see and what you are seeing.

    Vendor response

    Jossie, We¿re happy ReachEdge has been able to help you track clients and see what¿s working for your business. We¿ve passed your comments along to our internal teams. Thank you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Reach Edge review

    Reviewed 5 years ago

    I have been utilizing the ReachEdge platform since December 2013. All in all, have been satisfied with the product and it is a good entry level website platform for those companies just getting started. One negative is that the code is not built in word press format and there are limits to layout and structure of the website. As a result, since our company is grown we feel we have reached a point where we have outgrown the ReachEdge software and are beginning the process to look at other options. Again, it is easy to use and a good solution for newly forming or stagnated companies.

    Pros

    Relatively inexpensive to get a nice looking website built and up and running, easy to use.

    Cons

    Not built in word press, very limited number of layout and no real flexibility in layout structure. As our company has grown, feel like we have outgrown platform as the layout is becoming bulky to handle our needs.

    Vendor response

    Dale, Thanks for taking the time to let us know about your experience. We¿ll pass your feedback along to our internal teams so we can continue making improvements.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very functional but overwhelming

    Reviewed 3 years ago
    Pros

    This is a great feature to have as a business owner, however it is VERY overwhelming. It would be great to designate responding to customers or "leads" to a specific employee, but right now I am the one doing so. It is a little confusing to work but it is a great feature and helps gain customers.

    Cons

    I think if they made it a little simpler on the eyes this would be a 10/10 software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    With them from the start and still here

    Reviewed 5 years ago

    We've been using ReachEdge for years now! The website they made for the company is beautiful, and we've received a lot of compliments on it. It's easy for us to go in and update or we can make changes through them. Their customer support is top notch. They are always helpful and polite. Like I said, we've been using them for years and we have no plans on changing anything! :)

    Pros

    Easy to use. Great customer support.

    Cons

    Nothing.

    Vendor response

    Cassidy, We love being part of your business and look forward to many more years of working together!

    ReachEdge FAQs and common questions

    ReachEdge has the following pricing plans:
    Starting from: $149.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    ReachEdge has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    ReachEdge supports the following languages:
    English


    ReachEdge supports the following devices:
    iPhone, iPad


    No, ReachEdge does not have an API available.


    ReachEdge offers the following support options:
    Phone Support, Email/Help Desk, Chat

    Related categories