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Referral Factory

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Simple referral marketing software. No coding required!

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Referral Factory Pricing

Pricing overview

Value for money rating

4.8

/5

122

Price starts from

95

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

Overall, I can confidently say that Referral Factory has been an excellent investment for my business.
We highly recommend Referral Factory as an excellent investment for any business looking to grow and increase sales.

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Reviewers who mentioned pricing said:

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Marija B.

Facilities Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for money and wide selection of referral program templates

Reviewed a year ago

I wanted to increase number of my customers and I didn't want to build everything from scratch so this really helped me save time. It is super easy to use, data is trackable, it's not expensive

Pros

As a small business owner I understand how much client referrals are important . So, I was really happy to find a platform that helps me build referral program, that is easy to track and there are so many templates for different industries. Templates are customizable so you can play with it and try different looks, add different images etc.Also It is not expensive, that is important part for me, because my business is on tight budget.

Cons

Althought there are lots of supported languages, there is no croatian but that is not a really big problem.

Vendor response

Thank you for sharing your positive experience with Referral Factory. We're thrilled to hear that our platform has helped you build an effective referral program that is both easy to use and trackable. We're proud to offer a wide selection of customizable templates for different industries, and we're glad to hear that you found them useful. We understand the importance of affordability for small businesses, and we're happy to provide great value for money. We appreciate your feedback regarding the Croatian language, and we will take that into consideration for future improvements. Thank you for choosing Referral Factory to help increase your customer base.

NP
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Neil P.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lensology referral scheme

Reviewed a year ago

Very positive.. They took our awkward CRM/invoicing system and made it work for us. Lovely, friendly staff.I would note that so far, the uptake has been a little slow from our customers so we may come back for more advice about what we should expect and how quickly these things should grow.

Pros

Simplicity of the softwareThe friendly and helpful staffThe very reasonable price compared to where we looked before

Cons

The 'reach' figures on the stats don't appear to make sense but I could be wrong about thatWould help if our customers had a login portal for their referrals perhaps?An easier in built mechanism is needed to stop people who sign up to the referrals from inputting the person they are referring instead of themselves

GE
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Grace E.

Education Management, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Wish That I'd Found This Quality Software Referral Management Tool Earlier

Reviewed a year ago
Pros

Customer referrals are the lifeblood of any business. They can give your company visibility, convert views to sales, reward your customers for referring their friends, and remove the headache involved in having to build and launch your own referral system by doing it for you. As a small business and client education services owner, I’ve used Referral Factory for over six months to build, launch, and...

Cons

The only downside that I experienced was that there’s a lot of information on the website, so it can be kind of overwhelming to navigate at first. It can also get a little tricky when you need to send rewards in lots of different currencies. The good news is that any technical issues that I experienced were resolved quickly.

ML
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Murray L.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Having a "virtual team member" bringing us referrals each day was our best acquisitions channel

Reviewed a year ago

The template designs were great for inspiration, and allowed us to see the range of functionality for bringing in videos, which is what our business is premised on. The activation of the campaign was great, and it was easy to surface the campaign on our website, and in an emailer to our existing clients.The outcome of the campaign is really where the value lies - seeing good quality new customers, with an added benefit of network effects keeps them spending more, and churning less. So I'd highly advise the software for SMBs.

Pros

The easy onboarding and ability to choose a template made it easy to see an immediate impact visually. We could connect Hubspot to the product, and then let all our customers know that they could refer their friends, and earn a free month of subscription. I really like that Referral Factory allows me as an entrepreneur to see the metrics associated with acquisition volumes and costs. There were many rewards options and their support team was at the ready for us.

Cons

I understand that SaaS limits flexibility in how generic it might be, but one area that could be a benefit is easier mapping and notification prompts of emails. Perhaps there could be some notifications beyond email, or a daily/weekly summary of the campaign as well.

PO
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Patricia O.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and great price

Reviewed a year ago

In the first three months, I was able to see a difference in client uptick. We have more leads and a better quality of customers.

Pros

As a small business owner, I appreciate the low price and the ease of use. I was able to get some help I needed to get set up by [sensitive content hidden] so I did not have any trouble. Many other plug in referral apps are basic and inefficient and come with no support. I like to be able to contact someone who knows my issues any time I need to.

Cons

So far, I have found nothing to complain about. I am not as skilled with software as some so it took some time to get used to but I got help from [sensitive content hidden] right away!

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Jon G.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It offers a lot more than the price you pay

Reviewed a year ago

Referred customers tend to have higher conversion rates as they come with an added layer of trust and social proof, making them more likely to make a purchase.Expanding Brand Awareness, now I can effectively help the business tap into new audiences and boost brand awareness through authentic word-of-mouth marketing, where satisfied customers share positive feedback about their experiences with others.

Pros

Referral Factory has been supportive, providing us with insights into optimizing our referral program. Setting up the HubSpot integration for this SAAS product was very easy! I was surprised by how simple the process was. Immediately everything ran smoothly. Now I can easily manage multiple social media accounts, create and schedule posts in advance, and track my social media analytics at all times.

Cons

Didn't have any issues. But although it is easy to use, the connection is a little slower because you can connect only one integration at a time.

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Avani S.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Friendly and Efficient customer support team

Reviewed a year ago

So far it has been a wonderful journey using Referral Factory in the last 12 months. I was able to launch cost-effective and result-oriented Referral Campaigns that helped me increase customers and generate more revenue for my business.

Pros

Along with amazing tools for Referral Campaign management, Referral Factory has an efficient and supportive customer support team. I would like to highlight the support provided by Stacey over video calls throughout our journey from signing up to choosing a plan and to implementing a marketing campaign. This support has helped me increase my customer base and build a stable business.

Cons

So far I haven't encountered any issues with Referral Factory as it fits my needs completely.

Vendor response

It's great to hear that the customer support team at Referral Factory has been so helpful and supportive throughout your journey.

DB
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Dustin B.

Building Materials, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Stroke of Genius

Reviewed a year ago

From start to finish the experience has been plain sailing. A goes to B, and onto C, etc. It really couldn't be simpler, and the results speak for themselves. Our only gripe is that we didn't do it sooner.

Pros

The decision to integrate Referral Factory with our CRM software was a stroke of genius. By offering our existing clients an incentive to refer their friends and colleagues, we have seen a substantial increase in orders, which has made the cost of implementing the software negligible. This is a win-win situation for everyone involved. Referral Factory has allowed us to leverage the power of word-of-mouth marketing, which has proven to be hugely impactful for our business.

Cons

The ability to auto-award our biggest referrers with even greater discounts.

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Godwin O.

Education Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good pricing with the best support in Arsen.

Reviewed a year ago

I was having issues with differentiating active referrals from spam referrals who never subscribed to my online course but kept adding referral points to the link owners. Since my switch to Referral Factory, only active referrals are considered thereby increasing my overall sales.

Pros

The referral conversion management and tracking system is so easy to use and implement even after integration of Salesforce.

Cons

I haven't notice anything wrong with the current setup for now.

AR
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Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A game-changer tool that will improve and speed up your sale process

Reviewed a year ago

My experience with Referral Factory has been very good. The tool is very easy to use: setting up campaigns is quick and easy. The tool has helped me and my company to 1. generate good quality warm leads 2. speed up the sales process because the leads already trust us, thanks to the referral. The impact on our ARR after implementing Referral Factory has been tangible. Great job guys!!!!!

Pros

1. Good price and after seeing the return on investment my team and I are even more satisfied!2. Love the integration with CRM-we use Zoho and it works perfectly. 3. Number of reward options available: no matter where your customers are and what they like, there is something to reward them for referring4. Very helpful customer service

Cons

There is not a single function that is not useful or incomplete. The tool is fantastic!

cp
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colin p.

Telecommunications, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for money and 5 star support

Reviewed a year ago

As we are a big company, we had a complex setup in the CRM, and nothing was an issue for Referral Factory and everything went smoothly. Would highly recommend it and in the first 3 months, we have over 400 new customers and ha sbeen a huge success.

Pros

So easy to use and great price point. From day one the onboarding team were excellent and helped us each step of the way.

Cons

I dont have any negatives and we wanted a bespoke integration with salesforce.com, and they did this at no extra charge.

MV
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Marina V.

Financial Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall fantastic experienece and great service

Reviewed a year ago
Pros

I had an excellent experience with Referral Factory so far. It is very convernient, particularly for newcomers. The website has a quite straightforward interface, making it easy to start your campaign right awat as you can utilize templates. Right after beginning we could already observe the positive effect made. It is important to mention that the price is very affordable for the great service and the huge effect made for our campaign.

Cons

You will be required to pay an additional fee if you want to utilize your own domain. Also, I was not able to send emails to certain segments, however the team advised me that this feature will become available next month.

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Justin L.

Writing and Editing, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I had a great experience working with [sensitive content hidden]!

Reviewed a year ago
Pros

I spent quite some time thinking about which program to use, and finally ended up with Referral Factory through someone in my network. It is a user-friendly and effective system that could be integrated into our CRM without any problem. Lead generation is much easier nowadays. I am truly amazed at how easy it works.

Cons

For somewhat smaller companies like mine, it can sometimes be a bit expensive. But utterly worth the money. In the early stages, some problems occurred with the integration, but they were solved in no time.

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Ecem C.

Construction, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use and great support

Reviewed a year ago

I use Referral Factory to reach potential customers in order to save time and cost.

Pros

Interface is easy to learn. Affordable price. The team was so helpful, they guided us in every steps.

Cons

So far I don't have any negative opinion about Referral Factory. It runs without any issue.

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Raymond H.

Management Consulting, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable software with great features

Reviewed a year ago

Great experience so far. Both when I am working on it myself and when I need support. Help is available and they are very accommodating.

Pros

I have been looking for referral software but could never find one that fits me well. Referral factory turns out to be the one I have been looking for. It is affordable, and it is jam-packed with features. It helps me create and run my first referral marketing for my consulting business.

Cons

I don't believe it have the feature to automatically generate coupon codes. From what I see, I have to upload and distribute them myself.

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Murray L.

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Referral Factory helps us grow our customer base with the right types of clients

Reviewed 3 years ago

Customers that trust and believe in our service are our best advocates for growth. They refer their network, so our new wave of customers is easier to onboard, trusts our product, is happy to pay for the value, and stays retained for longer. We're grateful for this kind of customer growth.

Pros

The software is easy to use and have a campaign up and running in a few minutes. Once you start generating referrals, you can manage and monitor them easily, and track your growth through a visual dashboard.

Cons

The software fulfiled all of our campaign needs, but sadly there's no ability to pay a reward to qualifying referrals. Perhaps this is a product feature for the future.

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Ernesto M.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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You need referrals? Then this is the tool for you

Reviewed 3 months ago
Pros

I like how easy it is to setup and operate, it's also affordable compared with the market. It's been helping our business quite a lot.

Cons

Sometimes the UX is a bit laggy, but could also be that my computer is not the fastest these days :)

JW
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Jeffrey W.

Accounting, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great extension to our growing business

Reviewed a year ago

Value for money

Pros

Easy to use and great tooling. Works very well in our business

Cons

We haven't had any issues or difficulties with setup and running the tooling.

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Craig B.

Telecommunications, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use referral platform for small businesses

Reviewed 3 years ago
Pros

I didn’t need help from external sources - I could create a referral program by myself in a few minutes. Very user friendly and uncomplicated. Very affordable for a small business owner like myself.

Cons

I haven’t found any issues with the software so far