Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available
Starter: $200 per month
Growth: $400 per month
Established Business: $800 per month
Agency & Enterprise: Contact for price quote
(Optional success package available for additional $400, or free with 6 month subscription)
11 reviewers had the following to say about Referral Rock's pricing:
We looked at referral platforms that had many more features and better integrations with our database (SalesForce) but they were in the $ range and intended for much larger enterprise clients. As a small business Referral Rock was affordable and came with the basic set of features we needed.
Pros
Value.
Cons
Lack of cheap and easy integration with SalesForce.
Allen,
Thank you for the honest review. We're working on many new features that I think you'll be excited about. You on first on the list for SalesForce integration!
Rating breakdown
Likelihood to recommend: 8/10
I've used friendbuy and kickofflabs. I've looked at several other referral programs. Referral Rocks is a great combination of features, ease of setting up, support, and of course pricing / value prop.
Thanks Ben! Happy we could help and looking forward to continue to work with you!
Rating breakdown
Likelihood to recommend: 10/10
I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience.
Pros
I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.
Cons
I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.
Rating breakdown
Likelihood to recommend: 5/10
Pros
Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.
Cons
It's not really a con but better artwork would be nice. But you have the option to upload your own work.
Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.
Rating breakdown
Pros
This was exactly what we needed and nothing we did not. It was also a great value compared to competitors.
Cons
Not quite as many features as other referral software providers. With that said, it does contain what was most important to us.
Thanks Aaron. This is going to be a great year for us to add to our feature set! Leaps and bounds in the next few months!
Rating breakdown
Excellent
Pros
It does everything we need for our referral program. And also they are very good and knowledgeable people to interact with.
Cons
Overall there was nothing vital missing. A couple of the things we liked were on the more expensive plan.
Rating breakdown
Likelihood to recommend: 10/10
Pros
Once you get the hang of it and learn the vernacular it's pretty straightforward. And, it seems to have all the features I need without costing a fortune.
Cons
Working with the text, like font selection and size, spacing, etc. is super glitchy and I found myself finding workarounds when putting together the member and referral pages. Never did really get it to look the way I wanted it to look. And, if I indented anything it automatically inserted quotations kind of underneath the text. Everything else seems to work fine, but considering the text setup is crucial to the message it seems as though maybe some more functionality attention should be paid to that. Choosing text size is a real pain since there is no way to know exactly what size you are choosing.
Thanks Johnny. We are redoing the program editors in the next month or so! Valuable feedback!
Rating breakdown
By far the best part of the software is the team behind it. Our success manager is on top of every request and has been invaluable in getting us up and running quickly.
Pros
The flexibility and customization options are near endless and that makes the platform incredibly valuable for a product like ours. We are able to uniquely merge our customer experience with their underlying technology seamlessly.
In addition, our success manager has been rock solid (pun intended). He's really helped us extract the maximum value from the platform, unique to our business and customer experience.
Cons
While we are in the early phases of our launch, the only drawback for some may be in the flexibility of the platform itself. Because of its flexibility, many of the functions can/should be custom built for your unique organization. While this is a huge plus for us, it may not be the best option for some.
Rating breakdown
Likelihood to recommend: 8/10
Our business relies greatly on word of mouth referrals. We were looking for ways to leverage that and reward our partners and clients, but the manual process was too much for our small team to handle. We started looking into better ways to manage our referral programs and came across Referral Rock! We have taken all the tedious manual work out of the equation now that we are using Referral Rock. Overall, I give them a good rating for an affordable product with great customer service. Thanks Referral Rock!
Pros
Ease of use, automatic rewards distribution, and integration capabilities
Thanks David. Glad we could help
Rating breakdown
Likelihood to recommend: 10/10
Pros
In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels.
So, we began the hunt to find a referral program software company who could rally behind us just as our customers do.
After speaking with more than 4 other companies, we signed on with Referral Rock.
Why?
For a few reasons:
Price is competitive for what you receive
UI is clean and easy to navigate
They offer key feature sets which include: easy to embed widgets, single- or double-sided referral program options, one-click call-to-action for quick sign up, automated templated email messages, unique tracking for sharing, API integration, conversion tracking, reporting, etc.
Weve been using Referral Rock for a few months now and I have to say that if you want stellar customer service these guys deliver on all levels. They are attentive. Will customize anything you need on the fly. By far, their team is awesome to work with and will help you get results.
Also, if you provide them with feedback it doesnt get lost. Its seen as valuable and taken into consideration when they update their software.
Cons
The only con would be their reporting its limited.
Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!
Rating breakdown
I stumbled upon Referral Rock a couple months ago when we decided to launch our Referral Appreciation Program. We were looking for a simple way to automate the referral process so as to make it easier for people to refer others. Before and after discovering ReferralRock I investigated a number of alternatives. Some were too expensive while others were too complicated. For us, ReferralRock was just right. It offered a simple interface, with tracking abilities as well as an option to manually add leads to a referrer. The main drawback that I have encountered is the inability to edit the contact details of a referrer or to complete delete one if necessary. I has provided this feedback and been informed that it is something that is being looked into. My experience with the customer service has been very good and the company is open to feedback from the users of its platform. I see a promising future for this software.
Rating breakdown
