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Referral software for refer a friend and partner programs
Referral Rock Pricing
Pricing overview
Value for money rating
4.5
/5
55
Price starts from
200
Per month
Per Feature
What users say
AA
Amber A.
AR
Anonymous Reviewer
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Reviewers who mentioned pricing said:
Brett P.
Verified reviewer
Used daily for 6-12 months
Review source
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Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.
It's not really a con but better artwork would be nice. But you have the option to upload your own work.
Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.
Amber A.
Financial Services, 1-10 employees
Used daily for less than 6 months
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I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience.
I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.
I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.
Joanna E.
Used daily for less than 6 months
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In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels. So, we began the hunt to find a referral program software company who could rally behind us just as our customers do. After speaking with more than 4 other companies, we signed on with Referral Rock. Why? For a few reasons: Price is competitive for what you...
The only con would be their reporting its limited.
Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!
Austin J.
Verified reviewer
Consumer Goods, 51-200 employees
Used daily for less than 6 months
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By far the best part of the software is the team behind it. Our success manager is on top of every request and has been invaluable in getting us up and running quickly.
The flexibility and customization options are near endless and that makes the platform incredibly valuable for a product like ours. We are able to uniquely merge our customer experience with their underlying technology seamlessly. In addition, our success manager has been rock solid (pun intended). He's really helped us extract the maximum value from the platform, unique to our business and customer experience.
While we are in the early phases of our launch, the only drawback for some may be in the flexibility of the platform itself. Because of its flexibility, many of the functions can/should be custom built for your unique organization. While this is a huge plus for us, it may not be the best option for some.
Anonymous Reviewer
Verified reviewer
Hospitality, 11-50 employees
Used other for 6-12 months
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Excellent
It does everything we need for our referral program. And also they are very good and knowledgeable people to interact with.
Overall there was nothing vital missing. A couple of the things we liked were on the more expensive plan.
Dahlian L.
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I stumbled upon Referral Rock a couple months ago when we decided to launch our Referral Appreciation Program. We were looking for a simple way to automate the referral process so as to make it easier for people to refer others. Before and after discovering ReferralRock I investigated a number of alternatives. Some were too expensive while others were too complicated. For us, ReferralRock was just...
No pros were added to this review
No cons were added to this review
Allen M.
Renewables & Environment, 11-50 employees
Used weekly for 1-2 years
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We looked at referral platforms that had many more features and better integrations with our database (SalesForce) but they were in the $ range and intended for much larger enterprise clients. As a small business Referral Rock was affordable and came with the basic set of features we needed.
Value.
Lack of cheap and easy integration with SalesForce.
Allen, Thank you for the honest review. We're working on many new features that I think you'll be excited about. You on first on the list for SalesForce integration!
David M.
Online Media, 1-10 employees
Used weekly for less than 6 months
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Our business relies greatly on word of mouth referrals. We were looking for ways to leverage that and reward our partners and clients, but the manual process was too much for our small team to handle. We started looking into better ways to manage our referral programs and came across Referral Rock! We have taken all the tedious manual work out of the equation now that we are using Referral Rock. Overall, I give them a good rating for an affordable product with great customer service. Thanks Referral Rock!
Ease of use, automatic rewards distribution, and integration capabilities
No cons were added to this review
Thanks David. Glad we could help
Steve S.
Verified reviewer
Insurance,
Used monthly for less than 6 months
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Increased our customer base and exposed our brand to a much bigger audience at a very good ROI compared to the likes of Adwords.
The setup widget is doesn't take long to setup, and understand. You do need some experience with setting up campaigns, but if you miss anything the onboarding team takes you through a pre-launch call and screen sharing - which picked up the things that I had missed.
It's probably no for everyone - given it is a commitment to setup and use - the easiest thing would be to just email your customers. But this adds a layer of tracking and viral-ness given people that are referred to, can also make referrals. To get the most out of it I suggest testing various offers to find a sweet spot.
Thanks for the comment on benefits! Many of our customers have found referral programs can be a great channel for user acquisition vs Adwords
Aaron R.
Used weekly for less than 6 months
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This was exactly what we needed and nothing we did not. It was also a great value compared to competitors.
Not quite as many features as other referral software providers. With that said, it does contain what was most important to us.
Thanks Aaron. This is going to be a great year for us to add to our feature set! Leaps and bounds in the next few months!
Ben S.
Nonprofit Organization Management, 1-10 employees
Used weekly for less than 6 months
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I've used friendbuy and kickofflabs. I've looked at several other referral programs. Referral Rocks is a great combination of features, ease of setting up, support, and of course pricing / value prop.
No pros were added to this review
No cons were added to this review
Thanks Ben! Happy we could help and looking forward to continue to work with you!
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