Referral SaaSquatch Features

Referral SaaSquatch

Customer referral marketing software for SMEs

4.5/5 (8 reviews)

Referral SaaSquatch Feature Summary

  • Loyalty program
  • Lead management
  • Activity management
  • Activity tracking
  • Application integration
  • Campaign management
  • Campaign segmentation
  • Customer analysis
  • Customizable branding
  • Email integration
  • Mobile integration
  • Targeted promotions
  • Analytics
  • Referral tracking
  • Secure data storage
  • Status reporting
  • Third party integration
  • Activity dashboard
  • Design management
  • Multi-campaign
  • Conversion optimization tools
  • Mobile software development kit
  • Customer loyalty program
  • Social network marketing
  • Event triggered actions
  • Multi-channel marketing
  • Activity monitoring
  • Triggered email
  • Reward distribution

Marketing Feature Comparison

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A/B Testing (180 other apps)
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Activity Dashboard (293 other apps)
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Campaign Analysis (244 other apps)
Campaign Management (278 other apps)
Content Management (239 other apps)
Customizable Branding (237 other apps)
Customizable Templates (258 other apps)
Data Import/Export (210 other apps)
Drag & Drop Interface (237 other apps)
Email Marketing Management (176 other apps)
Engagement Analytics (229 other apps)
Monitoring (229 other apps)
Multi-Channel Marketing (207 other apps)
Real Time Analytics (207 other apps)
Reporting & Statistics (289 other apps)
Social Media Integration (285 other apps)
Social Network Marketing (173 other apps)
Third Party Integration (278 other apps)

Competitor Feature Comparison

Referral SaaSquatch Feature Reviews

8 reviewers had the following to say about Referral SaaSquatch's features:

Scott Sasser

Overall, it has felt a bit limiting at times, but for the price, we are getting what we need.

2017-05-09

Pros

Being able to pull my own reports when I need them. (New feature that is definitely appreciated).

Cons

., easily sortable/exportable lists of who referred who.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks for the feedback Scott! We're investing in more platform flexibility so you and our customer base can get more value from our solution.

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Nika Kramzar

Excellent customer service

2017-01-23

One of the best experiences I've had with a 3rd party provider, which is extremely important.

Pros

It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome!

Cons

That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Referral SaaSquatch

Give clients opportunity to modify the widget and shared content themselves.

Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical.

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Raul Rubio

Great support

2017-01-04

Although we went through tough times for integration, thanks to the RS services team we've got everything up, running and delivering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks for the review Raul - we love working with your team and are looking forward to growing our partner relationship.

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Jeremy Lee

ReferralSaasquatch made it easy to create and test a referral system

2017-05-09

Pros

ReferralSaasquatch was easy to use, they had good documentation, and great support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks for the feedback Jeremy! We loved working with your team on your referral strategy and reward campaigns. Let us know when you're looking to revisit a customer marketing solution.

Read more
Meagan McKinnon

Since some recent features/updates, it's better now

2018-08-01

Pros

locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system.

Cons

there's just a lot of unnecessary clicks in here. good example is when trying to identify *why* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bennett Fitzgibbon

Incredibly helpful team and suport

2018-09-17

Pros

The price point was within our budget and provided the required functionality we were looking for.

Cons

Didn't have a chance to fully vet the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Edgar Zacharjev

The whole team was a pleasure to work with.

2017-05-10

If you are like for a quick referral tool to help spread the word about your product, I would recommend it.

Pros

Also the entire team was a pleasure to work with, they helped us with customisation and changes that we required without much hassle.

Cons

There were some limitations in terms of customisation and fitting it into our platform to be exactly as we wanted down to a tee. Eventually we built an internal system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Appreciate the feedback! It was a pleasure working with your team to explore the benefits of referral marketing. Let us know if you're looking at improving your internal program this year!

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Patrick Kay

The Right Decision!

2017-01-31

The bottom line is that they delivered on their promise, with a quick turn around!

Pros

Scalable, flexible solution!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Referral SaaSquatch

Amazing implementation team, with stellar artwork!

Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks Patrick! Tile has been a great referral partner for us in the E-Commerce vertical.

Read more