SaaSquatch Features

SaaSquatch

Loyalty, Referrals and Rewards for Online Businesses

4.5/5 (10 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Management
Activity Tracking
Advocate Management
Affiliate Management
Alerts/Notifications
Analytics/ROI Tracking
Bonus Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Client Portal
Commission Management
Communication Management
Community Management
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Email Management
Email Marketing
Email Templates
Email/Online
Employee Referral Management
Employee Reward Programs
Engagement Tracking
Event Triggered Actions
For Customer Referrals
For Employee Referrals
Fraud Detection
Gamification
Gift Card Management
Incentive Management
Lead Capture
Lead Engagement
Lead Generation
Lead Management
Loyalty Program
Member Portal
Membership Management
Monitoring
Multi Level Marketing (MLM)
Multi-Campaign
Multi-Channel Marketing
Multi-Language
Performance Metrics
Progress Tracking
Promotions Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reference Management
Referral Templates
Referral Tracking
Reporting & Statistics
Reporting/Analytics
Rewards Management
Rewards Program
Segmentation
Social Engagement
Social Media Integration
Social Promotion
Template Management
Third Party Integrations
Transaction History
User Management
Visual Analytics
Widgets
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API
Activity Dashboard
Activity Management
Activity Tracking
Advocate Management
Affiliate Management
Alerts/Notifications
Analytics/ROI Tracking
Bonus Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Client Portal
Commission Management
Communication Management
Community Management
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Email Management
Email Marketing
Email Templates
Email/Online
Employee Referral Management
Employee Reward Programs
Engagement Tracking
Event Triggered Actions
For Customer Referrals
For Employee Referrals
Fraud Detection
Gamification
Gift Card Management
Incentive Management
Lead Capture
Lead Engagement
Lead Generation
Lead Management
Loyalty Program
Member Portal
Membership Management
Monitoring
Multi Level Marketing (MLM)
Multi-Campaign
Multi-Channel Marketing
Multi-Language
Performance Metrics
Progress Tracking
Promotions Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reference Management
Referral Templates
Referral Tracking
Reporting & Statistics
Reporting/Analytics
Rewards Management
Rewards Program
Segmentation
Social Engagement
Social Media Integration
Social Promotion
Template Management
Third Party Integrations
Transaction History
User Management
Visual Analytics
Widgets
Visit WebsiteCompare App
API
Activity Dashboard
Activity Management
Activity Tracking
Advocate Management
Affiliate Management
Alerts/Notifications
Analytics/ROI Tracking
Bonus Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Client Portal
Commission Management
Communication Management
Community Management
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Email Management
Email Marketing
Email Templates
Email/Online
Employee Referral Management
Employee Reward Programs
Engagement Tracking
Event Triggered Actions
For Customer Referrals
For Employee Referrals
Fraud Detection
Gamification
Gift Card Management
Incentive Management
Lead Capture
Lead Engagement
Lead Generation
Lead Management
Loyalty Program
Member Portal
Membership Management
Monitoring
Multi Level Marketing (MLM)
Multi-Campaign
Multi-Channel Marketing
Multi-Language
Performance Metrics
Progress Tracking
Promotions Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reference Management
Referral Templates
Referral Tracking
Reporting & Statistics
Reporting/Analytics
Rewards Management
Rewards Program
Segmentation
Social Engagement
Social Media Integration
Social Promotion
Template Management
Third Party Integrations
Transaction History
User Management
Visual Analytics
Widgets
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

SaaSquatch Feature Reviews

8 reviewers had the following to say about SaaSquatch's features:

Darren C.

Makes it simple to create a network effect

2020-07-20

Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP.

Pros

- Ability to add/create multiple programs and run them simultaneously - Ability to create and configure a program to meet your needs - Well supported API docs - Helpful and knowledgeable support staff - Great tracking and analytics/reporting - Easy to use admin UI - Company listens to feedback and values it

Cons

- Integration was straightforward and easy with SQ's documentation - The specialize in Referral Programs and have all the necessary features to create and scale it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott S.

Overall, it has felt a bit limiting at times, but for the price, we are getting what we need.

2017-05-09

Pros

Having a Slack channel setup has made it very easy and the team is extremely responsive.

Cons

., easily sortable/exportable lists of who referred who.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks for the feedback Scott! We're investing in more platform flexibility so you and our customer base can get more value from our solution.

Read more
Nika K.

Excellent customer service

2017-01-23

One of the best experiences I've had with a 3rd party provider, which is extremely important.

Pros

It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome!

Cons

That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering SaaSquatch

Give clients opportunity to modify the widget and shared content themselves.

Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical.

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Brian G.

Very good referral platform

2019-12-31

We replaced the existing tool with Saasquatch. Customer service is great

Pros

Platform is well laid out and can integrate to a variety of platforms

Cons

May need additional email marketing tools to send communication to users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Raul R.

Great support

2017-01-04

Although we went through tough times for integration, thanks to the RS services team we've got everything up, running and delivering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks for the review Raul - we love working with your team and are looking forward to growing our partner relationship.

Read more
Edgar Z.

The whole team was a pleasure to work with.

2017-05-10

If you are like for a quick referral tool to help spread the word about your product, I would recommend it.

Pros

I enjoyed the simplicity of implementing and tracking the referrals.

Cons

There were some limitations in terms of customisation and fitting it into our platform to be exactly as we wanted down to a tee. Eventually we built an internal system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Appreciate the feedback! It was a pleasure working with your team to explore the benefits of referral marketing. Let us know if you're looking at improving your internal program this year!

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Jeremy L.

ReferralSaasquatch made it easy to create and test a referral system

2017-05-09

Pros

ReferralSaasquatch was easy to use, they had good documentation, and great support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Referral SaaSquatch


Thanks for the feedback Jeremy! We loved working with your team on your referral strategy and reward campaigns. Let us know when you're looking to revisit a customer marketing solution.

Read more
Meagan M.

Since some recent features/updates, it's better now

2018-08-01

Pros

locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system.

Cons

there's just a lot of unnecessary clicks in here. good example is when trying to identify *why* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more