Rejoiner Features

Rejoiner

Email Marketing & Cart Abandonment For eCommerce

4.98/5 (47 reviews)

Rejoiner Feature Summary

  • Holdout Testing
  • Site Analytics
  • Pre-Submit Tracking
  • Cart Regeneration
  • Email Analytics
  • Segment based on demographic, transaction and purchase data
  • Conversion & Revenue Tracking
  • Integrated with 10+ eCommerce platforms
  • Manage multiple client accounts — all from one dashboard
  • All customer data is stored and SSL encrypted
  • Test two email campaigns against each other to find a winner
  • Send multistage email sequences at times you schedule
  • Deliver emails when they generate maximum impact

Rejoiner Features In Depth

Email automation

Email automation is at the Rejoiner’s core, informing many of the other key features of present within the advanced targeting and marketing platform. Automated emails can be sent out at regular intervals after triggering events occur, the most common of which are cart abandonment emails.

Setup your first campaign by selecting the time schedule for your email sequence. (For example, you might want an email to go out automatically 30 minutes after a visitor has left your website.) Rejoiner’s automation campaigns work on their own, so you won’t have to click “Send” or customize your emails each time they go out. An in-house design and HTML team helps you create and launch every email campaign for you.

Email analytics

The best email marketing campaigns are never truly finished. With optimization and analytics, eCommerce brands can continue refining their messaging and marketing tactics in order to get the best results.

To uncover how your automated emails are performing, visit the Rejoiner dashboard page. You’ll see how cart abandonment emails are impacting your website, how your campaign emails are performing, and how much actual revenue is being generated by each campaign. If you notice lower-than-average email open rates, that could be a sign that it’s time to change up your marketing pitch.

Email segmentation

Segmentation can be used to target selected customer groups with relevant messages. Segmented groups typically share certain traits or characteristics, such as customers who abandoned their carts before completing their purchases or customers who fit certain demographic characteristics.

Create as many segments as you need, choosing a name and a set of filters for each new segment. Your segments will be structured as a CND formula, with a segment, clause, and filter. Filter your segments based on cart items, cart data, customers, events, lists, or email engagement. Once your segments have been setup, you’ll be able to send automated email messages to customers based on the items they have left in their carts or based on the types of emails they’ve opened in the past.

A/B testing

Using Rejoiner’s Campaign Editor, eCommerce brands can setup, schedule, test, and manage their automated email campaigns. A/B testing plays an important role in creating and optimizing email marketing campaigns. Using multiple test types, like 50/50 splits and hold outs, brands are able to determine which types of content and messaging their customers are responding to and which messages are most likely to end up in the trash.

A/B testing helps you see how small changes in your messaging or targeting impact key metrics, such as open rates, click-through rates, conversion rates, and revenue per email. Define your own sample size and type out a short description of the test you’re running. For example, you might want to test different subject lines to see what customers are responding to, and then measure those results based on your own pre-determined goals. You can see the results from your Email Campaign Manager.

Competitor Feature Comparison

A/B Testing
API
Automated Scheduling
Behavior Tracking
Campaign Analysis
Campaign Management
Campaign Segmentation
Click Tracking
Conversion Rate Optimization
Conversion Tracking
Customer History
Customer Profiling
Customer Segmentation
Data Import
Demographic Data Collection
Drip Marketing
Email Distribution
Email Invitations & Reminders
Email Marketing Management
Multi-Campaign
Multiple User Accounts
Performance Metrics
Real Time Analytics
Real Time Data
Reporting & Statistics
SSL Security
eCommerce Integration
Learn moreCompare App
A/B Testing
API
Automated Scheduling
Behavior Tracking
Campaign Analysis
Campaign Management
Campaign Segmentation
Click Tracking
Conversion Rate Optimization
Conversion Tracking
Customer History
Customer Profiling
Customer Segmentation
Data Import
Demographic Data Collection
Drip Marketing
Email Distribution
Email Invitations & Reminders
Email Marketing Management
Multi-Campaign
Multiple User Accounts
Performance Metrics
Real Time Analytics
Real Time Data
Reporting & Statistics
SSL Security
eCommerce Integration
Learn moreCompare App
A/B Testing
API
Automated Scheduling
Behavior Tracking
Campaign Analysis
Campaign Management
Campaign Segmentation
Click Tracking
Conversion Rate Optimization
Conversion Tracking
Customer History
Customer Profiling
Customer Segmentation
Data Import
Demographic Data Collection
Drip Marketing
Email Distribution
Email Invitations & Reminders
Email Marketing Management
Multi-Campaign
Multiple User Accounts
Performance Metrics
Real Time Analytics
Real Time Data
Reporting & Statistics
SSL Security
eCommerce Integration
Learn moreCompare App

Rejoiner Feature Reviews

25 reviewers had the following to say about Rejoiner's features:

Jasmina Aganovic

Seamless lifecycle email marketing for growing brands

2017-11-29

The iterations were minimal and as a third party service they understood our brand very quickly.

Pros

We have been impressed with how they've been able to craft content and design that's on brand combined with their real effort to meet our specific needs and timing. 

Cons

Would love a real time dashboard for easier and self-serve access to stats (we hear this is in the works and very much are looking forward to it).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee Malcher

A full turn-key solution delivered with more than a cherry on the top. Professional and pro-active.

2017-05-03

Saved time in setting up.

Pros

The continual optimization and improvement of strategy based on data and learnings with limited man-management really does allow for peace of mind that results are going to improve, not just continue.

Cons

Discrepancies in reporting between analytics and Rejoiners dashboard is a small challenge but the problem lies more with Analytics providers rather than Rejoiner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Elish Patel

Easily reachable one on one experience with people that really know what they're doing.

2017-06-20

We also see a marked increase in Long Term Value of our customers from continued engagement through post purchase campaigns.

Pros

I like being able to easily grab a snapshot of my running campaigns and A/B Test on the fly.

Cons

Doesn't currently handle my newsletter and other list management needs, but I'm sure they'll fix that stuff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Iztok Franko

Agile email automation / Great solution for cart abandonment

2017-06-13

Pros

Most of all, you get the whole package (technical integration, email design, analytics, A/B testing). Teams is agile, knowledgeable and supportive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bryan Johnson

Great for Growing your Email Business without Increasing Staff

2017-03-20

Our website was integrated within 1 hour, had our first cart abandonment campaign up and running in less than a week, and the rest is history.

Pros

The great team of email experts you get with it.

Cons

Currently doesn't integrate with our bricks and mortar POS system, so we only are leveraging it for our online business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeong Lee

Must-Have Product for E-Commerce

2017-03-29

It is always a two-way interaction which also makes me feel good to be part of the strategy discussion and campaign management. The dashboard is user-friendly and I get monthly updates on the campaign performance directly from the team which helps me a lot in keeping track of my email efforts, especially when I'm overloaded with 13-14 different campaigns!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rodric Haddad

Rejoiner is the best software we've found in its market. It's easy to use and got us results quickly

2018-03-18

Rejoiner's recovering "lost" sales for us daily, contributing a considerable chunk to our bottom line every month.

Pros

They assisted us with understanding their tools, QA'ing our own implementation & getting our cart abandonment campaigns online.

Cons

Rejoiner's dashboard could use a bit of improvement, as some reports are hard to get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimi Klasser

A true partner to their clients, innovative and effective

2017-07-31

This service provides an amazing touchpoint for customers and they make it easy to implement and manage.

Pros

If you're looking for email marketing experts, you've found them!

Cons

Maybe just that I wish I had added the other campaigns sooner!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacey Dossett

Top service and ease of use

2017-04-10

However the real benefit is the support team, who provide creative designs and some fun and unique copy perfect for our brand. The reporting platform is also a stand out, very clear and informative.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy Blumberg

Great software, great customer service, super easy to set up and use.

2017-06-14

Increased revenue, and lots of time saved. No real cons, they're great at what they do.

Pros

They also provided great post-launch support in terms of ideas to improve the campaign, and same as in launch they fully executed all ideas, which led to increased performance from all the campaigns over time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sergio Diazgranados

Love working with these guys!

2017-05-22

Pros

It works and we are converting at a solid rate 2. Very easy to use 3.

Cons

The only con I can mention is that I wish there was a search function for campaigns. During our peak time it can get messy back there so I wish I could quickly find the campaigns I need to quickly address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Wes Hepker

Verified Reviewer

More efficient use of funds.

2016-04-01

Rejoiner's features and creatives have given us a better means to communicate with users than any other prior email solution.

Pros

We like testing our solutions to make sure they have a positive impact.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Jasper Heaton

Great service that knows the ins and outs of the email marketing world

2018-06-20

We benefitted from Rejoiner's efficiency across all areas of their service.

Pros

Working with their team on our email campaigns over the past year has been essential for our growth and our return on investment with Rejoiner has been more than worthwhile.

Cons

Everything is easy to use and their metrics and reporting software is flawless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anwar Ayad

Easy to setup. Great customer service. Very fair pricing. Definitely recommended!

2018-03-13

Pros

During the last months a couple of questions came up that have all been answered competently regardless if it was a technical question, a question about statistics or about the handling.

Cons

The interface is not international.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sandis Viksna

Rejoiner saves our clients 1000's of dollars every week.

2017-06-21

It was easy to integrate with our client shopping carts and we set up it in less than 2h and made first sale recoveries within hours.

Pros

It is "set and forget" system or you can explore range of segmentation rules and split testing to boost revenues even further.

Cons

For very small sites (making low number of sales) it might be costly but if there's decent number of daily sales then it is 100% sure to result in more completed purchases - both by assisting some and by saving ones that wouldn't have come back otherwise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eliza Sheffield

Great Product, Great Support

2019-01-18

Fabulous experience - great team, great support, great platform.

Pros

We highly value the team's ability to understand our strategic objectives and execute campaigns to support these goals.

Cons

The reporting is a bit rudimentary - but with the new release that will improve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joel Mitchell

Easy to use, measurable results, excellent service and support.

2017-06-07

Uplift in sales by recovering abandoned carts. Strong and consistent ROI.

Pros

Their flair for design, compelling copy and measured testing programs provide both a creative and data driven approach to our abandoned basket campaign.

Cons

Perhaps the full suite of products they offer is a bit pricey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marta Wohrle

An excellent partnership

2018-07-23

Improved conversions

Pros

And now, after six months, we expanded our arrangement to include browse abandonment, a new welcome series, and a win-back campaign. We're looking forward to expanded growth with Rejoiner.

Cons

The reporting is a little too high level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Stone

Very Happy with Rejoiner Program!

2018-03-28

Pros

They have also taken a lot of the guess work out of the process by using best practices based on past successes. The analytics speak for them themselves with a significant increase (28x!)

Cons

Not really anything negative to say except with any "leap of faith" there are always budgetary concerns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Erin L

Easy to Use, Effective, and High ROAS

2018-12-07

The cost is incredibly reasonable, so this channel has the highest ROAS by far.

Pros

Has all the technology and features you would expect Easy to use interface Super responsive team and service is end-to-end High return on spend and great ROAS

Cons

Wish it were a full-service ESP Greater integration with Magento so it could be used as a CRM tool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron Kenny

Verified Reviewer

Easy and Effective Remarketing

2016-03-24

Their simple and flexible integration options made it easy to get started, and the A/B testing capabilities allow us to improve performance over time.

Pros

Other's talk a big game in that area, but Rejoiner actually delivers on it.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Christopher Napa

Full service at a great value

2017-04-06

Post launch, they're always willing to further enhance your remarketing campaign, always bringing new ideas to the table.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig Graham

Excellent product and great customer service

2017-10-10

Easy, simple to use platform that allows us to remarket to cart abandoners Any concerns we had were only regarding technical troubleshooting and integration and were quickly resolved through great customer service.

Pros

Simple interface and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Max Salas

Rejoiner Provides Critical Components of an Effective E-Commerce Strategy!

2017-10-11

Given that we are receiving a very respectable ROI, integration has been very easy, and performance is consistent, we see no negatives to Rejoiner.

Pros

Additionally, Rejoiner ran several A/B tests for us to determine the most effect creative and copy for all of our email categories.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Publishing company, 11-50 employees)

Rejoiner has been a pleasure to work with

2019-03-05

Rejoiner's software is great, but their customer support and success teams are even better.

Pros

The dashboard, reporting, and emails make life easy as a marketer.

Cons

We are still on Rejoiner 1.0, but are looking forward to exploring Rejoiner 2.0 soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more