We use Rejoiner as an abandoned cart solution and have found it to be an extremely valuable part of our email program. We are able to interact with our customers in a way we did not have before and have found customers are very willing to share why they have abandoned their cart. This invaluable information has allowed us to target them and convert them into happy customers.
Mike and his team are GREAT to work with and have helped us not only with the technical side of using the tool, but also offer great suggestions on how to make the program more profitable.
Time used: 1-2 years