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Remarkety Logo

Remarkety

Data Driven Email & SMS Marketing for eCommerce

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Remarkety Features

Features Summary

Functionality

4.5

/5

123

Total features

73

4 categories

Remarkety features

AB Testing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Responders
Automated Scheduling
CAN SPAM Compliance

Common features of Marketing Automation software

AB Testing
API
Activity Dashboard
Activity Tracking
CRM
Campaign Analytics
Campaign Management
Campaign Segmentation

Price starts from

25

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

123

Price starts from

25

Per month

learn more

Total Features

73

Unique features

  • SMS Marketing

Functionality

4.4

/5

14.9K

Price starts from

0

learn more

Total Features

132

Features in Common

66

Unique features

  • Recommendations

  • Mass Texting

  • Search Marketing

  • Lead Segmentation

Functionality

4.4

/5

4.9K

Price starts from

50

Per month

visit website

Total Features

103

Features in Common

56

Unique features

  • SEO Management

  • Campaign Scheduling

  • Role-Based Permissions

  • Keyword Research Tools

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Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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High end capabilities without the high end price

Reviewed 4 years ago

Huge improvement in ROI from email marketing since we switched to Remarkety

Pros

- ROI tracking is not only built in, but a focus of the reporting dashboard, a solid indicator that this platform was built for ecommerce first and foremost - ROI tracking is complimented by the Google Analytics tracking which allows you to compare various attribution models and view overlap with other marketing efforts - Automatic proactive feedback on campaign performance based on industry benchmarks,...

Cons

- Geographic targeting could be improved, currently can target based on State/City/Suburb /Country , but not by postcode/zip and not by using a map UI like other platforms

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive and Perfect for small or large businesses that need fast results

Reviewed 3 years ago

100% Customer Satisfaction!

Pros

The editor Automation In-app recommendations The way segmentations is configured Integrations between software Assigned representative to handhold the integrations and the setup Customer Service is second to none Sped up my ability to Email Market Feature Request do not fall on deaf ears! Nikita Dhillon is an amazing representative to work with.

Cons

Not being able to set brand colors and secondary subject line/pre-header text cannot be set, and nothing else. I sent in a feature request for this. I bet they quickly address this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent tool for email marketing, a 100% price-quality ratio

Reviewed 9 months ago

Excellent. It has become a key tool for automated marketing.

Pros

Offering many options to create campaigns, segmentation is very practical and useful. The templates are very flexible and allow us to create whatever we need. Automations are the best thing about Remarkety

Cons

I am very comfortable with the whole tool. There's nothing i don't like

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Welcome Change from the Competition

Reviewed 5 months ago

Our overall experience with Remarkety has been excellent. From onboarding to our ongoing meetings with our success coach to insure we are getting the most out of the software. Top notch customer support!

Pros

We love the easy to use editor and having the ability to manage and segment our list easily with the many conditions that Remarkety provides.

Cons

We would like to see the product have a Subscription Management feature to allow customers to chose what they receive rather than be removed all together.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great possibilities and easy to use

Reviewed 9 months ago

We use it for 5 years now. We have a good background in email marketing and don't plan to move over to a new tool. Remarkety has a great support team.

Pros

The easy connection with magento 2. The templates are up to date

Cons

Bit more reporting. However the analytics and recommendations are very valuable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent choice for keeping contact with large customer base.

Reviewed 9 months ago

Overall, I'm very pleased with the software and I highly recommend it to anyone trying to engage their audience.

Pros

I love the analytics and how well remarkety tracks the customer experience throughout your purchase funnel.

Cons

The newsletter layout side of the software is powerful, and on that note I do wish there were more templates available to just plug in and run with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Highly Recommend Remarkety

Reviewed 9 months ago
Pros

I would say the ease of use has been a pleasant surprise. Being able to implement a template and be off and running has been nice. Reporting is good and the ability to build some automations has been useful. Deliverability also has been a key factor in why we stay with Remarkety

Cons

Some filtering options when creating segments is missing. Not having the ability (unless there is a way) to filter by mobile device or operating system has been a drawback. Also with follow up sequences I wish there could be more integration with BigCommerce.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remarkety Delivers On Marketing Automation

Reviewed 3 years ago
Pros

We came to Remarkety on a referral from our Oracle+Dyn delivery partner because we were seeking abandoned cart email remarketing capabilities at an affordable cost. The platform is fast and intuitive and works as described and promised, and integrated well with the Oracle+Dyn architecture. What I like best is the support and executive teams behind Remarkety. We had many more needs than their platform had when we began. The Remarkety team was relentless in addressing every single feature request we submitted. Their platform today is more robust because they were willing to listen to our suggestions, critically evaluate them, and quickly put them into design and development rolling out new functionality in days, not months.

Cons

What I like least are small issues, like segment counts updating on a schedule vs. in real time, but I believe this is either no longer an issue or the schedule is much more frequent. The segment builder could benefit from an "advanced" view where users with SQL skills could construct more complex segments. It would also be useful to be able to use newly-added contact record data points to build segments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product! Reliable and Easy to use

Reviewed 9 months ago

All positive excluding the above. That being said, it is fast and easy to remove contacts so truly not a huge deal.

Pros

Easy setup, low price and easily customized to fit our clients needs.

Cons

The limit on contacts. We use other software for our email contacts and constantly have to login to Remarkety to delete contacts to avoid being moved to a more expensive plan. Since we only use this for Abandoned carts, we don't need the contact management.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software - A few improvements to perfection.

Reviewed 2 years ago

Excellent program with excellent support.

Pros

The data syncs well with bigcommerce and support is on top of it when there are discrepancies. Deliverability seems solid.

Cons

Mobile interface needs some help for merchants that are on the go, which is all of us. And/or conditions need more deeply integrated to the segmenting within a campaign. Can still do what we need to with customer list segmenting. Triggers and filters should be consistently available through all campaign types. All in all great with great potential.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remarkety is the best value on the market

Reviewed 4 years ago

I’ve been a Constant Contact customer, Bronto, And MailChimp. Bronto is crazy expensive for a small company. MailChimp is cheap, but extremely limited. I wanted advanced automation for thinks like abandoned cart recovery, customer win backs, etc. I decided on Remarkety based partially on price. They seemed to deliver most of what Klaviyo does at a lower price. Initially, my customer success manager...

Pros

Price Automation options Integration with Big Commerce Support

Cons

Visual appearance Lacking in analytics

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Remarkety Review

Reviewed 3 years ago

Overall it is a good platform and if Remarkety could create a function where you could easily segment customers into different email groups to send separate emails to that would make it so much better

Pros

The ability to have several functions such as email, duplication email, better analytics, etc. all under one platform

Cons

We really struggle with this platform on segmenting customer groups. In our business we have a handful of customer groups that we send emails to and was very easy to create personal email lists in Mailchimp as well as import contacts, but do not like the filter function of Remarkety

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love it!

Reviewed 9 months ago

Every issue i've had has been quickly resolved, the team are great and really knowledgeable! The meetings are excellent every time they have been needed - for the most part left alone which is great to be able to access help as and when needed.

Pros

The email design building functionality is great, really easy to use and explain to new users - does everything I need it to at the moment!!

Cons

We now have multiple instances on our Remarkety account which was confusing to set up - probably due to my lack on tech experience! It would be great to be able to add mp4 files straight into emails instead of linking them from 3rd party sites or converting them to gifs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommend implementing Remarkety !

Reviewed 9 months ago

Overall, our business has benefited from using Remarkety and we plan to continue using.

Pros

Easy to create campaigns, segmentation has been a big help, automation emails have increased customer conversion and retention

Cons

A wider range of email templates would be helpful to have options. The templates are great, but at times have required a lot of effort to customize.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An absolute must for any online shop!

Reviewed 3 years ago

Fantastic so far! I think the best part of the service is the support you get! I never had complains about tech level and quality of support!

Pros

Automation, ease of use and targeting. 1) Automation of emails is really helping us simplify re-marketing to customers who we already have bought from us - its increasing our sales and improving our review numbers. 2) Remarkety's email templates and templating engine has improved a lot - to the point where I don't have to write any HTML / CSS and know that the email will land into mailboxes looking correct. 3) Targeting really helps us figure out which customer groups we can send emails to to increase success of a sale without spamming everybody who is subscribed.

Cons

1) I think the interface is sometimes clunky and items / buttons sometimes cover each other. Maybe spreading out the HTML templating interface would help. It should be tested on a smaller screen when they roll out new versions. 2) Some documentation is hidden away and hard to find on their main website. Maybe a link to documnetation should be included on admin site? Would be nice to have a big FAQ page

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  • Ease of use
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Good software. Lots of segmentation options which is great. Generally easy to use.

Reviewed 4 years ago
Pros

The segmentations and automations are great. Can really drill down and narrow your audience. Automations really help in having a robust email marketing campaign without much work. The software is easy to use and everything is pretty intuitive.

Cons

Email templates could be better designed (see Mailchimp, Aweber, etc.). Image library could use improvement. For example the ability to organize into folders. The ability to search for an image and the ability to archive images would also be very helpful. Right now, adding images to an email is the longest part of the process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Marketing

Reviewed 9 months ago

Great benefits of reaching a large audience of people through our email blasts with Remarkety. It is also useful to see the analytics once our projects are sent of - how many people opened it, how many people have purchased off of our emails, etc.

Pros

The product is extremely easy to use. It's functionality makes it simple to put together effective email blasts on a weekly basis. Even beginners or first-time users won't be lost navigating around the software.

Cons

Some features glitch on our behalf. I.e. text seems to bold unexpectedly, or we run into spacing issues here and there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Support

Reviewed 2 years ago

This software will increase revenue. A must have in your digital marketing toolbelt.

Pros

It's a comprehensive email marketing, contact management and cart building tool.

Cons

The lead generation feature could be improved. Specifically, including the ability to survey and then use the results to segment leads at the point of capture.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Email Marketing made Easy

Reviewed 9 months ago

Over all, Remarkety is an excellent marketing tool and have no plans or needs to find a different system.

Pros

Once Remarkety was up and running, the first thing we did was get a newsletter emailed out. There is a small learning curve designing the email. They offer a ton of templates and designing your own is simple.

Cons

Remarkety isn't always easy to move around in. The only other negative I would mention is the cart reporting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very good product

Reviewed 4 years ago
Pros

We have used the Remarkety platform for years and always been happy with it! The program is user-friendly and it's easy to get many campaigns up and running. The design templates they provide look professional and what's more, they DO catch customers' eyes. We've always had a better ROI with the Remarkety platform than other email marketing platforms we've tried, including direct. Their support is very helpful and quick to respond on any needs you have.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BDC Remarkety Review

Reviewed a year ago

We've found great success with automations and newsletters, which allow us to reach consumers with new offers, updates, and things of that nature. The more we continue to put into Remarkety, we continue to realize greater results.

Pros

The metrics used for reporting are extremely helpful and readily available. We also like to see the consumer profile for more historical data, and to look into behavior patterns to find our best practices. We also find great success with the automations.

Cons

Some options feel almost hidden at first, such as the SMS sign-up form. The placement does make sense after viewing the section it's under though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good and prompt support

Reviewed 9 months ago

We have been working with the team for many years and are happy with the software and the personal service.

Pros

We use Remarkety for almost all our (automated) interaction with e-commerce customers. It's easy to set up different campaigns and when we have special demands, the support is always very quick and on-point. Very helpful!

Cons

There could be more integrations for the API. We developed our own connector with the help of Remarkety support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant

Reviewed 9 months ago

Very pleased

Pros

We have been using Remarkety for around 5 years. The best part about Remarkety is the customer service & phone support if you need help. Software is never down. If we ever disconnect our API connection due to internal maintenance, we always get an email from Remarkety support checking everything is OK.

Cons

Maybe a bit more data in the reporting, like which link particular links were clicked in the email

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent software!

Reviewed 3 years ago

Very happy with the software.

Pros

I love that all of our data is synced to Remarkety and with the tools within Remarkety I can set custom automations.

Cons

I would like the ability to create a custom automation based on my own filters.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remarkety Review From A Designer's Perspective

Reviewed 9 months ago

My overall experience has been stellar! I came into this platform knowing very little and our [SENSITIVE CONTENT] has taken the time to guide us on different features and functions the platform offers that enabled us to improve our campaigns.

Pros

I liked the ability to analyze the performance of each campaign. Remarkety made it easy to monitor the revenue, clicks, sends, as well as physical engagement of the end-user through heat maps. This in turn helped me restructure the design of emails with knowledge of where someone is more inclined to click and which designs performed well overall.

Cons

I dislike the mobile view of the website. The main navigation needs to be manually collapsed and it's not very intuitive.