Reputation Loop Pricing, Features, Reviews & Comparison of Alternatives

Reputation Loop

Ratings and reviews booster

4.78/5 (23 reviews)

Reputation Loop overview

Reputation Loop is a reputation management platform for gathering and monitoring online reviews with the aim of boosting ratings and reviews across the web. With features such as listings management, review monitoring, real-time reporting, employee performance monitoring, micro website creation, and social media integration, Reputation Loop aims to help businesses in any sector to boost their online presence and gather more positive reviews.

In order to help businesses generate more positive reviews Reputation Loop provides an automated step-by-step loop. The formula involves adding recent customers to a database, automatically sending a single-question survey to selected customers, linking positive feedback givers to other review sites such as Facebook and Google, and funneling negative feedback so that they don’t appear online. The complete reputation management platform also has a dashboard which provides users with insight into overall feedback ratings, number of reviews, and new reviews in real-time.

With Reputation Loop businesses can utilize the listings management tools to control or enhance their digital presence with real-time control of business information across over 50 leading websites, directories, and apps. Users can also create a customized micro business website to market their business and share positive ratings and reviews, with full control over which reviews are displayed.
www.reputationloop.com

Pricing

Starting from
$200/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Reputation Loop screenshot: Management can track employee performance with employee feedback reports based on reviewsReputation Loop Overview VideoReputation Loop screenshot: The business dashboard provides users with an overview of overall feedback rating, number of reviews, rating breakdown, sentiment analysis, and moreReputation Loop screenshot: Reputation Loop scans the internet for new user reviews and presents them to users with the option to share positive reviews onlineReputation Loop screenshot: The insights reporting tool scans reviews for keywords and provides a breakdown of feedback by topic within a specified time periodReputation Loop screenshot: Businesses can boost their online visibility and manage the information that appears on each webpage with a breakdown of accurate, erroneous, and missing information

Reputation Loop reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  4.7
  4.8
David Moceri

There is NOTHING out there like Reputation Loop; Period!

Reviewed 2015-09-30
Review Source: Capterra

We have tried so many other software's & they all were limited to the point of no use or we had to use 3 different systems to accomplish what Reputation Loop would do. They have thought this out so much further than most businesses owners could understand. We use the software integrated into InfusionSoft & within a day or 2 we had reviews coming in. PROS: 1. There is a follow-up system ready to go; with a little amount of changes to start seeing reviews. 2. The system will do what our staff & most business fail to do & that is reach out & ASK! What a concept; asking how their visit was & if they could leave a review for us. Most employees don't care enough to ask & the owners to egotistical to ask so it never happens. Well now it does. Enter the customers info that came in for the day into Reputation Loop & the follow-up begins. 3. I was able to find an issue we were having with someone on the staff. This issue was going on for over a year & within 4 weeks of using it we found this out from customer feedback. There is so much more going on with this system then what most would truly understand. 4. If a client leaves a bad review it sends it to a different page allowing the business owner to find & solve it before it goes up for everyone to see. It also will ask the Positive feedback people if they don't mind leaving an additional one. This is BRILLIANT, IT WORKS & its very hand off. So no one had to feel uncomfortable about getting reviews. 5. Look I could go on & on because IT WORKS & I USE IT every day. I bet 80% of the software out there isn't being used because people have to do manual stuff consistently to get it to work & because of it they never use it. SIMPLICITY is key! CONS: 1. It does take a little bit to get set-up for most people that are not very computer savvy. Reason is because it integrates into social media accounts like Facebook & Twitter they have to go & find their information to log in. They have to update some listings so average people might feel like there is a lot to do to get it working but I'm willing to bet the same average people don't understand the alternatives; THERE ARE NONE! You do everything manually, check all your listings for bad reviews, actually start asking for reviews & then you email 1 at a time each day to ask for reviews. Point is that I LOVE this software & my advice to you is DON"T let the 30 to 60 minute set-up scare you because it's a beautiful thing once it's working & in motion!

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Anonymous

I'd Recommend Reputation Loop on Customer Service Alone

Used daily for 2+ years
Reviewed 2019-04-12
Review Source: Capterra

I like this software a lot. It scans how your business appears online and fixes your business listings all in one dashboard which are extras I wasn't looking for. It's definitely helped me gather new reviews for local clients to help them improve thier online reputation and visibility in Google maps and near me searches. Integrates with all kinds of retail and medical CRM's so that is lovely too. Plus you can use SMS and MMS if that's part of your plan.

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Chris Snellgrove

5 Star Program with 5 Star Service

Reviewed 2015-09-30
Review Source: Capterra

If you're looking for a software platform that allows you to position yourself as a reputation management leader, look no further. Reputation Loop has the most comprehensive program available today that offers incredible value to the end-user clients. The program will help clients identify key problem areas that need immediate attention, it helps them generate new and relative reviews from their most recent customers, and most importantly it helps them market those reviews to their social media channels automatically. Furthermore, the customer service that Rep Loop offers is exceptional and second to none. Overall, these guys offer an incredible platform that has all the bells and whistles and they back it up with 5 star service.

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Jim Traister

Great tool and very affordable for agencies.

Used daily for less than 6 months
Reviewed 2018-04-19
Review Source: Capterra

Additional value for clients.The customer support is the very best that I have encountered ever. So responsive to any questions you may have! Very impressive!

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Scott Meadows

Amazing Software - Fantastic Service

Reviewed 2015-09-29
Review Source: Capterra

When I heard about Reputation Loop from some of my peers I was very anxious to check it out and see how it compared with some of the other reputation platforms out there. Well it didn't disappoint! What I love about it is the clean organized look, the email follow up, how easy it was to set up and of course that awesome customer support. These guys are serious about helping their clients and I was amazed at how quickly that they not only responded to questions, but how quickly they were able to fix any small issues I ran into. This is one of the best on the market. Very happy I heard about it.

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Reputation Loop pricing

Starting from
$200/month
Pricing options
Subscription
View Pricing Plans

Contact Reputation Loop for pricing information.

Reputation Loop features

API
Activity Dashboard
Monitoring
Social Media Integration
Third Party Integration

A/B Testing (152 other apps)
Campaign Analysis (199 other apps)
Campaign Management (187 other apps)
Content Management (189 other apps)
Customizable Branding (191 other apps)
Customizable Templates (205 other apps)
Data Import/Export (155 other apps)
Drag & Drop Interface (214 other apps)
Engagement Analytics (179 other apps)
Multi-Channel Marketing (159 other apps)
Real Time Analytics (156 other apps)
Real Time Data (147 other apps)
Reporting & Statistics (213 other apps)
Social Network Marketing (143 other apps)
Tagging (145 other apps)

Additional information for Reputation Loop

Key features of Reputation Loop

  • Customer review platform
  • Review monitoring
  • Response management
  • Content filtering
  • Custom forms
  • Customer database
  • Email integration
  • Employee management
  • Employee self service
  • Lead generation
  • Real time monitoring
  • Real time reporting
  • Sentiment analysis
  • SMS integration
  • Social media integration
  • Summary reports
  • Third party integration
  • Workflow management
  • Activity dashboard
  • Survey management
  • Feedback management
  • Feedback collection
  • Custom landing pages
  • Ratings & reviews
  • API
  • Surveys & feedback
  • Email invitations & reminders
  • Complaint monitoring
  • Performance management
  • Performance reports
  • Lead management
  • Email alerts
View All Features

Benefits

Automate review monitoring with the monitoring functionality which actively scans top review sites to find new reviews and displays them within the Reputation Loop dashboard. Users receive SMS or email alerts when new reviews are added and negative reviews can be filtered out.

Generate real-time reports on metrics such as reviews over time, average rating over time, sentiment analysis, and more, and summary reports can be scheduled to automatically send to specific team members at predefined intervals.

Manage employees with tools including reports on received feedback totals per employee and performance reports based on recent reviews. Employees can also manage their productivity by adding Reputation Loop’s mobile review link to their device and asking customers for feedback.

Share recent positive reviews on social media including Facebook, Twitter, and Google+ with manual or automatic posting of customized content to drive customer engagement and encourage others to leave reviews.

Integrate with a range of other third party applications using Reputation Loops public API including dental practice management software, social sites, review sites, and directories.