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Revetize Logo

Revetize

4.8
(40)

Write a review

Business marketing software for small businesses

(13)

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Revetize Features

Features Summary

Functionality

4.8

/5

40

Total features

82

13 categories

Revetize features

2-Way Messaging
Activity Dashboard
Alerts/Notifications
Automated Responses
Automated Scheduling
Autoresponders
CRM
Calendar Management

Common features of Customer Engagement software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM
Campaign Management
Churn Management

Price starts from

149

One-time payment

Pricing options
Free plan
Subscription
Free trial

Contenders comparison

Functionality

4.8

/5

40

Price starts from

149

One-time payment

learn more

Total Features

82

Unique features

  • Review Monitoring

  • Lead Engagement

  • Membership Management

  • Data Extraction

Functionality

4.4

/5

5.9K

Price starts from

50

Per month

visit website

Total Features

101

Features in Common

33

Unique features

  • Click Tracking

  • Multi-Channel Data Collection

  • Website Visitor Tracking

  • User Management

Functionality

4.5

/5

3.1K

Price starts from

15

Per month

learn more

Total Features

49

Features in Common

12

Unique features

  • Multi-Channel Campaigns

  • Real Time Data

  • Customer Engagement

  • @mentions

Common Revetize comparisons

Reviewers who mentioned features said:

JM
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Julie M.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remarkably user-friendly and profit-generating software. You'll love it!

Reviewed 5 years ago

Stupendous!

Pros

The software is awesome however, my top compliment is for the team at Revetize. Reps are superb. A company is only as great as its people. From initial contact, there has been continuous communication through setup, follow-up, and follow-through with promises. On to the software: just put it on auto-pilot and watch more clients come, and current clients return more often!! Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase. Additionally, this program will help you gauge the satisfaction level of each client you have inputted in the system, prior to requesting a review. No need to look any further for the right software.

Cons

I have absolutely nothing negative to report. Revetize has been a Godsend and a great relationship.

MS
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Michael S.

Retail, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great way to get reviews

Reviewed 5 years ago

Customer service is top notch and everyone I have ever talked to is very friendly and personable

Pros

Price. I came over to Revitize from using Podium and Revitize is 1/3 the price of Podium.

Cons

I use Revitize just for the aspect of receiving google reviews and send a text with a link to follow, which I like, but when i was with Podium it was a much more professional text with a picture of my store. Also, my dashboard hardly ever worked the way it was suppose to. I dont mean to knock Revitize so hard, but I feel this may lead to improvements where needed.

Vendor response

We reached out to customer to investigate "dashboard issues" and realized it was because he was logging in through Mozilla Firefox, which Revetize is not optimized for. We also mentioned that MMS messaging functionality is going to soon be released, so he will be able to include photo of his business (if desired) in text in the near future.

JS
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Joni S.

Consumer Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product

Reviewed 4 years ago

The experience was good. Set up took longer than I would have liked but that is because I was waiting on my database provider's API key. Once I had that there were a few glitches I had to work out.

Pros

I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals.

Cons

There are limitations. I can't add specific links aside from those programmed into the system. It only allows me to choose one review site when requesting reviews, and the only choices are Facebook and Google. The emails don't allow for complete customization. It adds your logo, but that is it as far as pictures go.

Vendor response

Hey Joni! Thank you for the review! Just wanted to let you know that you can send to a whole bunch of review sites through the platform (outside of Google and Facebook). We also added our "a la carte" review feature last year that allows you to send review invites to multiple sites at the same time. Give us a call if you have any questions and we can show you how to do this! We can also show you how to add personal links (we even offer link tracking) in your messaging. We also offer custom html on email now, so you can format your emails however you would like with images etc... Thank you so much for the review!

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Aaron B.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent for automatically generating referrals and leads!

Reviewed 4 years ago

Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.

Pros

I've used Revetize for close to a year now and I love it! Revetize has automated our communication with contacts and customers, making it 1) actually happen, and 2) quick and easy. Their dashboard is user friendly. They have tons of labeling and filtering options to keep organized and easily search through your contacts. You set up a sequence once and then the communication automatically happens...

Cons

When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in .csv format. They do mention it but it doesn't stand out enough. They do lots of updates and they require a page refresh, but no significant issues and I'm glad for the new and updated features.

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Natalie K.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy-to-use software that works!

Reviewed 5 years ago

I chose Revetize to help drive our Reputation Management strategy. Customer service is one of the highest priorities within our company, and we needed a way to help recognize the excellent service and quality work our technicians provide. The software has given our employees the tool to easily ask for reviews, and in turn, makes it simple for our customers to review us. We rolled out the software to...

Pros

The Revetize app for mobile devices is VERY simple and straightforward, which has helped our employees adopt this software and utilize it as part of their daily workflow. The majority of our employees are on the go and work in the field, so having an easy-to-use mobile app is very important to our team.

Cons

Hard to think of anything. Any time we've had questions or issues come up, Revetize has been very responsive to our specific needs and made adjustments as needed. Our struggle has mostly been internal with trying to keep employees motivated in asking for reviews. The Revetize tracking/leaderboards have helped us with this challenge.

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Mark B.

Real Estate, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great marketing platform

Reviewed 5 years ago

Love the service- they're super quick to respond, personable and open minded. Where I think they could improve is in setting up more automation tools as employees quickly lose sight of what they're supposed to do. Turning the review and marketing process into a more automated system, which I've heard they're intending to do will generate big dividends for businesses using their system.

Pros

Revetize seems to be especially well suited to small retail and the service industry business. Being able to retain customer data, feedback and ask for reviews and then the ability to analyze such data is critical to knowing how to best grow a small company. I've felt like Revetize has been a useful resource in this regard. Software is easy to use and to navigate, which you'd think should be obvious in today's world, but surprisingly a lot of software out there is still very convoluted. Revetize is great in this way.

Cons

The biggest challenge I've found with revetize is in how to keep employees using it consistently and where we're in the real estate industry- it's difficult to do any mass marketing that would be congruent with the needs of any majority of the recipients. It would also be much easier for us to send links through our own email platforms than it is to have to send things out through Revetize. That said- they're always coming out with new updates and features that seem to resolve a lot of the past concerns, so I'm assuming that will be addressed as well.

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Tiffany Y.

Executive Office, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Top Quality!

Reviewed 5 years ago

Revetize has made it SO easy to request, receive and track customer reviews. I've recommended it to multiple clients for this purpose alone, but it's overall function as a CRM is pretty impressive. My client has four offices and it makes handling each location's customer relationships and reviews easy. I'll keep recommending it.

Pros

Revetize is an intuitive all in one solution. It is very well put together. Their customer service is second to none - which is a VERY important to me. When I have a concern, I need answers quickly. Revetize fulfills that in a top notch way.

Cons

I use this program on behalf of a client of mine, a property management and real estate business, to augment their customer relationships and reviews. They began using this program in it's infancy. At that time there were a few times that there were hiccups in the workflows. Meaning, a process or two would have more steps than necessary. Every time we offered feedback on the workflows. It was sorted out and updated within a day. I haven't seen a drawback since.

RB
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Rose B.

Marketing and Advertising, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeping connected

Reviewed 4 years ago

I had an issue when I first started, [SENSITIVE CONTENT HIDDEN] and his crew were on it immediately and had it resolved within a day or two.

Pros

I like the ease of use the most. It is easy to set up and keep connected with our clients.

Cons

I don't have any complaints. Any issues I may have had were dealt with immediately.

PB
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Paul B.

Real Estate, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Revetize takes biz from good to great

Reviewed 5 years ago

Revetize has helped us achieve better branding and stay cutting edge in an increasingly competitive industry. Their admin interface is extremely intuitive and simple to use, the data/reporting features are second to none, and the end user has little trouble, if any, cooperating with and/or responding to the information we send them via text or email. It's been a life saver.

Pros

Its magical powers mostly. We've used it primarily to capture client reviews and boost ratings and it's been the bees knees. Reviews are a huge deal in the business world today and Revetize makes obtaining these so simple . Reviews are up, business is booming...Revetize is the ticket.

Cons

No complaints. They've consistently released better versions with more and more tools for business owners to get repeat business and referrals .

MC
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Matthew C.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best referral marketing platform

Reviewed 4 years ago

Phenomenal.[SENSITIVE CONTENT HIDDEN] is very responsive, helpful, and knowledgeable. Aside from the tool being excellent, he has made for a flawless experience. Exceeded all my expectations.

Pros

The omni-channel automation... Being able to string together four touchpoints like this and customize each one with ease is an amazingly valuable feature!

Cons

Would love for recipients to be able to leave a review in one location that pushes to multiple review sites.. or for there to be an integration with a tool that does this..

Dk
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Dominic k.

Media Production, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome program

Reviewed 4 years ago

[SENSITIVE CONTENT HIDDEN] have been great walking us through the set up.

Pros

has all the features we need to grow our business

Cons

would like to see the software evolve into more hands on control in regards to look and feel for branding purposes. White label is important

JS
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Jennifer S.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service

Reviewed 5 years ago

Directly giving customers a link to leave a review via text is so much easier then hoping they will remember to log on and review your service.

Pros

The ability to text customers directly offering great customer service

Cons

Nothing yet, it's been easy entering customer data

RC
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Raleigh C.

Sports, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I am very pleased with the results

Reviewed 4 years ago

I am very pleased with Revetize. The customer service is phenomenal. I own a gymnastics training facility [SENSITIVE CONTENT HIDDEN] and I have used Revetize to increase my Google Reviews as well as creating a client referral program.

Pros

It is easy to use, and straight forwards. It easily has paid for itself within the first month. There are templates built into the messaging. There is very streamlined automation features. They make review capturing super simple.

Cons

They were going through a software update when I purchased. I wouldn't say this is a con but the older version we even easier to use then the current version.