Reviewninja Features

Reviewninja

Reputation & review management

5.0/5 (3 reviews)

Reviewninja Feature Summary

  • Activity log
  • Bulk add customers
  • Customer experience measurement
  • Customer management
  • Customer review platform
  • Email & SMS review invites
  • Multiple business locations
  • Negative feedback management
  • Negative reputation management
  • Personalized outreach template
  • Rating/locations/reviews site filter
  • Response management
  • Review build-out on Google, Facebook, & more
  • Review monitoring
  • Review notification
  • Review requests
  • Social media monitoring
  • Social sharing
  • Text/email/website reviews
  • WordPress compatible plugin

Competitor Feature Comparison

Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Campaign Management
Client Management
Collaboration Tools
Contact Management
Email Invitations & Reminders
Feedback Management
Filtered Views
Gamification
Monitoring
Multi-Location
Prioritizing
Ratings & Reviews
Scheduled Reporting
Search Functionality
Sentiment Analysis
Social Media Integration
Social Media Metrics
Template Management
Widgets
Learn moreCompare App
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Campaign Management
Client Management
Collaboration Tools
Contact Management
Email Invitations & Reminders
Feedback Management
Filtered Views
Gamification
Monitoring
Multi-Location
Prioritizing
Ratings & Reviews
Scheduled Reporting
Search Functionality
Sentiment Analysis
Social Media Integration
Social Media Metrics
Template Management
Widgets
Visit WebsiteCompare App
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Campaign Management
Client Management
Collaboration Tools
Contact Management
Email Invitations & Reminders
Feedback Management
Filtered Views
Gamification
Monitoring
Multi-Location
Prioritizing
Ratings & Reviews
Scheduled Reporting
Search Functionality
Sentiment Analysis
Social Media Integration
Social Media Metrics
Template Management
Widgets
Visit WebsiteCompare App

Reviewninja Feature Reviews

3 reviewers had the following to say about Reviewninja's features:

Joseph Wolcott

Review Ninja Rocks!

2019-12-06

Getting a 5 star review is just simple clicks away through text or email.

Pros

Makes reviewing my business very easy for my patients.

Cons

Would be able to enter patient information in the rooms in real time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Prashant Kedia

GI review

2019-12-06

Pros

This software helped me get over 80 online reviews for my practice. Great software

Cons

Only problem is that you cannot resend a text to a patient for repeat office visit

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Ray

Reviewninja

2019-12-13

Pros

This software has easily allowed me to generate more reviews than I normally would by sending links to patients and directing them to the appropriate review sites. Easy to use.

Cons

It self selects against only positive reviews, potentially skewing the true results of an organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more