Shiji ReviewPro Guest Experience Platform Alternatives &amp; Competitors

Unique features

Prioritization
N/A
@mentions
N/A
Rules-Based Workflow
N/A

Pricing

Value for money

4.5

1.0

3.5

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.

HC

Heather C.

We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.

YP

YOVANA P.

Categories in common

Features

Total

10

31

33

features in common

10

features in common

Antlere user ratings

Functionality

5.0

(3)

Unique features

Dashboard
Negative Feedback Management
Survey Builder

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
Auto-Responders
Issue Management

Categories in common

Features

Total

9

23

33

features in common

9

features in common

Myopolis user ratings

Functionality

5.0

(1)

Unique features

Batch Communications
Real Time Notifications
SMS Messaging

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
Data Visualization
Performance Metrics

Categories in common

Features

Total

26

184

33

features in common

26

features in common

Zendesk Suite user ratings

Functionality

4.4

(3.5K)

Top features

Audit Trail
5.0
Real Time Data
5.0
Customer Complaint Tracking
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Question Library
N/A
@mentions
N/A
Sentiment Analysis
N/A

Pricing

Starting from

$49/month

Value for money

4.2

0.7

3.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Features

Total

15

73

33

features in common

15

features in common

Survicate user ratings

Functionality

4.0

(29)

Top features

Monitoring
5.0
Data Analysis Tools
5.0
Survey Builder
4.5

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Chat/Messaging
N/A
Issue Management
N/A

Pricing

Starting from

$99/month

Value for money

3.7

0.2

3.5

What users say about Survicate's value for money

I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.

CR

Caroline R.

Really good, allows us to greater understand our customers and their pains and how we can solve them.

EH

Emma H.

Categories in common

Features

Total

12

105

33

features in common

12

features in common

Nextiva user ratings

Functionality

4.0

(213)

Top features

Voicemail Transcription
5.0
Video Conferencing
5.0
Screen Sharing
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Customizable Branding
N/A
Prioritization
N/A

Pricing

Starting from

$30.95/month

Value for money

3.9

0.4

3.5

What users say about Nextiva's value for money

With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.

JH

Jenny H.

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Categories in common

Features

Total

8

87

33

features in common

8

features in common

SpotOn user ratings

Functionality

(210)

Top features

Reporting & Statistics
5.0
Split Checks
5.0
Credit Card Processing
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Communication Management
N/A
Trend Analysis
N/A

Pricing

Starting from

$65/month

Value for money

4.5

1.0

3.5

What users say about SpotOn's value for money

The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.

bB

brian B.

Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.

SC

Sunny C.

Categories in common

Features

Total

23

111

33

features in common

23

features in common

TeamSupport user ratings

Functionality

4.3

(829)

Top features

Support Ticket Tracking
5.0
Real-time Consumer-facing Chat
5.0
Incident Management
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Ratings/Reviews
N/A
Template Management
N/A

Pricing

Starting from

$49/month

Value for money

4.4

0.9

3.5

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.

LA

Linda A.

It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.

AH

Atlee H.

Categories in common

Features

Total

21

84

33

features in common

21

features in common

Helprace user ratings

Functionality

(7)

Unique features

Client Portal
Categorization/Grouping
Marketing Automation

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
Live Chat
Real Time Analytics

Categories in common

Features

Total

17

79

33

features in common

17

features in common

Zonka Feedback user ratings

Functionality

4.8

(64)

Top features

NPS Survey Structure
5.0
Multi-Channel Data Collection
5.0
Question Branching
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Multi-Channel Communication
N/A
@mentions
N/A
Chat/Messaging
N/A

Pricing

Starting from

$29/month

Value for money

4.9

1.4

3.5

What users say about Zonka Feedback's value for money

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.

Shefali V.

The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.

TK

Tanya K.

Categories in common

Features

Total

19

69

33

features in common

19

features in common

Qualaroo user ratings

Functionality

(20)

Top features

Text Analysis
5.0
Sentiment Analysis
5.0
Surveys & Feedback
4.8

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Rules-Based Workflow
N/A
@mentions
N/A
Issue Management
N/A

Pricing

Starting from

$80/month

Value for money

4.7

1.2

3.5

What users say about Qualaroo's value for money

Impressed with advanced reporting, targeting, and the awesome Sentiment analysis.

DS

Deepabali S.

Great targeting options (if you know which users you want to ask). White-labeling: our users felt that our product was asking them questions, not a third-party software.

AN

Amod N.

Categories in common

Features

Total

25

176

33

features in common

25

features in common

LiveAgent user ratings

Functionality

(1.3K)

Top features

Inbox Management
5.0
Chat/Messaging
5.0
Computer Telephony Integration
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Question Library
N/A
@mentions
N/A
Sentiment Analysis
N/A

Pricing

Starting from

$9/month

Value for money

4.7

1.2

3.5

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

Categories in common

Features

Total

11

33

features in common

11

features in common

Broadly user ratings

Functionality

4.7

(318)

Top features

Reporting/Analytics
5.0
Customer History
5.0
Real-time Consumer-facing Chat
4.9

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Chat/Messaging
N/A
Issue Tracking
N/A

Pricing

Value for money

4.7

1.2

3.5

What users say about Broadly's value for money

Our overall experience has been amazing. The team at Broadly has been really supportive and is always there to help us with anything that we need.

NL

Neal L.

Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it.

NL

Nathan L.

Categories in common

Features

Total

18

74

33

features in common

18

features in common

Customer Thermometer user ratings

Functionality

4.9

(14)

Top features

Performance Metrics
5.0
Complaint Monitoring
5.0
Survey/Poll Management
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Rules-Based Workflow
N/A
@mentions
N/A
Communication Management
N/A

Pricing

Starting from

$9/month

Value for money

5.0

1.5

3.5

What users say about Customer Thermometer's value for money

Furthermore, the fabulous dashboard gives spectacular graphs, and they are vibrant too, hence easy to know where we are standing by looking at them.

ST

Sterling T.

The CT team is responsive to inquiries and are a pleasure to work with. I'd strongly recommend the product to any team looking to increase their turnaround in CS stats.

T

Tucker

Categories in common

Features

Total

9

14

33

features in common

9

features in common

UserReport user ratings

Functionality

(2)

Unique features

Customizable Questions
Commenting/Notes
Data Import/Export

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
Chat/Messaging
Issue Management

Categories in common

Features

Total

20

89

33

features in common

20

features in common

Trustmary user ratings

Functionality

(21)

Unique features

Negative Feedback Management
Content Management
Customizable Fields

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Task Management
@mentions
Issue Management

Pricing

Starting from

$99/month

Value for money

4.6

1.1

3.5

What users say about Trustmary's value for money

UI of trustmary is clean and good looking. Integrations to Hubspot are also great.

OV

Oskari V.

Pretty cool to know that work what we are doing is a high quality of care.

ML

Mika L.

Categories in common

Features

Total

4

7

33

features in common

4

features in common

Simplify360 user ratings

Functionality

4.1

(13)

Top features

Content Creation
5.0
Communication Management
5.0
Reporting/Analytics
4.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Trend Analysis
N/A
@mentions
N/A
Auto-Responders
N/A

Pricing

Starting from

39/month

Value for money

4.2

0.7

3.5

What users say about Simplify360's value for money

Good, dedicated team that is always available to help and works like one team. The team management is great and there is end to end accountability for all processes and project deliveries.

AS

Amrita S.

Overall, a Great experience with Simplify360. Its Live Chat Support is the best.

Harjeet K.

Categories in common

Features

Total

5

11

33

features in common

5

features in common

Feedbackstr user ratings

Functionality

(1)

Unique features

Complaint Monitoring
Multi-Location
Customizable Questions

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
Auto-Responders
Task Management

Categories in common

Features

Total

7

16

33

features in common

7

features in common

ProProfs Survey Maker user ratings

Functionality

(11)

Top features

Customizable Templates
5.0
Survey Builder
5.0
URL Customization
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Auto-Responders
N/A
Third Party Integrations
N/A

Pricing

Starting from

$7/month

Value for money

4.9

1.4

3.5

What users say about ProProfs Survey Maker's value for money

We thank ProProfs for being a perfect tool for creating tutorials and assessments for our existing employees.

AR

Verified reviewer

We want to congratulate the team for developing such a great tool.

HD

Harshad D.

Categories in common

Features

Total

18

60

33

features in common

18

features in common

Medallia Experience Cloud user ratings

Functionality

4.4

(29)

Top features

Reporting/Analytics
5.0
Negative Feedback Management
5.0
Surveys & Feedback
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Task Management
N/A
@mentions
N/A
Issue Management
N/A

Pricing

Value for money

4.2

0.7

3.5

What users say about Medallia Experience Cloud's value for money

The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.

JM

Jared M.

We needed more than surveyware and medallia is by far the most robust experience feedback platform we looked at. Really deep and broad insights and a few great insights.

AR

Verified reviewer

Categories in common

Features

Total

16

41

33

features in common

16

features in common

Nicereply user ratings

Functionality

(284)

Top features

Surveys & Feedback
5.0
Real Time Notifications
5.0
Multi-Language
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Data Visualization
N/A
Live Chat
N/A

Pricing

Starting from

$59/month

Value for money

4.7

1.2

3.5

What users say about Nicereply's value for money

The software definitely helps to keep our customer care team focused on providing good solutions knowing they can be rated on their responses.

RB

Richard B.

Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.

EM

Emily M.

Categories in common

Features

Total

5

38

33

features in common

5

features in common

VideoPeel user ratings

Functionality

(10)

Top features

Review Request
5.0
Review Notification
5.0
Response Management
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

@mentions
N/A
Chat/Messaging
N/A
Surveys & Feedback
N/A

Pricing

Starting from

$69/month

Value for money

4.4

0.9

3.5

What users say about VideoPeel's value for money

The program is more than wonderful and you can deal with it easily and I think that this program is very useful.

MA

Mohamed A.

Super easy to use, which helps a lot to generate awesome client testimonials.

JD

Jonas D.

Categories in common

Features

Total

18

50

33

features in common

18

features in common

GatherUp user ratings

Functionality

(11)

Top features

Response Management
5.0
Customer Experience Management
5.0
Surveys & Feedback
5.0

Shiji ReviewPro Guest Experience Platform user ratings

Functionality

Unique features

Task Management
N/A
@mentions
N/A
Issue Tracking
N/A

Pricing

Starting from

$99/month

Value for money

4.8

1.3

3.5

What users say about GatherUp's value for money